All 99 tenant reviews.

“Pros: Lots of young people in the building and a full service doorman Cons: Rowdy crowds/ loud parties”

“Unit 911 Pros: I live in a flex apt here for $1690/mo. I love it. The management is quick, efficient, and communicative, the apartments are nice. Cons: Common areas/hallways need more regular cleaning”

“Pros: doorman gym/rooftop are great basketball courts Cons: elevators are always down can be noisy they turn the water off randomly and without warning”

“Pros: gym is okay, price is okay, new renovations to the hallways look nice compared to before Cons: roaches were a problem, saw at least 10 everyday and mgmt only brought glue traps”

“Unit 509 Pros: Nice location to subways and ferry Modern appliances Cons: Constant issues like power outages, months long gas outage (and no offer of compensation) Worst maintenance crew I've ever dealt with in a "luxury" building. Apartment was not ready on move in (things broken, room not painted), maintenance was mostly bandaids at best.”

“Pros: Package Room with nice attendant. Cons: Building has airflow, several complaints of Mold Not clean Power outages, no power, heat/AC, no water etc. Outdated apartments Outdated appliances Elevators constantly breaking and 10-15 minute wait time for elevators Over priced Advice to landlord: Stop pretending to be a luxury building, add a new wall paper and laminate tiles won’t fix the issues.”

“Pros: Nice amenities, good neighborhood Cons: Roaches, rude doormen, excessive pricing”

“Unit 2207 Pros: I love living here, the neighbours are great and the building has a really great dog community! Cons: they dont turn on the a/c in the hallways in the summmer and it is HOT Advice to landlord: turn on a/c”

“Pros: Felt very safe here, flexed a studio into a 3 BR and there was actually a ton of space. Really nice appliances and maintenance staff was responsive Cons: A little loud, could hear neighbors through walls, not a ton of natural light”

“Pros: Units have washer/drier and mail room people are friendly. Very accessible if you work in FiDi. Cons: Shared facilities are outdated, a lot of young college students who aren’t super respectful neighbors. Not truly “luxury” like the name would lead you to believe. Elevators can also be slow.”

“We've had so many mishaps at 95 Wall. No electricity for days, which means no heat, AC, lighting, or cooking. Black sludge oozing from our sinks, the heater being broken, the stove and oven not working, along with SO MANY other mishaps.”

“Unit 1219 Pros: Lobby was nice. Cons: Terrible responsiveness to issues.”

“Pros: Friendly leasing office Easy to use renters portal Cons: Package room hours Waterbugs in apartment”

“Pros: They seem to answer maintenance requests quickly and is a pretty clean building Cons: The entire building was out of cooking gas for over 2 months without any compensation”

“Pros: Nothing, truly nothing. Cons: Gas was out for months on end, elevators are broken constantly, college kids are the main residents so noise is always a problem. This place was only worth it when the building was rent stabilized which it isn't anymore.”

“Pros: Great laundry and great super Cons: Not a very good doorman situation”

“Pros: Convenience to work, spacious studio Cons: Need more elevators, building maintenance can interfere with work at home (electrical, plumbing, etc). Advice to landlord: Be more responsive and considerate when scheduling building maintenance.”

“1: No Central A/C in a LUXURY Apartment. The elevator lacks AC and hallways. However the concierge have AC and complain if your handicapped and use the the regular door for entry. 2: Code & Building Violations falsely stated occupancy during construction and adjustment of signs causing a fire hazard. As well as access to stairwells. 3: Be prepared for a MANDATED charge of $70 per month for “smart home” locks, and sensors in your apartment. As if our $3700 a month rent shouldn’t be covering that. What does 95 wall/UDR pay? 4: Prepare for the mandatory $500 yearly amenities fee for a year that was under construction and unavailable for use. Again from a legal perspective what does our high rent cost pay for? 5: Be prepared for Coackroaches, Mosquitoes and Bed Bugs and the maintenance workers impeding on your legal right to notice of entry at any given time and blaming you for their lack of care in garbage disposal and pest control management. 6: Be prepared if your disabled to have to alternative to access your apartment except climb 8 fleets of stairs with stage 4 bone disease, spinal fractures and scoliosis. No accommodation considerations made. In addition be prepared to be scrutinized for using a door vs the spin door after a tenant wasn’t following your attention and broke your rib. Be extremely cautious as you be attacked for being disabled and humiliated. * I would like a return on my deposit $100 paid and to move into a more safe building. On multiple occasions I’ve been accessed inappropriate questions and feel as though there’s already a reason they are trying to take advantage of someone in my situation. Shame On you 95 wall. You can do better and shall one day be a better company that is inclusive.”

“Pros: Location and having an elevator Cons: Not asthma safe, lack of air flow, hot water only in the kitchen, small flex rooms Advice to landlord: Building is not suitable for tenants”

“Pros: The dishwasher was ok. Package room guy is nice, but only open during the times you’re at work. Cons: Unsafe. There have been multiple murders, and robberies are shockingly frequent. Anyone can just walk in. There are also a lot of illegal airbnbs that bring in really sketchy people. Management knows (they check in at the front desk to get their key) and does nothing. Homeless people around both entrances. People regularly got followed and harassed. The apartments also all have “smart locks” that you have to pay a monthly fee for. People figured out the master code, so they can unlock whatever door they want. Elevators will be out for hours at a time. When they do work, they’re insanely slow. Just bake an extra 5-10 minutes into your commute. Pretty frequent power outages? The last one took a day and a half to fix. Management wouldn’t give an accurate estimate on how long it would take because if they did, they’d have had to pay for our hotel rooms. Paper thin walls that let you hear everything above below and beside you. Constant noise Insane utility bills. $400-500 in the summer. Really inefficient building where hot and cold air leak in through the windows and floors. You also pay for the building’s utilities, so even if you’re responsible, you’re still going to pay. The hidden costs of living here are ridiculous. You have to pay $70 for wifi, but it’s so bad that everyone has to buy Verizon wifi if they want to work from home or even stream a show. It’s actually unusable. Vents run all the way up, so you hear and smell everything in every apartment below you. Massive rent hikes. Expect at least 10%, but I’ve heard as much as 25%. The building is no longer rent stabilized, so they get you in with low rents and then jack up the price on renewal. Utilities never work well, break frequently, and maintenance is slow to fix if they fix at all. Multiple gas leaks. We didn’t have gas for like four months?? Management gave everyone the cheapest hot plate on Amazon to make up for it. Tons of roaches, and a growing number of apartments with bedbugs. Management is not diligent in addressing this. Advice to landlord: Just dissolve”

“Pros: ex Philippe Starck designed building, decent lounge on the roof-top, Cons: The winter and summer months can be brutal on your heating and cooling costs. The windows are poorly designed and not double-paned, therefore, you're going to have to run the heat on high during the winter months. Utility bills above 600/month are not uncommon. Advice to landlord: UDR should repair the windows”

“Unit 2218 Pros: Convenient location with access to a number of trains. Cons: This building is awful. After living in 8 different buildings in NYC, this is hands down the worst. The front desk lets anyone in; this became apparent when a random screaming person roamed my hallway and then broke into my apartment. There were parties nearly every night; many mornings I would get in the elevator to walk my dog and find empty beer bottles on the floor. I felt completely unsafe and have zero peace and quiet (which, despite living in Manhattan, I have found in other apartments!). Advice to landlord: Invest in stronger security and vet your tenants.”

