All 37 tenant reviews.

“Unit 3L Pros: good location, our apartment is affordable for the area and rent stabilized. Cons: Their is a hoarder on the bottom floor who has infested the building with bedbugs, leaks are not being addressed, and we are probably being overcharged Advice to landlord: fix problems immediately instead of months later so they don’t get worse.”

“Pros: Quiet, good neighbors Cons: Heat blasts and rattles but otherwise well kept. They have people who mop the floors and keep things tidy in common areas.”

“Unit 17 Pros: It's clean and quiet and the neighbors are great Cons: Pest problem, water gets dangerously hot and burns within 10 seconds Advice to landlord: fix the water”

“Unit 3 Pros: nothing at all Cons: I dont care how nice it looks to you, or if it has a washer. The landlord/ managemnt barely respond. There are mice . They never fixed our heat. Paying too much for nothing. and u live on top of a bar next to the M train passing by your window ..... Advice to landlord: Respond back”

“Pros: some lovely neighbors Cons: we lose heat for days at a time in the winter simply because they don't maintain the boiler; we went without cooking gas for SIX MONTHS in 2022 (it was horrible); roaches; the trash area is always too full which attracts rats; management is impossibly cagey and unresponsive; crazy 22% (!!!!!!!) rent increase after the first year despite all of this (we negotiated a small concession because of the whole NO GAS situation). they are charging insane rents for the size of these units................ Advice to landlord: consider giving one single shit about the fact that your tenants are people <3”

“Unit 4R Pros: Everything the building was fine while living there, somewhat slow responses from management about maintenance Cons: They have yet to respond to any contact about the return of the security deposit”

“Pros: Literally nothing. The super wasn’t bad, just took him awhile to actually fix the issues Cons: Everything. Horrible. Mold everywhere. Vomit in the hallways. Moldy food in the hallway. Garbage area was disgusting. Cannot contact management pretty much what so ever. It is literally so disgusting please do not rent here. You can get a better apartment for the same price and in a better location!!!!!!! Advice to landlord: care about the tenants”

“Unit 16 Pros: Neighbors are wonderful, building has a great community of individuals. Cons: NO HEAT OR HOT WATER EVERY WINTER REPAIRS ARE NEVER FIXED NO COOKING GAS FOR 9 MONTHS GARBAGE MAINTENANCE IS NON-EXISTENT UNRESPONSIVE LANDLORD SUPER IS OFF-SITE AKA NON EXISTENT --> MANAGES OVER 40 BUILDINGS BY HIMSELF Advice to landlord: WE NEED A NEW PROPERTY OWNER/MANAGEMENT ASAP”

“Pros: Location, that’s it Cons: Everything, if you think it can’t get worse, you’re wrong Illegally rent destabilized Management trying to evict those on rent strike (due to no gas, intermittent hot water and heat outages, pest issues, etc) Advice to landlord: You shouldn’t be managing properties”

“Unit 7 Pros: great neighbors who don’t deserve the crap the landlord makes them put up with Cons: completely incompetent management, willful neglect of building and health and safety of tenants, no cooking gas for six months, unreliable heat and hot water (will go out in winter for days at a time with no warning and mgmt will not respond if you ask them why it’s off and when it’s coming back on), roaches, rats, general ‘we live in hell’ atmosphere, landlord is evil-google his name fr, massively corrupt and fraudulent criminals own this building and illegally overcharge tenants yet somehow can’t afford to do maintenance and repairs Advice to landlord: you shouldn’t be one”

“Pros: The residents are nice and there is a sense of community Cons: Rats, Roaches, No Heat during Heat Season, Drunk People Loitering on Outside Steps Constantly, Noise, Chemical Smells Coming From Hair Salon, Bad Insulation, Cheap Construction, Unresponsive Management who Charges Random Fees, Company Thrives off of Evicting Rent Controlled Residents and Charging Naïve Younger Tenants More, Probably Causing Gentrification in the Neighborhood. Advice to landlord: Hire more than one super for your 300 units, Fix the unit burned out from the electrical fire, Get better pest control/fix the holes in the building.”

