All 20 tenant reviews.

“Unit 23 Pros: Super is responsive and helpful, little to no street noise even though it's on a busy block, great location next to tompkins Cons: Had repeated bed bug infestations, heat and hot water was unavailable for multiple days in a row in the middle of January, leasing company was unresponsive and unhelpful, our lease stated there had been no bed bugs in the unit in the year before we moved in but city records we got from the housing department proved otherwise Advice to landlord: Renovate and get rid of the bed bugs living in the walls and caulk all walls and baseboards so that they can't re-enter after extermination”

“Pros: Great location Cheaper rent Good size bedrooms Cons: Unresponsive management Bed bugs Lied on lease about bed bug history Heat and hot water off in January for weeks Trash fly infestation Advice to landlord: Listen to your tenants”

“Pros: Great location, easy garbage management. Cons: Very noisy from the street, cramped bedrooms.”

“Pros: The light is amazing, the rent is affordable, lots of space, great location Cons: Where to start. I was so excited to live here for the reasons above. Then starts the noise. One apartment in particular seemed like a crackhouse that let in sketchy visitors all the time and began partying outside blasting music until 4/5/6 in the morning. Then starts the trash smell. The management of trash in this building is awful. Almost every time you walk in it smells. The floors/stairs in the building rarely get cleaned; I had to ask the super when they would be cleaned because they were disgusting. Then what really added the cherry on top - the aforementioned neighbor lit an air mattress on fire in his apartment causing the entire building to have to evacuate. If they evicted this neighbor I think that would help a lot, but still the building is not well managed. Advice to landlord: Listen to the residents to address issues”

“Pros: The views are excellent when facing the park, and the two-bedroom layout is highly functional. Cons: The area is very noisy due to student neighbors, street traffic, and weekend concerts in the park from spring to fall. There's also a problematic neighbor on the second floor. The building suffers from poor insulation, leading to extreme heat in the summer. As for the lease, my first contract was for 12 months, but it was reduced to 11 months in the subsequent years without clear communication. Advice to landlord: Improve responsiveness to tenants' concerns. Address the garbage issue in the first-floor lobby promptly, take action to prevent package theft, and deal with neighbors who are causing drug-related problems.”

“Pros: Good location. Used to be a quaint neighborhood, no longer. Cons: Filthy hallways, unresponsive management, mice, bugs, smells like garbage all the time. Drug dealing. Used to be a nice building. Disgusting restaurant garbage downstairs. Citi-Urban Mgmt should be ashamed of how they have let the building go. I feel bad for the super. He has almost no help and it’s a large building. Louder than bombs, sounds like a war zone. Advice to landlord: Sell the property to someone who cares. You have failed.”

“Pros: Location, affordable, and decently spaced rooms Cons: Had 2 mice in our apartment and would often have to wait a month before pest control came”

“Pros: Apartments on the back side of the building hardly get any noise from the busy street out front, and the block is very fun, especially during the past few summers when it has been closed to cars during the weekends. Cons: Property management is non-responsive (the super has been responsive and helpful though, just unable to address many of the issues we need property management response for). And there have been multiple pest issues both in our apartment and in the garbage area (inside the building, not enclosed)”

“Pros: Location Good value Cons: Mice issue, exterminator came once a month but unless caught and killed by self little could be done. Updates could be made to appliances and kitchen. Creaky floors, thin walls between units. Advice to landlord: The upkeep in the stairwells could be better. Mud, dirt, and trash are often there for days on end. A more organized package”

“Pros: -super was always helpful -the living room was large Cons: -the street was so loud -my window didn’t lock”

“Unit 13 Pros: Was a nice apartment and the super was very responsive. Would have stayed longer if rents didn't spike so aggressively post covid. Cons: Did have roaches once or twice, and street facing rooms were plenty noisy, though to be expected given the location.”

“Pros: Live in super is super helpful. Got my deposit back so that’s cool I guess. Cons: Management is really hard to get a hold of. I emailed them five times when covid started to ask about cleaning protocols and rent reduction. They never responded. When I emailed that I was moving out, I got a reply in 5 minutes essentially begging me to stay. Advice to landlord: Email people back.”

“Unit 2 Pros: Super responds very quickly to any issue, safe and secure building, close to lots of great things like food and subway stops, and good layout Cons: The heat was not great in the winter and the apartment was pretty cold, you can hear mice all in the ceilings and walls and when you see mice management won’t fill in the holes, water leaked from the ceiling multiple times because of the upstairs neighbor, and there was a depressing lack of sunlight on the lower floors”

“Pros: Super is responsive and helpful Cons: Stairs could be cleaned more often”

“Pros: Not a lot of pros. The super wasn’t nice or accommodating but he mostly showed up to fix things, so sure, things got repaired but it wasn’t convenient. Nice lighting on the higher floors. Great location for East Village but a little far on the subway. Pest control addressed our roach and mouse issue quickly. Cons: Oven was old and emitted awful gas smell, basically impossible to use. Fridge was not deep cleaned before we moved in. Bathroom is falling apart and the tiles on the floor are coming undone; same for tiles in the shower. The public stairways and building halls were frequently FILTHY and there was once blood splatters trailing down the stairs. Also, the restaurant below us - their kitchen smells and trash pervade the entire building. Packages go missing and super claims he can’t do anything about it, but will call you within minutes if the recycling isn’t done properly. Management is near impossible to contact. Avoid renting here if possible. Advice to landlord: Get your management together and maybe do more than just the bare legal minimum.”

“Pros: Love the location Cons: Poor management response, poor quality of units, no outlets, pests, caving walls Advice to landlord: Remodel units to at least be up to code and to respond to tenants timely”