“Unit 1511 Pros: Convenience to subway and has all of the makings of what a luxury building should be. But as the saying goes, it’s just lipstick on a pig. Cons: This building might as well have been sponsored by local colleges because most people that live here are students. They are super rowdy and because of their naiveness, management takes advantage. Also the elevator was really slow. Advice to landlord: Improve the conditions of the rooms.”

“Pros: No amenity fee, location, w/d in unit Cons: Bad management last year, no gas for 5 months”

“Pros: In unit washer and dryer, nice maintenance and doormen/building staff, gym, rooftop Cons: - Building management ignored reports of a gas leak which resulted in entire building’s gas being shut off for 6+ weeks; they did not offer any rent reduction or compensation - illegal after-hours street work on Water St causing immense amounts of noise and jackhammering from midnight until 7am - UDR is incredibly unresponsive for major issues and gets sassy - Water and electricity were turned off for entire day and night at the same time gas was out, tenants forced to pay out of pocket for hotel, building blamed ConEd but ConEd confirmed it was from a building fire, not related to ConEd - no transparency in electricity bill; bill doubled in the month when I was not even there -”

“Pros: amenities were great Cons: could hear everything Advice to landlord: invest in noise absorbing something, the walls are very thin”

“Pros: The building had friendly staff and was well maintained. Cons: Maintenance requests were slow to be completed and shoddily done. Advice to landlord: Fix your fridges and ACs. Keep your front desk staff”

“Pros: The mail room guy is amazing, and maintenance is super sweet. The roof is another bonus, but is only open 6 months out of the year and the building will randomly rent it out. Cons: The building nickeled and dimed you for everything. They took forever to reply to emails and were very cold to residents who had lived there for multiple years. The doormen don't do shit and contribute to why so much illegal activity took place in the building.”

“Pros: Affordable, amazing water pressure in the showers, safe area, no noise issues with neighbors, no pest issues, office personal is very attentive Cons: Gym could have better hours, it’s not 24 hours. Can only pick up packages in certain time frames”

“Managent here retaliates illegally using contracted thugs and hackers. They don’t take care of amenities and the building is unsafe. They also do illegal credit collections. Cops are here all the time for serious crimes. Rent anywhere but UDR in NYC.”

“Pros: The water Pressure is great Cons: Management is slow to respond Advice to landlord: Become more responsive and provide better solutions”

“Pros: Long time building staff is great (aside from mgt/leasing) Cons: I’ve lived in 3 different units here: -Sep 2024: School starts, college kids move in, and hot water disappears. The buildings hot water system cannot handle the buildings size. The building does not meet the NYC code requirement to provide 120 degree water at all times. My water temp dips into the 90s almost always during common shower times (8am to 10am) (8pm to 11pm) and sometimes even lower when it’s a really popular time (say 9:30pm or 8am). Summer 2024: It seems every time they Reno a bathroom on my apartment line I get an absolutely disgusting sewage smell that takes over my entire apartment all day. At first I thought there was a dead body inside the walls, that’s what the smell is like.. -May 2024: Building has an ongoing hot water distribution issue. Building management ignores questions about it by closing queries in the resident app with no response. Enjoy your cold to room temp showers. But at least they stopped branding themselves as a luxury building. -April 22 2024: building wide ac/heat issue, confirmed with multiple other tenants. Major hvac/electrical/plumbing issues are something of a traditional here now I guess. -April 21 2024; electrical surge in building, AC units in multiple units stop working properly. This building is a disaster, do not get suckered into renting here. -“Renovated units” are kind of renovated (janky loud AC units still there) and the new fixtures/appliances are the lowest cost things they could find, washer/dryer is ruining my clothes. -Building management WILL lie to you. Latest example from Feb 2024. Sudden full building electricity shut off. Management sends email to tenants stating the entire block is being shut down by ConEd to repair electrical wires that were damaged. What really happened? Only this building had damage, ConEd was unaware of any such issue when contacted. No other building actually impacted, fire occurred inside 95 Wall. -AC: building AC has been off all summer 2023 even after their new cooling tower was installed. -Unit AC always breaking and extremely loud:rattling sounds. -No AC in hallways, gym is sweltering hot. -Paper thin walls, if you live next to one of the buildings many flex wall dorms or Air Bnb units, or even a loud talker, good luck. -Dust/air: extremely dusty, seems to come from the lone air return duct. No mechanical ventilation. Air circulation is extremely poor. -Window blinds chain breaks constantly. -Oven makes burning plastic smell but can’t be replaced or fixed. - Poor security. Minimal camera coverage. 50/50 chance the front desk person does access control. Depends on the person on duty, so outsiders can and do enter and roam the building. There is a person that roams the halls checking. For unlocked door, management reportedly ambivalent to it. AirBnB: building claims they take it seriously. They don’t. Front desk is basically a hotel check in desk. Plenty of listings on AirBnb. No Gas in building currently for the two months due to gas leak. Building management is defiant and doesn’t understand what a gas leak is apparently and claim that the shut off is to “appease” ConEd. As if a major gas leak on multiple doors is nothing. The building is forcing “GigStreem” internet on all tenants and charging $70 / mo for it. Advice to landlord: Cut the crap”

“Pros: Package room Fitness canter Location Cons: Doormen don’t pay attention Handymen don’t ever fix anything properly”

“Unit 315 Pros: I really like the staff at 95 wall. It’s a great location to be in. Cons: It seems that the leasing company does not care about it’s tenants and only cares about making money. Only luxury by name.”

“Pros: Great maintenance workers, new appliances Cons: Roaches, hidden fees Advice to landlord: Lower rent.”

“Pros: Responsive staff and overall safe. Cons: The noise levels are out of control and this is supposed to be a no smoking building yet every single day my apartment reeks of marijuana coming in through the air vents from my neighbors. The people who live in this building are mostly early to mid 20s and there are a lot of dogs too. It feels like they let anyone live here.”

