All 49 tenant reviews.

“Pros: Fast maintenance, clean, nice doormen. Good location near seaport Cons: slow elevator sometimes and paying fee for pool Advice to landlord: include pool in the rent”

“Pros: clean smells good, occasional events for residents. Cons: the walls in your bedroom are extremely thin and the sound travels through window. the noise is unescapable if you live in studio unit or shares a bedroom wall with your neighbor. you complain it to your management but they won't give a shit won't do anything about it. the doormen are discrimanoty and treat you based on your race.”

“Pros: Ive lived here for two years and would stay forever if i could Cons: the rent increases were steep”

“Pros: doormen are really nice, good amenities Cons: required amenity fee is new this year, walls / ceilings are thing so can hear neighbors easily”

“Pros: They're really good about keeping things clean and responding to maintenance requests quickly. Cons: Compared to other buildings in the area, it is quite expensive.”

“Pros: Clean, convenient, nice building, solid doorman. Cons: No natural lighting in the building”

“Unit 901 Pros: Clean and amenities were nice Cons: Layout of the apartment was not good and the hot water/water pressure always had issues. Doormen let anyone in, no clue who lived there”

“Pros: Doormen are 24/hours & efficient. Packages are safe. Nice amenities, gym and separate yoga room. Located near trains & the seaport area. Cons: Pool is an extra cost.. should be free and included in the amenities. Management can be difficult, rooftop should be open year round. Expensive, poor construction. Dishwasher leaked a few times and caused the (cheaply made) floors to buckle. Management will try and take a portion of security deposit, make sure you are present when someone is doing a walk-through before you move. Advice to landlord: Don't charge for pool; keep amenities open”

“Pros: Clean and nice neighborhood. Com incident transit. Cons: How loud it is to live in this building. The noise in unbearable bc there is no insulation in between the units.”

“Pros: Location is great, amenities are nice Cons: Management company not easy to deal with”

“Pros: staff is lovely, always clean Cons: slow response time to issues but they do get fixed Advice to landlord: lower your rents”

“Pros: The building is very clean with great amenities: pool, gym, rooftop common areas. The staff in the lobby are very friendly and do a greet job. Cons: The studio I rented faced the inner 'courtyard', and got absolutely zero light. The layout is a small box, and is very depressing with flourescent lighting and no natural light coming from the one window.”

“Unit 215 Pros: The doormen are fantastic — always friendly and willing to help. Never had an issue with pests in five years. Pretty lenient on security deposit and quick return. Cons: Noise levels are insane, management is a nightmare. I was locked into a very low Covid rate when the market was at its height and they would not even consider letting me out of the lease despite terrible personal circumstances requiring me to move. Construction nearby made it impossible to work from home. After four years they offered me a 1200 dollar rent increase.”

“Pros: Never had issues in regards to pests, responsiveness, cleanliness Cons: Mail room is closed Sundays so you cannot access until Monday”

“Pros: Great staff, great amenities, quiet building, really no issues I loved living here Cons: The bedrooms are small Advice to landlord: be more responsive”

“Unit 1 bedroom apartment Pros: Staff is very friendly, doorman are great! Location is great with lots of nearby transportation Cons: Management is very unresponsive, you need to hunt them down to get any sort of response. They are also not helpful when it comes to neighbor complaints or issues and completely ignore all emails about these issues. Advice to landlord: Get better management”

“Pros: The building had a nice roof with a young crowd and occasional events, the appliances and rooms were very new and clean Cons: The walls are extremely thin, and the living and kitchen areas are quite small.”

“Pros: Luxury building with great service and amenities Cons: Expensive units but worth it”

“Pros: Nice amenities & roof Modern space Cons: Can hear street noise & construction”

“Unit 2622 Pros: Clean High Ceilings Fridge & freeze look like cabinets In unit washer & dryer Cons: Small gym $50 amenities fee each month Have to pay for the pool each session Package room has strict hours Increased 1400 after covid deal to 3300 for a 400 sq ft studio”

“Pros: Friendly doormen, central heat and air Cons: Noise / construction from water st, 40% hike in rent at lease renewal”

“Pros: Great doormen. Nice layouts, nice finishes, tall ceilings. Near all major subway lines. Gym has views and lots of light. Rooftop pool is excellent. Cons: Noise travels through new windows from unit to unit. Noise from hallway.”

“Unit 401 Pros: 180 Water is a beautiful modern and elegant luxury building in the heart of FiDi. If you dig a minimalist design, it's definitely the building for you. The front desk and staff were all courteous and responsive. One of the best values in the neighborhood! Cons: There was a mysterious ticking noise coming from the ceiling of my building that would come and go. The management came to check it out but never figured out the cause.”

“Unit 310 Pros: Super nice building with great amenities and for the most part friendly staff. New appliances and updated everything. Have own control of heat/ac. Great roof. Cons: I had a standing shower and a bit of a drain fly problem that the building didnt know how to take care of/didn't help solve. Ended up doing some home remedy things. Management somewhat unresponsive at times... but not the building staff, just people in the office.”

