792 STERLING HOLDINGS LLC · avg 2.6 ★★★★★ · New York City
“Pros: It’s cheap and has good lighting and a garbage chute Cons: Landlord seems like a bad person with the effort he puts into keeping tenants happy. Very cold and could get expensive to use heat Advice to landlord: You kinda suck but thanks for keeping the rent under 2k I guess”
— 796 STERLING PLACE · Brooklyn“Unit 3L Pros: only positive is that its a good amount of space for the price Cons: this building is built so poorly. the windows are drafty as hell and let in all the cold air. No real heaters, they are space heaters they drilld into the wall. if i used them as intended, my heat bill would be over 500$. FOR A 1 BEDROOM. That's insane!! Please do not rent from this building. the landlords are absolute crooks Advice to landlord: you are horrible”
— 796 STERLING PLACE · Brooklyn“Pros: Great location, elevator in the building, laundry in building Cons: Thin walls. The apartment was close to the trash room and there were rats in the wall”
— 796 STERLING PLACE · Brooklyn“Pros: It's rent stabilized and has an elevator. Cons: Where to start? The number one problem with the building is the heating system. Apartments are only equipped with wall-mounted space heaters which will never maintain the legal temperature of 68 degrees in the Fall/Winter unless you have them running 24/7 (see photos for image of heater). My unit has lots of drafty windows and the electric bill for November was $140, and that's only to keep the apt at barely livable temperatures (55-60 degrees). Once January/February rolls around, expect that to double or triple. My January 2022 electric bill was $330 and that only maintained the temperature at about 55-60 degrees. To actually keep the apartment heated at the legal 70 degrees, you’d have to run the heaters 24/7, which I’d estimate would cost at least $1,000-$1,500 per month alone. In a 1BR unit, there are 3 of these heaters which all need to be turned on to provide any sort of real warmth. It’s absolutely insane that the landlord was able to install this type of heating system without any regulatory oversight. Expect to wear sweaters and jackets all winter long just to not freeze. If heaters are not kept on, the apt will drop into the 40s. The wall insulation seems to be nonexistent and exacerbates the problem along with terribly drafty windows. There’s also a huge rodent problem on the first few floors. There are routinely rats running inside the walls and in the ceilings, and they sometimes die in there causing all sorts of health problems. There’s a rat infestation in the trash chute room on the first floor next to the elevator. You can hear them running around in the ceilings and trash chute. Packages are also routinely stolen from the lobby area because the building often has malfunctioning doors which allow anyone to come in and steal things. I've had numerous packages stolen, including exercise equipment in excess of $500. The cameras in the lobby conveniently don’t work. Advice to landlord: Replace the heating systems with a more cost-efficient solution or subsidize tenants’ electricity bills to compensate for the inadequate and ludicrously expensive wall-mounted space heaters. Even baseboard heating could be an option. The heating situation is just straight up illegal. I've resorted to turning the oven all day to keep the place somewhat warm. Here's a link to the heaters in question, the manufacturer even states they're meant for SUPPLEMENTAL heating, NOT as a MAIN SOURCE of heat: https://www.stiebel-eltron-usa.com/products/ck-ckt-wall-mounted-electric-fan-heaters”
“Pros: Affordable and rent stabilized. Cons: The heat barely works still costs you $400+ a month. The heat is nonexistent in the common areas. The Lock was broken on our door for 9 months and when they came to fix it they didn't have a key for the new lock they replaced. The front door is always open, and they don't seem to care about fixing it. One of the elevators has been broken for almost a year. A new management company just took over and got rid of the gym without telling people, increased parking from $120 a month to $350, and won't let people park their bikes out back. I guess they leased out the parking spaces to another company. They did this without alerting people, you just went out to find a letter on your car that said you had to move it with no contact information. Since the new management company has taken over we have gotten a threatening letter from a lawyer saying we owed money when rent was fully paid, we got a note (hand written post it) on our door saying we were close to the eviction process even though they had been cashing our checks the whole time, and gotten a notice saying we hadn't paid rent, despite a clear email confirmation from their system saying rent was fully paid. They were late giving us our lease renewal, put an inaccurate date on it and told us we only had a few days to sign it despite that we are legally allowed 60 days to review since we are rent stabilized. Since the new management company came in it looks like a lot of people have been evicted or something because there looks to be a huge turnover in apartments and at least two vacant apartments on my floor alone. It seems like the new management company is trying to get rid of tenants who have been here for a while and try to increase rents and push people out. Don't be fooled by the fancy new staging they do in the photos, this is your basic NYC apartment building. Advice to landlord: Get people proper heat. I worry about the fire hazard knowing half the building us using space heaters. BE more responsive to tenants. Don't leave random post its that talk about eviction or send your lawyers after people who are paying their rent. Fix the elevator and follow the law.”
— 796 STERLING PLACE · Brooklyn“Unit 3P Pros: Roomy. Parking offered. Good location. Convenient trash and recycling. Cons: Management slow to respond to requests/issues and not best at follow through. No policy on loud neighbors to have carpet and rug pads to reduce noise for tenants below. Broken elevator and washers dryers when moved in. Washers dryers now finally replaced but elevator still broken. Luckily there’s a second elevator . Front doors a bit janky. Advice to landlord: Easier to reach by phone and email. Quicker to respond to requests. Timelines /expectations given to tenants waiting on repairs. Quicker to fix ongoing issues in building”
— 796 STERLING PLACE · Brooklyn“Unit 1M Pros: Porter responsible for cleaning the apartment was there most days, although they were grossly underpaid. Cons: Management company was viciously mean, to the point of it being almost criminal. Overcharged tenants, which they are currently in a lawsuit fighting (and have zero chance of winning). When I left, I heard that rats lived in the garbage shoot on the first floor. Advice to landlord: Sell the building to a management company that actually cares for its tenants. Then bring yourself to jail, where you belong.”
— 796 STERLING PLACE · Brooklyn“Pros: The building isn’t fancy but it looks to be decently maintained at first glance. The apartments themselves are actually pretty nice. I’ve never had an issue with anyone who conducts maintenance or takes care of the building. Cons: I have repeatedly lost both hot water and water pressure over the course of the year I’ve lived here. The heat is inefficient and expensive. It isn’t worth it to pay $300 a month to heat a 1br and still be cold. Ive had hundreds of dollars worth of merchandise stolen from the lobby. (Allegedly there is video surveillance but it’s somehow never available.) Management is awful. Completely unhelpful and unresponsive. Terrible communication skills. The last productive conversation I had with them was the day I paid to move in.”
— 796 STERLING PLACE · Brooklyn