“Pros: Great location, nice amenities Cons: Lots of street noise”

“Pros: THIS PLACE IS A SCAM, AND YOU SHOULD NOT GIVEN THEM YOUR MONEY EVEN IF ITS JUST THE AN APPLICATION DEPOSIT! PLEASE DO NOT MAKE THE SAME MISTAKE I DID! Cons: I filled out an apartment application with 95 Wall Street, Apartment 1417, on March 21, 2023, and paid a $20.00 Non-refundable Application Fee and a separate refundable (as stated in Application Terms and Agreements - Paragraph 5) $1000.00 lease-holding reservation deposit. On March 22, 2023, I needed assistance with uploading supporting documents to the building’s portal (which is repeatedly bugging and not working properly) to move forward with my application. I got on the phone with Ryan from the 95 Wall Leasing Office, who refused to help, was verbally abusive towards me, stated that he will just "cancel the application" on the phone, and abruptly hung up. The building stated they canceled my application but has refused to send physical documentation of the cancellation. Furthermore, despite canceling my application, the building has not refunded the 1000.000 reservation deposit. They stated they "credited back" the $1000.00 to my card but also refuse to provide physical documentation of the refund. I have made numerous attempts to contact the building to speak with someone on the phone to resolve this distressing issue but have been subject to continuous disparaging behavior from the building. I've spent over 6 weeks now in agonizing stress and anxiety, because UDR and 95 wall street specializes in fraud and scamming of innocent people. Again, my application was yet to be processed, no lease was signed, and this was a reservation deposit that the building liable to return to the applicant if the application is canceled by the building. This entire process has been outrageous, unfair, unlawful and quite frankly: the highest form of fraud. PLEASE DO NOT DO NOT APPLY TO LIVE HERE UNLESS YOU WANT TO BE REPEATEDLY SCAMMED AND HAVE $1000 TAKEN AWAY FROM YOU FOR ABSOLUTELY NO REASON!”

“BEFORE YOU APPLY TO LIVE HERE: I REQUEST YOU TO PLEASE READ THIS REVIEW: THIS PLACE IS A SCAM, AND YOU SHOULD NOT GIVEN THEM YOUR MONEY EVEN IF ITS JUST THE AN APPLICATION DEPOSIT! PLEASE DO NOT MAKE THE SAME MISTAKE I DID! I filled out an apartment application with 95 Wall Street, Apartment 1417, on March 21, 2023, and paid a $20.00 Non-refundable Application Fee and a separate refundable (as stated in Application Terms and Agreements - Paragraph 5) $1000.00 lease-holding reservation deposit. On March 22, 2023, I needed assistance with uploading supporting documents to the building’s portal (which is repeatedly bugging and not working properly) to move forward with my application. I got on the phone with Ryan from the 95 Wall Leasing Office, who refused to help, was verbally abusive towards me, stated that he will just "cancel the application" on the phone, and abruptly hung up. The building stated they canceled my application but has refused to send physical documentation of the cancellation. Furthermore, despite canceling my application, the building has not refunded the 1000.000 reservation deposit. They stated they "credited back" the $1000.00 to my card but also refuse to provide physical documentation of the refund. I have made numerous attempts to contact the building to speak with someone on the phone to resolve this distressing issue but have been subject to continuous disparaging behavior from the building. I've spent over 6 weeks now in agonizing stress and anxiety, because UDR and 95 wall street specializes in fraud and scamming of innocent people. Again, my application was yet to be processed, no lease was signed, and this was a reservation deposit that the building liable to return to the applicant if the application is canceled by the building. This entire process has been outrageous, unfair, unlawful and quite frankly: the highest form of fraud. PLEASE DO NOT DO NOT APPLY TO LIVE HERE UNLESS YOU WANT TO BE REPEATEDLY SCAMMED AND HAVE $1000 TAKEN AWAY FROM YOU FOR ABSOLUTELY NO REASON!”

“Pros: Good area with a lot of places to eat and hang out Cons: It’s not completely safe even if there is a doorman. The doorman’s mostly flirt with the tenants, I’ve seen a lot of people pass through without being checked because of this. Their policies almost feel like it’s on a case by case basis. When you file a complaint they do the bare minimum to address it. Since they handle your water and electricity (instead of going through ConEd for example) the pricing is confusing and they hike it up. When you put in a work order through their app for a broken appliance or plumbing or anything in general it can take days for them to respond unless you call them which defeats the purpose of the app. Lots of fees that is for sure just to get more money out of you.”

“Pros: Amenities, doorman, location Cons: Bedbug infestation in my apartment. Nobody resolved the problem. They need to send help until the apartment is bedbug free. Staff can be rude when you request help with any broken things in the apartment. Package room guy can be rude. Advice to landlord: Actually continusly solve the problem”

“Pros: Front desk, maintenance, and package room crew are great Cons: Took a while to respond to maintenance requests”

“Pros: Lived here for 2 years - its clean, quiet, good location, gym is decent size & clean and rarely packed - has good machines, the doormen are 24/7 mostly friendly, maintenance staff is very responsive and friendly - they'll fix anything with 24 hours usually. The walls and doors are THICK - I rarely had issues with noisy neighbors because the doors and walls seem to insulate sound very well. Water pressure is insanely strong. the roof terrace is nice for summer/fall, not open during winter or early spring. Duane Reade nearby is 24/7. The units themselves have good appliances except for the heat/AC - there's no temperature control/thermostat, so you have to set them manually with a dial and they dont turn off/on automatically. Every unit has washer dryer. The studio apartments are huge and you can flex them into 3 bedrooms. the 1 bedrooms are large too and could easily flex into a 2. Package room is secure and privately run and the staff are very helpful - they also offer dry cleaning and other services there. most people in the building are young, like mid 20s to mid 30s and keep to themselves mostly - everyone seems to be young professionals. if you're looking to make friends in the building you might have a hard time but then again I never really tried. Didn't have any issues with neighbors smoking or partying. Cons: Even though it's a "luxury" building, I think the price you're paying is really for the location. The units themselves are not necessarily luxurious per se, considering the kitchens and bathrooms are sort of outdated by 2023 luxury standards. The marble in the bathroom and kitchen needs refinishing, the cabinetry is cheap veneer/particle board, the floors are veneer - not true hard wood, windows are outdated, light fixtures are outdated - that being said for a normal building all these things are adequate but if you're expecting luxury, then I would be weary. elevators are often broken or just seem slow(?), not much natural light in the units and the dark floors and cabinets make them even darker - but this depends on which direction your apartment faces. The apartments don't have a proper oven, it's a convection oven/microwave, but I think you can get this changed out for a real oven but they charge you for that. The washer/dryer in unit is great, but they're pretty small so you can either do a bunch of loads, or use the big communal washer/dryer on the 16th floor. The leasing staff is responsive and capable but don't expect any kind of favors - they're very strict about policies, which I supposed could be good or bad. Currently the building is rent stabilized by I believe at the end of 2023 that will expire and thus rent could go up a lot from one year to the next. package room is only open 830-5 so if you're working then it can be hard to get packages - although they are open Saturdays which helps.”

