All 24 tenant reviews.

“Pros: NOTHING is good Cons: DO NOT MOVE HERE. Lived here for 3 years now. The last 6 months the building has gone to hell. There is crime, drugs and the landlords know and turn the other way. Avoid any apartment managed by this management company. Tenants are working with city government on these issues. Its insane. Advice to landlord: Get your act together.”

“Pros: Close to subways? Cons: - Spiders/silverfish - Water pressure is terrible (constantly pulses plus the temperature is wonky) - Management rarely gets back to you - Heat barely works - Intercom has been broken for almost a year & management still hasn't fixed it - Packages stolen - Hallway ceiling leaks when it rains - Poorly upkept property in general (lobby door handle fell off and it was replaced with duct tape) - Building smells like cigarettes”

“Pros: There are no pros to staying here - avoid at all costs Cons: Management does not respond at all to any requests including urgent and others”

“Unit 2FW Pros: good location - times square area - park in front of the building Cons: no heat bed bugs lot`s of druggies around homeless noisy druggie neighbors who fight all the time - stressful : also vandals (cut the internet cable on the rooftop - no internet for a few days) Advice to landlord: get rid of the homeless etc - and get better neighbors - reduce rent of the rare tenants who pay it !”

“Pros: Location, in unit w/d, cheap rent Cons: unresponsive management + super!! had significant flooding/leaks and part of ceiling collapsed—did not hear from super/management for 48 hours. only threw plaster on the hole in the ceiling. neighbors are loud and children scream and play in the hallways. hallways smell horrible. constant screaming from neighbors. intercom doesn’t work. people steal packages/mail.”

“Unit 5FE Pros: good block of hell's kitchen, rent stabilized Cons: everything else was bad, unresponsive mgmt, pests 24/7, no garbage chute or elevator so lots of trash on stairwells / hallways, packages would be stolen often because no package room”

“Pros: nothing good about it Cons: nightmare full of roaches nothing is ever repaired managment doesn't respond police called constantly for fighting couples broken doors packages stolen Advice to landlord: get a new job”

“Pros: Cheap for the area Cons: 1. Dirty building 2. Loud neighbors 3. Insecure mail (Packages getting stolen) 4. Lack of response from management”

“Unit 5FW Pros: It’s a quiet building, that’s the only pro. Cons: The landlord, Julie Rosario, is extremely unresponsive. The building has many problems; the intercom hasn’t worked for four months, the main door downstairs was broken and unlocked for months, there’s mice and roaches, the previous super was racist, the janitor is homophobic, it’s easily the worst place I’ve lived in terms of management in the whole city and I’ve lived in squatter occupied warehouses. I’ve never been so disappointed in a landlord and management company before. Tenants have been rigorously complaining to 311 waiting for the city to send someone to fix the various issues because we can not get answers from the landlord. Packages sometimes get stolen, junkies come into the building, things are falling apart, neighbors have leaks in their apartments, it’s very unsafe. Advice to landlord: The owner should take much better care of the building.”

“Pros: Somewhat Clean, nice appliances Cons: Saw a notice from a neighbor about bedbugs in the building Advice to landlord: clean”

“Pros: Centrally located, pet friendly, nice neighbors Cons: Sometimes the entrance smelled, they shut off water without warning (probably d/t emergency,) we have a washer and dryer but it’s been broken the entire duration of our lease, slow response for maintenance requests”

“Pros: Pre Covid, did what it needed to do - space to sleep Cons: Cock roach infestation. They had people come in an spray but did nothing. No light in one of the rooms. Can hear neighbors screaming at each other.”

“Unit 3RW Pros: I want to like my apartment more but management is making it really hard. Cons: They never respond to emails and neither does the super. It takes forever to get a response or something fixed. I’ve been here for mnn on t ha and I still can’t use their app to unlock the front door”

“Pros: Its semi-well located; has good access to the blue, red and yellow subway lines Cons: Rats; dozens of them living in the basement, you will walk past dozens of them when you get back from work. Reported multiple times to the dept of health until they actually intervened the building and have eradicated them (temporarily). Cleanliness; neighbors are dirty and there is never any cleaning of common spaces, chicken bones sitting there for weeks. Sketchy neighbors; im sure someone on first floor is a drug dealer. encountered neighbours drugged out of their mind in the stair case. Have a psychic and the first apt in the first floor has been sealed by the NYPD for over a year. Safety: Front door did not work and people came in and out as they pleased; had multiple instances of random people coming in and hotboxing the building. Layout of apts: They say they are 1BR but you have no space to put anything in the "living room" its just a kitchen between your door and your small bedroom. Advice to landlord: Get rid of rats, clean the common spaces, add a working security camera, fix the front door.”

“Pros: Good location, good trash collection Cons: Packages getting continuously stolen, very old building, damaged flooring and wall paint coming out, terrbly low water pressure Advice to landlord: Owner should maintain a separate mailroom for packages and do something about the package theft.”

“Unit 15 Pros: The apartments contain just enough space Cons: Management can be unresponsive.”

“Pros: I like my specific unit aside from the fact that I moved in and the floors were filthy. I have a good view. Cons: The virtual doorman system hardy works. I’ve had 2 packages stolen so far and management hasn’t helped. Security issues- I’ve had a stranger knock on my door and ask for money, had my apartment searched by cops responding to a DV incident a floor below, and a stranger chased my friend out of the building early in the morning. The hallway smells as some tenants leave their trash in the hallway because taking the stairs all the way down is apparently too much. The stairs are steep and if you live above the 3rd floor, good luck carrying anything heavy up. Advice to landlord: Let us know who our landlord is, increase security and adding trash chutes would seriously help the smell and trash problem (which brings in flies)”

“Pros: Location is close to the train and close to work Cons: Too expensive for a small space, lots of rats in the basement/trash area”

“Pros: Proximity to train Cons: Due to improper trash storage rats are outside and in between the walls Advice to landlord: Rethink how you store the trash so I don’t have to hear rats in the wall all night”

“Pros: Outside trash chutes. Fob/phone number building access. InUnit Laundry machines allowed/provided. Sound bleed between apts not bad. Mature/older neighbors so no loud music. Some sound bleed but nothing unreasonable. Across from big plaza. Water gets hot and sometimes super hot. Super close to subways. If I liked the neighborhood then I’d consider staying. Cons: No package storage (some theft of amazon packages). Stairs rarely cleaned,l so they’re a bit embarrassing when having company. Slow at identifying/fixing big problems (There was a repetitive water leak they couldn’t find but I could’ve found first try). Low sound proofing into hallway. Advice to landlord: Find a place to hide packages. Clean stairs and hallways regularly.”

“Pros: Location, renovated kitchen, W/D in unit Cons: Roaches, walk-up, slanted floors Advice to landlord: Better pest control”