“Pros: Luxury feel and beautiful amenities Friendly management, doorman, leasing, etc Cons: My next door neighbors had a band and got loud at times, but never at night which is good Advice to landlord: Keep up the good work”

“Pros: Amenities (Gym, lounge, pool). Water and gas included. Nice and helpful concierge service. Prime location in FiDi. Cons: The building manager is consistently rude and combative. Amenities usage have a fee. Advice to landlord: The building manager needs to adjust his attitude.”

“Pros: Spacious, tall ceilings, good amenities, kind staff. Cons: Expensive and has ugly hallways Advice to landlord: Redo the hallways”

“Pros: - rooftop + gym - surrounding area - good kitchen appliances - in unit washer dryer - fast maintenance response - lots of lifestyle amenities (tulu, valet service, events, etc) - children friendly Cons: - views - pool has a few everytime to use - some dog owners did not clean up after themselves”

“Unit 1311 Pros: The staff is kind, and seem well treated. The building is clean, and we’ll attended to. Truly have no issues here. And if we do have issues, we get same day responses for any maintenance request or anything. Also I have two dogs, and it’s a great dog building. Lots of dogs, and dog friendly people. Cons: No red flags here.”

“Pros: Super clean and well furnished. Convenient elevators and mail room. Gym accessible. Perfect Cons: The pool hours are weird, as are the guest rules Advice to landlord: Get rid of weird pool and guest restrictions”

“Pros: Great staff and amenities Cons: Elevators barely work”

“Unit 2118 Pros: I love the Valet service and this building is very secure. Cons: The Valet closes and if your package is there, you cannot retrieve it until Monday. You have to pay for the pool. Advice to landlord: Asking people to pay for the pool after they sign the lease is crazy”

“Pros: Beautiful building, great, clean amenities, awesome staff, near tons of transportation Cons: Minimal light in inner units and rooms, lack of overhead lighting, it’s in the financial district Advice to landlord: No advice, they run it very well and we’ve had no issues with property management”

“Pros: Modern building with amenities and gym Cons: Hit or miss but I had a neighbouring unit that would host parties from 2am until seemingly 6am. Ownership was rarely responsive to complaints Advice to landlord: Respond more attentively to loud tenants. They're driving the residents that you do want, away.”

“Pros: Everything I need Cons: Nothing - it was a great year. Just very expensive Advice to landlord: Offer renewal concessions”

“Pros: Gym in the building Cons: Management is awful lol”

“Pros: Gym, lounge, rooftop, pool, nice kitchens Cons: Very thin walls, easy to hear neighbors music when blasted”

“Pros: Good gym, pool, huge windows, rooftop Cons: Peloton bike is always broken and leasing office took never replied on the available apartments, I literally had to come here to check out by myself. $30 for a 2h timeslot in the pool is too much”

“Pros: Great building. Modern amenities, great location, 24hr doormen Cons: Most of the doormen could be nicer. Building management is slow to respond, though maintenance requests are always closed quickly”

“Pros: Doormen friendly in the building Cons: Leasing office slow to respond”

“Pros: Amazing amenities, modern finishes Cons: Rent is very high, management is unresponsive and not very flexible Advice to landlord: Be more responsive to your tenant’s needs”

“Pros: Pool, staff, location Cons: Small refrigerators and ovens no matter the unit size, Amenity fees Advice to landlord: Clean elevator floors / doors more often, black finish makes it easy to see smudges and splatters”

“Pros: Great amenities. Nice rooftop Cons: Pool is too expensive and not willing to be flexible with tenants during negotiations Advice to landlord: Make pool more accesible”

“Pros: Great views, layout and building staff Cons: Rooftop pool gets crowded Advice to landlord: Extend pool hours”

“Pros: Apartments are huge and clean (brand new because the building was renovated in 2017 - I was the first tenant in my apartment and got brand new everything), concierge staff is AMAZING, the lobby always has a good clean smell because they clean frequently, the common areas are really spacious and well taken care of, the gym is REALLY GOOD for an apartment building, the VIEWS are so amazing, the maintenance staff is amazing and SO QUICK. This place is super close to so much (and especially so many amazing restaurants). The building would always throw resident events in the clubhouse and they were always so much fun. Cons: Management is slow to respond and sometimes just ignores messages. I was one of the original tenants in this building (always in good standing) and tried to downsize when one of my roommates moved out due to Covid. There were apartments available, metroloft just didn’t get back to me on available apartments in a timely manner (literally gave them 5 weeks). Eventually I had to just call it and pursue someplace else to live. Really sad to leave, I loved living here. Management should have tried to keep me especially because I was paying at a premium. Now most of my floor has moved out (presumably due to similar issues). Advice to landlord: Know that you already have some good tenants - maybe you should try and retain people just as much as you try to get new tenants. Sending email updates is not hard and shouldn’t take so long (even transparency along the lines of “I will get back to you soon” would be better than no response).”