“Unit 400 Pros: All of the staff is wonderful and attentive. Most service requests are answered quickly and solved. Cons: Hallway carpeting isn’t always thoroughly cleaned, but apart from that the building is pretty well-kept. Advice to landlord: Carpet cleaning the halls would be awesome!”

“Pros: It’s comfortable and the units are nice Cons: Lots of 20-30 year olds. A bit noisy”

“Pros: Maintenance staff, generally good neighbors, dog friendly, great apt, big windows Cons: Leasing office support, airbnb, corporate housing, crime rate within building is out of control (affectionately known around the neighborhood as the Murder Building), cops here all the time, squatters, trashed hallways daily, elevator delays up to 15 min, dog poop on roof, broken rec room, small recycle bin for whole floor Advice to landlord: Do better”

“Pros: Nice units, nice finishes, big bright windows, in unit washer dryer, and overall nice amenities (roof, gym, etc) Cons: Doormen don’t stop people coming in - they just let anyone into the building and into the elevator..especially at night which is concerning given all the crime around the area and homeless people. They’re also very rude and condescending when you inquire about it. The building also airbnbs units so you have strangers in and out constantly..concerning given the headlines of what happened in the building Fall of 2021 (google it); you also can’t get your packages outside of 8:30-5:30, which is when most people are at work; you also don’t have an “Auto” setting for the AC units, so it’s either on or off…which isn’t great in summer or winter when you have Pets at home while you’re at the office. Advice to landlord: For the amount of money we pay and the type of building, residents expect this place to be run as the “luxury” building you advertise. Get new doormen and put stricter policies in place on how they run the front door. Also putting a key fab system in the elevator would eliminate random people roaming through the building. Fix the package retrieval system as well.”

“Pros: it's a large building with good amenities (lounge, outdoor deck, gym) so you have what you need, which is nice! 24/7 person at the front desk, in-unit laundry Cons: maybe it was just my apartment, but the rooms were very small. the package system was inefficient because you can only get packages 8:30am-5:30pm Mon-Sat, which is when most people are at work. the entire building is just kind of dark as well? Advice to landlord: fix the packaging system please!”

“Pros: elevator, amenities, easy to pay, descent location, package room, doorman, clean, close to major subways and battery park/the pier Cons: A lot of people party in this building, especially in the summer. Non residents drunk in the elevator with drinks going to party on the roof. Maintenance is not very responsive, we had a burner on the stove go out that was never fixed. False sense of security, yes there is a doorman but someone was murdered in this building in 2021 (look it up) and they walked right by the security. It is a decent building, but mostly fresh out of college 3 kids crammed in a studio vibes. Advice to landlord: Take better care of security in this building. More efforts to prevent obviously drunk teenagers who don't live here to go to the roof.”

“Pros: Easy to Flex Wall, great concierge, two elevators, rooftop with grills, dishwasher/in unit laundry, responsive and incredibly kind maintenance staff, in building mail room and dry cleaning. Payment is done through an app Cons: Management in the building, especially the leasing office, will not do anything and need to be constantly prodded for them to work in the slightest or even send you an email back. Expensive for what you’re getting. Security staff will not be kind if you break even the slightest rule. You’ll be flagged down and stopped every single time you enter the building for the first month from a few of the concierges who will hassle you about whether you live there. You need to pay extra to even have an oven otherwise you get a glorified second microwave. Utilities are not included and they’re based on your apartments square footage, not you’re usage. Windows in units are horrifically drafty and offer no insulation Advice to landlord: Property needs to be managed better, especially considering it’s owned by a massive leasing company. There’s SO much room for improvement and the leasing office, especially for renewals and fielding of calls, needs to be so much more attentive and/or capable. Pay the folks in the mail room and on the maintenance staff far more than you do, they’re the best of the staff I’ve met in my two years”

“Pros: Good location, spacious, good amenities Cons: Cabinets and furniture are made to look nice but when you look at things closer they are put together poorly. Advice to landlord: Be more responsive and make sure apartments are 100% when new tenants move in. I had to wait months just to get a curtain that had dead bugs smooshed all over it from the previous tenant replaced.”

“Pros: Good location, nice to be near the water Cons: Very loud, young renters who like to party on the roof. Ridiculously overpriced. Water street is unpleasant. Advice to landlord: Improve family atmosphere”

“Unit 14D Pros: Beautiful new building, great doormen, supers on site. Laundry in units, elevator, amazing rooftop with bbqs and Lounges. Shared a large studio with two others with flex walls but if you want real bedrooms it’s expensive. Building itself is amazing Cons: Sometimes long wait for elevators”

“Pros: Little to none. There is a gym in the building and a rooftop. Cons: Unsafe - there was a murder in the building. The management company is sketchy and dishonest. Advice to landlord: They don't care, not worth giving any”

“Pros: Apartments are nice and spacious. Amenities are decent and the gym is pretty good. Cons: Elevators seem to always be down or have problems so there is often a long wait during peak times and lines almost out the door.”

“*Stayed here over 4 mos. for corporate housing. Worst experience of my life!; *Building is unsafe for females; *During this time, an escort died in a unit they had rented out to known gangsters via AirBNB themselves (it was all over the news); *The NYPD told me they had to come to the building 1-2x PER DAY unlike other buildings in the area; *THE WALLS ARE MORE THAN PAPER-THIN. The building doesn't seem to be in compliance with the noise code on walls; *The maintenance people yell at you rudely if you ask for anything or mess up service request tickets you submit such that they'll just walk into your apartment as they please during the wrong time; *The management are dreadfully unprofessional. They don't abide by basic NYC landlord-tenant laws and norms & retaliate against you if you ask them to do so; *The package valet delays telling you that you've received a package for an entire day; *The doormen are just ornamental and provide zero security; and, *They rent out to problematic tenants often and do nothing.”

“You’ll get a call about your bike being in the hall for 30 seconds, but if you mention the person smoking above you and getting ashes all in your window every day then it’s radio silence. This place has its ups an downs. The front desk has some nice people, the maintenance has some nice people (albeit everything keeps breaking, and the location is nice. However, rent prices keep getting raised, elevators take forever, your neighbors are loud and there’s no control over the drugs and smoking in the building. I’m sure you could find nicer places to stay in Manhattan for similar rates.”