“Pros: Quiet neighborhood, close to stores, supermarkets and some bars. Cons: Long walk to transportation. Carbon monoxide scare from faulty boiler. No heat or hot water in the winter sometimes. One neighbor was extremely noisy and disrespectful.”

“Unit 2 Pros: None besides train proximity Cons: Constant human rights violations. No heat and hot water consistently Irresponsive to complaints Consistent rent raising Advice to landlord: Dont be slumlord”

“Pros: Great layout, great maintenance man, W/D in-unit, pest control once a month (hardly any pests), great appliances, etc. Cons: Mgmt had inconsistent replies. Sometimes for important matters. Advice to landlord: Get a solid property manager that doesn’t already have a full plate.”

“Unit 22 Pros: Great location near subway, laundromat, and grocery stores. Unit was clean and recently remodeled when we moved in, tons of natural light. Cons: Repeated boiler issues that management failed to correct in a timely manner resulted in multiple periods of a week or more in which we did not have hot water. One of these occurred in the winter, over Christmas, meaning we also did not have heat during this time. A month before I moved out, a gas line was damaged in the building which knocked out everyone’s gas. I don’t know when it got fixed because I left but it was out for over a month at least. Emails to management (Katherine Loman) about these issues would go unanswered for days at a time, then responded to with dismissive and brief emails that failed to provide any sort of timeline for when these repairs would occur. Courtyard and trash area had rats. After all this they tried to raise our rent $200. We elected to move, found out the unit was then rented to the next tenants at a rate $1000 higher than we had paid. Took over a month after I moved out to get my security deposit back and I had to send over half a dozen emails to actually get the check. Advice to landlord: It is laughable to expect tenants to pay their full rent, and agree to rent increases, when management consistently fails to provide basic utilities like heat, hot water, and gas.”

“Pros: None, none, not one. Cons: -No heat/hot water in the winter. -Rodent problem. -Management is terrible. -Package theft. -No Gas for months at a time because they owe over $10,000.00. Advice to landlord: You all need better people working there.”

“Pros: you get ur own laundry and dishwasher, and two bathrooms Cons: maintenance request take forever to get fixed, buzzer is suuuper loud when someone rings the doorbell, difficult to get in touch with property owner Advice to landlord: respond to emails sooner”

“Pros: Tenants are all very nice Cons: Landlord barely responds to maintenance requests Advice to landlord: Respond faster”

“Pros: Nice neighborhood. Good neighborhood. Cons: Terrible landlord. They make a habit of illegally deregulating apartments. Overcharge tenants. Rarely respond to maintenance requests. Hot water constantly goes out. Advice to landlord: Sell the building to someone competent.”

“Pros: I love the location and the apartment was recently renovated. Cons: The building is poorly kept. The entrance door does not close properly. Packages get stolen. Heating malfunctions once a month. Neighbors get packages delivered and leave them in the hallway for weeks. hallways are generally very dirty with animal hair, food leftovers, dirt. trash area is super dirty, too many street rats. Advice to landlord: It is important to consider and value good tenants that take care of the units in this building. Not everything is about money and market price. In general the building could be cleaner.”

“Pros: Quiet great neighborhood recently renovated apartments Cons: My roommates and I had to file a lawsuit because of cheap renovations and it turns out we were in a rent stabilized unit and they were doing market rate rent, we ended up settling out of court so they knew they were wrong, extremely unethical company, treats tenants like they’re roaches and sourced of profit instead of treating them like human beings in need of shelter, they’re absolutely disgusting and if you go ahead with renting with them and scroll past this review, then I’m sorry for what’s about to happen Advice to landlord: Dissolve the company”

“Pros: great neighborhood, good surrounding area, good apartment layout, good neighbors Cons: frequent complaints regarding cleanliness of building including garbage pile up and rodents. frequent outages of heat and hot water without any communication from management. a lot of package theft. Management does not communicate or respond to repair or maintenance requests. Pretty sure the building or at least our apartment was illegally destabilized from rent stabilization. Owner and management does not care for the building, only cares about collecting money from tenants while doing little to mostly NO work. Advice to landlord: put a little more care into the building, cleanliness, and security. Replace the boiler that goes out every 2 months. Sell the building to someone competent.”

