CLINTON GREEN NORTH, LLC · avg 4.3 ★★★★★ · New York City
“Pros: Great amenities, views, and service Cons: Occasional roach would come through the sink drains.”
— 500 WEST 53 STREET · Manhattan“Unit 23A Pros: My unit is facing away from midtown so it is very quiet. Building is clean. Most of the concierge staff is really friendly. Cons: North facing units will be bothered by huge cooling towers of the AT&T building just North. We were down one elevator for over 6 months Advice to landlord: Work on admin communications. Emails are poorly written and off timings”
— 500 WEST 53 STREET · Manhattan“Pros: Great amenities, staff, views Cons: Elevators have problems Advice to landlord: Please fix elevators promptly”
— 500 WEST 53 STREET · Manhattan“Pros: Management is good at maintenance problems Cons: Very loud at night, elevators always broken”
“Pros: The front desk team is super nice Cons: The management sucks and the elevators are constantly broken It feels like they’re trying to drive old tenets out to charge new ones more”
— 500 WEST 53 STREET · Manhattan“Pros: Vast majority of staff is excellent - extremely prompt, effective, and polite. Building interiors are kept clean, service requests are handled swiftly, units themselves are functional and neat if not the most modern. Amenities are also reliably available and clean. Cons: Staff seems to have more leeway than typical - almost always used to better serve tenants but often see odd, sometimes even punitive, behavior. In particular, a very expensive book shipped to me by a client was supposedly returned to sender because the building requires that the listed recipient is a leaseholder. In this case, I was the leaseholder and package recipient; the concierge on duty confused billing address and shipping address. Plus, there was no record of the return shipment, so I was out thousands of dollars and had my work interrupted. In the very rare cases this happened before or since, other staff have kept the packages (ie looked out for the interest of the tenant...) but reminded me of the policy given. Additionally, the areas near and approaching the entrances are often crowded with groups smoking, playing very loud music on large speakers, blocking paths with their electric scooters / bikes / mopeds / etc, and generally being disruptive. These groups range from local kids mostly minding their business to clearly unstable looking individuals that antagonize and intimidate passersby. Family and friends that visit, especially my sister, mother, any women, have complained to me that they catcall and much more, making them feel unsafe. Advice to landlord: Please reign in your staff just a tad, especially on reckless decisions around shipments”
— 500 WEST 53 STREET · Manhattan“Pros: Clean, very responsive maintenance, can’t hear your neighbors, great block, amazing views, close to the pier, etc. Cons: The gym should be free”
— 500 WEST 53 STREET · Manhattan“Unit 22 Pros: Nice staff, great amenities Cons: Occasional night time pest- more frequent towards last month”
— 500 WEST 53 STREET · Manhattan“Pros: The apartment was great, no issues whatsoever. Cons: The closet had no shelf and no light. Advice to landlord: I feel the above is an upgrade that the management should consider”
— 500 WEST 53 STREET · Manhattan“Pros: + Good location for first time New Yorkers + Great views + Helpful management company and front desk Cons: - Noise from neighbors from below apartment and across the hall - persistent issue - Walk to subway not very close Advice to landlord: Be more strict on clamping down on very loud noise violations”
— 500 WEST 53 STREET · Manhattan“Pros: The ability to see the 4th of July fireworks really well from the top of the building. Cons: Communal ventilation meant the young neighbors that vomit in the carpeted hallway and smoke weed from the floor above I can smell it in my unit”
— 500 WEST 53 STREET · Manhattan“Pros: Good maintenance and nice amenities Cons: Security isn’t the best”
— 500 WEST 53 STREET · Manhattan“Pros: Great service from all maintenance staff, great views and amenities Cons: A little far from the subway”
— 500 WEST 53 STREET · Manhattan“Pros: Friendly staff. Great concierges. Cons: Units feel older than they supposedly are. Had a pretty bad pest issue within the first few weeks of living here. That spoils the entire experience.”
— 500 WEST 53 STREET · Manhattan“Pros: Amazing views and far enough away from the craziness but still close when you need a good night out in the city Cons: The people that gather in the street more on the weekends making unnecessary noise. Advice to landlord: More residential get togethers”
— 500 WEST 53 STREET · Manhattan