“Pros: Building staff are nice and the place is well run. Cons: Walls are thin and it feels like being back in a dorm ever since students started coming back into the city. Would be a nice place to live if I were in college or just out of college. Also, maintenance takes a long time to fix things and I have reoccurring issues with certain appliances in my particular unit. I wouldn't actually recommend it to a friend given the location, the mostly student population, and the fact that falling apart appliances don't make it worth the money imo, but it's not a horrible place to live by any means either.”

“Pros: Beautiful building with good amenities. Maintenance responds pretty fast Cons: Small space for the price There’s one concierge worker named byrum who’s very rude and racist but management does nothing about it. Washing machines are small but they have laundry in building.”

“Pros: Friendly front desk staff Cons: Too many short term rentals Advice to landlord: Minimize Airbnb units”

“Pros: Doorman (who are very kind), elevators (though very slow despite there being four), gym, rooftop (though it's very loud and not very pretty so I never go), package valet, VERY quick to solve any needed repairs or issues (literally within hours to minutes). Cons: ROACHES ON 6TH FLOOR, MOLD ISSUES-- my mental health was severely effected by this as certain molds directly cause depression (I was just diagnosed with MDD after living here 9 months), has had a bed bud infestation within the last 2 years. no sunlight reaches my room (6th floor on south-east side facing Front st) despite huge windows; you're not going to get any unless you spend extra to live on the top few floors that don't directly face a high rise building. Owned by a big company so there is little to no negotiations and I believe their pricing is not representative of what you get. When studios in the FiDi were going for $2,200, the building, to convince me to renew my lease, offered $3,020-- over 200$ MORE than my current lease with them. It was almost laughable and insulting to be offered to pay more for an apartment I've dreaded living in for the past year. You're paying purely for location. Not worth it imo. Advice to landlord: I advise being more accommodating price-wise on apartments that get almost NO sunlight. This effects the physical health of an individual, especially during times when you have to stay in the apartment for long periods of time. This also did a number on my mental health. I could be offered to live in this apartment for free and I still wouldn't take it because of this one problem.”

“Pros: Clean building Fairly responsive staff No major issues Cons: Loud neighbors at times”

“Pros: Amenities, location, commute Cons: Dated a/c unit”

“Pros: Has W/D in unit, marble in kitchen & bathroom, decent city view depending on apt, and some layouts that are great. Gym is 24/7. Doormen and Valet are nice and cordial. Cons: The walls of the apartment can be thin and you hear way too much; appliances don't work fully (ymmv); some apts don't have normal ovens; too many actual dorms and AirBNB type rentals in building; Always random people coming in and out; college kids can commandeer the amenities and invite tons of randoms from outside; the outside amenities like the lounge area, BBQ area, etc. as a result of all the college kids partying without cleaning up is a mess and needs work (for example, the grills are disgusting and unusable, some of their parts even not attached anymore). Advice to landlord: Put just a little more money into refurbishing/cleaning some of the amenities, particularly the gym, grill, and OUTDOOR lounge area. Make sure tenants under age 25 or temporary ones are held responsible for damaging or dirtying up the shared spaces. Occasionally check the outdoor lounge areas and make sure one giant college party isn't making the space unusable for anyone over 25 years of age. Make sure maintenance staff don't give tenants too many run around on fixing their appliances.”

“Pros: Building design is nice. Apartments are constructed with ikea materials. Will not last long but looks nice. Neighbors are friendly, front desk and mailroom are nice. Solid apartment if you have the money, but nothing special considering the area and other options close by. Cons: Half of the units are AirBNB or other short term rentals run directly by UDR , guests smoke and drink in the hallways and use the apartments as party houses for the weekend. Management suggests you to ignore it and open windows if you have asthma or other medical issues that you can not be around smoke. Elevators constantly broken with the doors left functioning so that an unsuspecting person could walk in and fall to their death. A woman was killed on the property by subletters(supposedly not allowed by management) and rolled around on the luggage carts in a barrel and management said it is not their responsibility to tenants to have the doormen check in visitors or deliveries. If you are woman living alone, I’d look elsewhere. Advice to landlord: Take more care with who is allowed in the building and who is allowed”

“Pros: Nice amenities and roof, Cons: but poor management lead to multiple fees and me having to overpay, also had a roach problem.”

“Pros: Very cautious during covid, great gym, package pick-up easy, fast elevators most of the time, location Cons: Dogs everywhere, no parking, lack of response from maintenance / leasing office”

“Pros: Building management is great, work orders are processed quickly and the staff, from front desk to maintenance to mail room, are all great people. Cons: Outside noise is a little annoying at times.”

“Pros: Nice gym and outdoor area Cons: Dark, small units, could use a bit more upkeep”

“Pros: The building staff are really kind, young environment, and great amenities. Cons: A lot of people don’t wear masks, a little noisy, and sometimes there is litter in the hallways. Advice to landlord: Enforce masks!”

“Pros: Most of the concierge and building staff are friendly and very responsive. Cons: The Resident Manager CJ is totally checked out. He wears sweat pants and t-shirts while “working” and he has really turned this place into a dump since he took over. Weeks to fix broken refuse chute on our floor. Improperly lit public areas (burnt out lights everywhere). He even lets the mobile COVID testing site on our block use our “private” amenity bathrooms. Advice to landlord: Hire new management and implement new procedures. Or change your marketing campaign and quit falsely advertising 95 Wall as luxury living.”