“Pros: nice building, quiet, clean, mgmt is mostly easy to work with Cons: occasional package theft, water pressure not great, had carbon monoxide issues multiple times”

“Pros: Pretty clean, garbage disposal is easy, on a quiet street. Cons: A bit loud neighbors, heat is iffy. Advice to landlord: Be better with heat.”

“Unit 4R Pros: the surrounding neighborhood north of the building is lovely, but gentrifying at the speed of light Cons: Management will NEVER reply to you. Been waiting for black mold to be removed for 5+ months. Half of my mail is stolen. Tenants smoke in hallways and have loud domestic disputes. The super, Raymond, has a record of 3 weeks for his quickest response time. We went an entire winter with no heat, and when the radiators were “fixed” they spat out rusty water that damaged our furniture. Mice in the basement and bugs everywhere. When we were forced to withhold rent due to multiple months without a working appliance, the new property manager Katherine Loman tried to intimidate us with false legal information and charged us an illegally high late fee. After all of this, our rent was raised nearly $1000. Do not rent from this building or any Delshah property at all costs. Advice to landlord: do your JOBS!!!!! honestly how do you sleep at night???”

“Unit 14 Pros: Absolutely nothing other than the neighbors Cons: Everything is terrible. Good luck getting in touch with management on any issue including major hot water, heat and gas issues Advice to landlord: Care about your building and actually do something”

“Pros: The location is so solid. So much to do on Nostrand! Cons: The building is terrible at keeping the place clean. I have had a couple tickets still waiting to be received by management for fixing some things. Advice to landlord: Increase weekly stop bys. There's poop on in the hallway right now.”

“Unit 2 Pros: Great location. Close to parks the train and lots of food options around. Cons: The apartment had poor lighting. Lots of noise from the M train passing by. And when I lived there there was a bar below. The subwoofer was under one of the rooms so you wouldn’t be able to fall asleep most nights till 2am or 4am when the bar closed or lowered the music. Management was slow to respond and turnover was always high. Apart from that it was a nice place. Advice to landlord: Nothing”

“Pros: Nice light in the apartment Cons: Building owners are terrible and we didn’t have heat for two years. Advice to landlord: Fix things, especially the heat”

“Pros: Friendly neighbors, clean walkways Cons: Issues with hot water, stolen packages, management does not respond to maintenance requests online and never answers the phone”

“Pros: Nothing to like Cons: Front of the building is always crowded with people who don’t live in the building,blocking entry to the building Advice to landlord: Need to be more responsive to tenants complaint”

“Pros: Nice view. Nice kitchen appliances. Cons: My radiator exploded in my room and water damaged everything inside. I was told someone would fix the walls and for 6 months they avoided my emails calls and requests and then was told they were not renewing my lease. Another person in the building also had their radiator burst. The landlord is too cheap for structural repairs and does not care for the tenants. Advice to landlord: Stop ignoring your tenants repair requests and stop cheaping out on tenants safety. Shouldn’t have to go through HPD to get repairs done. Shame on you.”

“Pros: Renovated + washer and dryer in unit great price 2bedroom unit were great size and include 1.5 bath Area is a nice mix of residential and stores/shops, plus conveniently between two train lines Cons: The street and trash is a bit of a mess The hallway used to be a nice white but is a dark blue gray limited light. Living/kitchen area all windows face walls = no light It’s a busy street, so I hear cars and sirens. Motorcycle crew in the area most annoying. You can hear your neighbor next door if they sing or play instrument. Advice to landlord: The property owner is really MIA the address of the company is not a real address Multiple times tried to contact and disconnected numbers or bounce back emails. Point of contacts changed a lot. Everything is online, so it’s tough to contact a human The building is listed as a rent controlled apt but they up charge actually”

“Pros: It was in a nice location, pre-pandemic. Big rooms. Cons: No heat, lol. The owners were only responsive when something was going wrong in all the apartments, but not when it was just one...Management changed when we moved out so it could be different (left in 2020) Advice to landlord: A better communication system and a deal live-in super would help.”