“Don't do it. If you are 22 and have no issue with consistently filthy hallways (dirty carpet, random delivery bags of food that sit there for days, and open bags of garbage in the refuse room), front desk staff that could not be bothered to check where anyone is going and a management company that defines inadequate, then by all means sign that lease. Having lived in rental buildings all over the world and as a born and raised New Yorker, I have seen the best and the worst of them. 95 Wall is the worst of them. Do not expect your apartment to be clean when you move in. Expect there to be grime on the stovetop, peeling floor boards and white paint splatter left behind from the painter who hastily painted over the previous tenant's damage. Do not expect to see the same neighbors every day. 95 Wall rents their apartments to short-term companies such as Air bnb, which means you get random strangers parading through the hallways day and night with their luggage and screaming children. Oh, and let's not forget that they rent apartments and stuff as many tenants as they can into a one bedroom. Forget the law, make it a clown car, right guys? Do not expect an actual oven. Congratulations, you are paying 3K+ a month for a studio apartment that offers you the delightful convenience of a convection oven and microwave combo. So if you are one of those people who likes to play Russian roulette with their poultry, sign that lease. If you love living in a doorman building because you just love seeing another human when you walk in the front door, then this is the place for you. If you expect them to actually get the door, know where your packages are or ask guests/delivery people where they are going, don't do it. You could happily skip your soon-to-be-miserable butt through the lobby naked and not even get a glance up from whatever they happen to be scrolling through on Instagram. Ah, paradise. Do not expect to work with a community manager, leasing agents or a management company that is concerned with your enjoyment or peace of mind as a tenant. If you enjoy inhaling smoke all day and night, and parties that begin at midnight causing your walls to vibrate, by all means go ahead and do the thing. Expect to receive scripted, monosyllabic responses from management for months about how they will "send a letter to the offender." UDR and 95 Wall do not hold up their end of the bargain to provide a reasonable amount of habitability. Prepare to spend nights calling 311, forcing you to play the role of cranky next door neighbor. So if you're one of those who loves putting your hard earned money right into a shredder, sign the lease. Better stock up on that Advil now. There are so many better options in the neighborhood. For example: 19 Dutch 8 Spruce Street 20 Broad Street 180 Water Street 2 Gold Street Positives? The porters are very kind and there is a Duane Reade next door--convenient for late-night beer runs when you need to drown out the sound of your own poor lease-signing decisions.”

“Pros: Good amenities (doorman, common areas, etc.) and nice location Cons: The building itself is fine, the staff are lovely, but the biggest concern I have living here is with the terrible, disrespectful management. COVID protocols are next to none (not ONE meaningful acknowledgement about how it affects community guidelines in all this time; they didn’t even have a sign about masks in the lobby until Oct 2020) and are completely unresponsive to concerned pleas from residents. I chose to live here under the guise that a doorman building be a safe place to live, and I’ve never been more uncomfortable in a living situation. Advice to landlord: Get your shit together”

“Pros: After being overseas for work. being back in New York gave me a sense of comfort and security. Nyc is love if my life, I owed everything I an to this phenomenon. Cons: MGMT: it is with no inconsiderate degree of reluctance that I decline to accept their consistent bait & switch. I had already lived in a unit and wanted to upgrade to a new one. During this process leasing office officials throw me for a 2 week application process done in bad faith, complete and utter abuse of power. They lie and they are not to be trusted. Even when you have done nothing wrong as a tenant they will find a find to make you suffer for their short comings. Advice to landlord: I know UDR has been taking dip in performance and trying to make shareholders too be not worried. But you need to see what your employees are doing without your consent that will, it’ll be too late before you find out you allowed a leasing office staff make a mockery of a seemingly well respected name under UDR”

“(1) Very abnormal noise levels & thin walls (unlike any other rental); (2) Worst building to live in during COVID (even NJ is better!) because too many 18-25 year olds that are slobs/don't wear masks/party like crazy (expect thumping until 5 AM MINIMALLY if you move in here and parties galore even on random Tuesday nights); (3) Dishwasher/W/D may not even work after you sign lease & won't be fixed during *entire* term; (4) Building rents out to AirBNB and other "short term rentals" OFTEN now and your "temporary neighbors" WILL use the place to have obscene unlimited person parties while AirBNB and the landlord do nothing about it; (5) The building offers "self-guided tours", but if the apartment next to you gets vacated, that means from 8:00 AM to 8:30 PM you will have unscreened people coming in and out suscepting you to COVID. Other buildings offer virtual tours only. You won't get that courtesy here; (6) Amazon "Prime" is useless here. Your "next day delivery" is subject to the package room's 2-3 day slow processing. Try to get it before then and you get angry looks. After the 2nd time, they just lie to you that they don't have it until it "magically" shows up. Very annoying. Paid less rent in NJ and got WAYYYYYYYYYYYYYYYY more class, quality, rapid package processing, etc. (even with a game room, heated pool, etc. lol); and, (7) They don't have real utilities in this building. When they lie to you that you're going to be paying "electricity/water/etc.", what they mean is that they have their own weird personal plan and you will be paying for everyone's electricity, etc., Communist style. Expect your utilities bills and other "hidden fees" to be WAY MORE than you thought. If the rent of the place says $3800 for a 1BR, then you will be paying another 200-300 in "rent" basically by not getting to do your own utilities and spend your own money. The lease is written in a way that makes it obvious they are trapping people here to make up for losses in rent they've sustained since opening the building. The biggest mistake you can make is to sign this lease. Once you do, the penalties to get out aren't just normal amounts, they're EXORBITANT. Do yourself a favor and take MORE time looking if this is the place you think you want to rent. I wouldn't write this if I didn't want to stop someone else from experiencing the same BS.”

“Pros: I have lived in this building over the course of a few years in different units. The space is modern and you get great service and amenities ontop of this. The staff knows everyone and makes you feel like family. I’d happily come back if the time is right. Cons: The building leans towards young professionals. As you get older and look to start a family you may think twice. Walls aren’t super thick. Depending on where your unit is located you may get more noise than others. Advice to landlord: Look into noise prevention where possible. Mandate COVID safety more.”

“Pros: The building looks modern. Great Stuff. Cons: The building has serious mold problems and the appliances are over 10 years old and they are in very bad shape. *The electric bill is higher than usual. The apartments don’t get painted properly for new tenants, and don’t expect it to be clean either. If you are planing to live in this building, please conduct a full inspection (Hire your own painter & a maid for deep cleaning) Otherwise it will affect your health and well-being. You can get sick from living in a toxic environment « This comes from my personal experience that I’m still recovering from it». Some apartments don’t have ventilation because The Vent has been broken for a while now. *I can provide Inspection documents, Photos and Videos. Advice to landlord: The apartments are in need of remediation.”

“Pros: Luxury building and great management Cons: Only con was too many college students. Advice to landlord: Reduce the number of rentals to international college students.”

“Pros: Amazing staff. Mail room is super quick and efficient. Clean and beautiful amenities. Large rooftop and never any issues with not having a place to sit. Security here is very good. They know everyone in the building and if they do not, they will stop you. Cons: Could be cheaper due to other luxury amenities buildings on Wall Street being cheaper/ bigger spacing. Very overpriced. Also did fully not get our deposit back due to a “cleaning fee” we were not aware of. Advice to landlord: Lower pricing would have been ideal and I would have stayed instead of moving across the street.”

“Currently living here. One of the worst "luxury" buildings in nyc. Unbelievable how many ------ people are allowed to live in here. Being easily allowed to room with the person who actually owns the lease w/o extensive requirements. Basically they all are living in a studio with 3-4 flex rooms. So security wise, it's not good. A lot of college students so weekends are chaotic. Also, there are a lot of air bnb going on, idk if it's legal. People always come in and out with their suit cases. Maintenance is super slow too. The hallways are so dirty. The staffs are all unprofessional and they target who to pick on. The front of the building is never cleaned. Even the lobby and the elevators. The rooftop is always packed by students and mid 30's people who cant let go of their teenager years. The lounge is so filthy. Also, they advertise this as a smoke free building but they let people get away with smoking inside their apartments!! Cant even sit on the chairs without being disgusted. This is not a "luxury" building. Save your money and take yourself somewhere else!”

“Pros: Units are spacious. Good sunlight. High ceilings. Subway stop is close by. Washer Dryer in our unit. Cons: Not a safe building. They let anyone in. Full of Airbnbs. Security is nonexistent. Lack of covid preventative and sanitation measures, does not feel safe. No sanitizer stations in high touch areas/lobby/lounge. No signs in lobby. Occasional crowding on elevators due to lack of policies. Only building Ive seen in NYC that is ignoring basic preventative measures. Rooftop is always littered with beer bottles. Since there are so many Airbnb parties the roof is always a mess. Mold in AC. I was told to live with it. Windows are drafty. Causes massive puddles from condensation which is creating mold. Our unit doesn’t have an oven. Advice to landlord: Have doorman that actually do their job to ensure the building is safe. Install a key fab system. Screen and ID people coming in. Stop Airbnb rentals. Follow NYC policies for precautionary measures to prevent spread of covid-19.”

“I lived in the building for four years and it certainly has the best staff of concierges and handyman. They are all very friendly and helpful. However, the building management is terrible. They lured me into renewing the lease for another two years with the false pretense that they would make repairs to the apartment (including panting the walls) and it never materialized. By the time I questioned the repairs, the building manager had left the company and nothing was done to the apartment, which quickly continued to deteriorate. The walls are thin and you can hear the people in neighboring apartments having sex or fighting - Not ideal for family. The rent is extremely overpriced for what the building has to offer. There is only four elevators that are always jammed packed and unless you want to wait 15min for an elevator during rush hours you will have to take the service elevator with all the garbage in it. There is obviously Airbnb happening in the building illegally because people check in with luggage every day. Not a safe community if you have strangers using the common areas (gym and lounge). The hallways are extremely dirty and It feels like a college dorm. If you are about to sign a lease i would highly recommend that you reconsider it and look at other building in the area. This is not a luxury building!”

“Pros: Free breakfast on the rooftop Monday to Friday, concierge, dog friendly Cons: My unit was a little dark Advice to landlord: Furniture in furnished apartments could be nicer”

“The quality of 95 Wall's apartments and service from management to maintenance (& everything in between) are best in class. It is an extremely quiet community with access to 3 train lines within 2 blocks. I'm very happy living at 95 Wall!”

“I've always had excellent relationships with my apartment management teams but unfortunately, this building is not one of them. Management team is nice but slow to respond. I think the real problem is the service team and the handymen. When I moved in, I found out that my door didn't lock, stove top not working, cabinet broken, window doesn't open and washer broken. This week, the sink pipe was disconnected and my floor was flooded from within. When the service person came up to take a look at it, he took pictures saying that my plastic blender (super light!!) touched the pipe hence the disconnection. Personally, I expect the sink pipe to be tightly connected. Also, another handyman told me that he would install my shower head if I pay him $40. He installed it and when I took a shower, it came out. I told him that I want it removed and replaced to the way it was (I didn't feel safe), he explicitly told me that "YOU'RE WASTING MY TIME and YOU DON'T UNDERSTAND ANYTHING". I honestly wanted to say something but frankly felt threatend to do so. If you're single female, I really don't recommend you living here. Oh, the other handy man keeps hugging you and tell you that he's the man of the house and everyone has to listen to him.”

“I've been a resident for a few weeks now and I must disagree with most of the negative reviews I've seen here. People give negative reviews to the building and complain that they need to take a cab to go places? What does that have to do with the building itself? And I would disagree even with that since all major subway stations are right there. Staff and amenities are incredible. A little pricey, of course, but we are talking about living in Wall St. so it is expected. The entire online system for payments and maintenance makes my life SO much easier that I can even tell you. I'm glad I decided to live here. No complaints so far!”

“I lived at 95 wall for a couple of years and only moved out because I was relocated for work.. I had a great time living there ... Yes the rents go up but that's to be expected unless you rent from a private landlord... The staff is great and always helpful ... Can't say enough about the maintenance team .. And I loved all the online conveniences the building offers... Definitely the most for your money in Fidi.”

“2015 REVIEW: pros and cons (hope this is helpful, yours truly,Alexis). PROS: 1. staff do their jobs 2. cool modern lounge 3. fancy shmancy lobby (looks a bit like modern russian design because of all the red & gold). 4. nice small studio gym 5. close to many trains 6. 24 hour Duane Reade & a Starbucks around the corner 7. clean building 8. nice chandeliers in every kitchen 9. breakfast in the lounge on weekdays 10. if you need a 420+dealer just ask ANY neighbor. 11. washer & dryer in every apt (good enough for basics). 12. young atmosphere (definitely not a place for children, or anyone over 50...see cons below) CONS: 1. HIGH YEARLY RENT INCREASE they raise the rent every year an average of 7-14%, basically non-negotiable. the higher end during the spring and summer. 2. ELECTRICITY BILL HIGH the electricity bill for some reason is 30% more then any other building i lived in the city. you do not pay con-ed directly here. it's electricity in bulk. so yes you pay for the lights in the lobby, gym, lounge and hallways as well. plus there's a hidden fee in there somewhere too. 3.WINDOWS LEAK the windows leak in cold and hot air in EVERY apt. again, expect a high electricity bill. 4. COLLEGE DORM FEELING at least 50 apts if not more, are rented out to college students (3-5 students per apt). most have bunkbeds. yes it's ridiculous, but half the building is that way if not more. management is well aware. wall dividers can be put up in every unit for a fee of $1000. tons of students, colleges lease out units and collect payment directly from the students. also models living in the building, mostly guys, no one close to being hot, so don't get excited. they actually live 6-8 models in a studio in bunkbeds too. poor models :( 5. HIGH OCCUPANCY the occupancy per apt is definitely a housing violation, 2-4 roomates in a studio, probably more in the bigger apts. 6. NO FULL REGULAR OVENS there are no full ovens that i know of in any apt, only microwave size ovens. forget about cooking for more then one person at a time. 7. SMOKE & 420 every floor has smokers, you can smell it, walls are VERY thin. like most nyc buildings, drug dealers are in and out of this building, they should just open a store here haha. 8. SLOW ELEVATORS elevators are really slow, because of the high over-occupancy in the building. especially morning hours. 9. GYM CROWDED the studio gym is really crowded after 5pm. about 7 tred-mills for the 100 college gals living here haha. 10. NO NIGHTLIFE no night life or any nice restaurants in the area. ok, maybe 2 or 3 decent old bars. 11. EXPENSIVE GROCERIES grocery around the area is VERY expensive...hey, it's manhattan. 12. EXPENSIVE LAUNDRY SERVICE laundry services in the building valet are are very high, to be expected. 13. CROWDED LOUNGE lounge over flooded with students, duh..bec they're overcrowded in their apts. 14. COMPLAINTS & VIOLATIONS the NYPD should open an office in this building with the number of noise complaints, drug issues, fights, and other "legal issues"...whatever you would expect on a college campus. i'm a lawyer so i can make a living here. 15. TRANSPORTATION yes there are trains here, but at night you need to take a taxi everywhere. so living in downtown is not ideal. taxis are going to cost you. This area is full of tourists too bec of south st seaport and the stock exchange. 16. DARK APARTMENTS unless you live on one of the high floors facing Water Street then your lights will be on ALL the time. The building is surrounded by tall buildings really close so obviously you have little light and thus more money to spend on electricity. Also, apts facing Water St are higher rent. When they show you the apts notice all the lights are on! 17. PET FEE pet fee is $500 18. ADDITIONAL FEES - around an additional $100+ a month. Registration fee, water, gas, home renters insurance, and other fees that pop up. Late rent fee is high, shocker. 19. IN-HOME WASHER & DRYER take up a lot of water and take forever to dry your clothes. literally hours, and are very small. 20. HOT WATER SHUT DOWN & SLOW Just this year there were approximately 3-4 hot water shutdowns. In the mornings shower water takes time to heat up. maybe because everyone is showering at the same time. Still for the high rent, this shouldn't happen. 21. Yearly Amenity Fee: $350 Average small 500 sqft studio is $3000 a month before electricity, water, gas, cable, phone, internet, and other small "hidden fees" (you can easily add $500 to that).”

“My lease is ending and I decided to check out other buildings in the neighborhood. I have a friend who's one of the owners of this building and currently has an apartment here and also have another friend who lived in this building for 2 years and moved out 5 months ago. They have sins on the building and in front to stop in and see the availabilities in the leasing office. I walked through the lobby and was stopped by the "concierge" at the front desk. He asked me to wait while he dealt with a food delivery, asked me for my name and where I was going. I told him I wanted to see one bedrooms and had a friend who used to live there and also knew one of the owners who lives in the building. He asked who my friends were, I told him my friends names and apartment numbers. He told me my friend moved out over a year ago. I said no, my friend moved out 5 months ago but what did it matter? I have another friend who lives here and I want to see apartments. He looked at me and said - "take a hike" Really?! I asked for his name and he looked down and just said "please leave!" And pointed to the door. I walked out very angry and started looking at another building down the block. Afterwards, I called the leasing office and spoke to AJ who was very friendly. I told her I was looking for a one bed, one bath, and looking to spend under $4500. She told me she had one available for $3750. After scheduling the viewing, I told her about what had happened 30 minutes prior and she was in shock. Afterwards, I was walking back to the building and saw a porter at the back door helping some people roll a cart with groceries in. I walked in and asked him what the concierges name was. The porter asked me to close the door first. I told him that the people he just helped were still bringing groceries into the building and had their car parked in front of the door. He asked me to close it anyway so I closed it and continued to ask him the name of the person at the front desk. Before I knew it, the front desk ran to the back where I was talking to the porter and pushed me towards the front desk threatening to call the cops. As he called the cops, I asked him for his name and he refused to give it to me. (He was a very tall Russian guy, maybe 6'5 with short hair) I then called AJ in leasing who came downstairs to settle the problem. He then tried to weasel out of it by telling AJ that I was claiming to have keys and lived in the building but he didn't recognize me so wanted me to leave. I asked the concierge again what his name was because I also happen to know one of the owners of the building on a personal level. When he heard it, he looked down and walked away into the package room behind the front desk until AJ gave me a floor plan for the listing we spoke about and told me she would have the director reach out to me and that they would take care of the situation that occurred; and then I left. When I left, I saw her arguing with the concierge. It's a shame how they want to treat prospective tenants and friends of current tenants/owners. I highly doubt I would move into this building after what I saw and how I was treated or if I were to move in, I would make that concierges life a living hell. I'm definitely going to have a lot to say to the director and also to my friend who's a part owner of the building in order to make sure that the front desk staff member is dealt with properly.”

“I've only lived here three weeks, but they have certainly not been pleasurable. The only saving grace is that the staff is very friendly. They're just wildly incompetent. Take, for example, move-in day. My boyfriend arrives with the movers who have our stuff at the front door, naturally as that's the only entrance we know of. The lady at the desk rudely tells him that they have to go in the back door and that he should know this already because it is "standard Manhattan practice". Having lived in Manhattan for years, I can tell you that it most certainly is NOT "standard Manhattan practice". Even in 'luxury' buildings, the standard practice is to reserve an elevator for move-in. That's the reason we called a couple days before to ask to reserve an elevator. When we called, instead of informing us that we must go in the back service entrance, the front desk person merely said that they do not take elevator reservations and hung up. So, after this awful encounter, my boyfriend travels to the service entrance only to find that there is someone else moving in and that he has "reserved the elevator". Needless to say, it was a nightmare. When we signed the lease, there were no building rules given to us. There were no pet rules. There were no package rules. There were no lounge or fitness center hours. There was no information about maintenance requests. There was no information about a painting policy. There was no information about concierge services. There wasn't even any information about signing up to pay rent online. Having all this in mind, let me give you another example. A few days after move-in, I got a VERY heavy package (about 80lbs) delivered. It was only about one square foot in size, but it was very tall. Obviously, I had an enormous amount of trouble moving it and, with much difficulty, took it to the first elevator I could get into. Now, keep in mind, this package only takes up one square foot of space because it was on its end. Later that day, I get an email that's a "reminder" that packages should be taken to the freight elevator because they can cause delays. Please explain to me how I was supposed to know that. Or how I was supposed to get the package to the freight elevator. If you would like to consider yourself a "luxury" building, you should drop off packages at the tenants door, especially if they're that heavy. Every other building I've lived in in the city has done this. Then the other night, I was in the lounge at 12:02, literally walking out the door when a man comes in and very rudely squawks at me that "the lounge is closed". Not only are the hours not posted anywhere, but I was clearly in the process of leaving. If you want the lounge to be closed, the lounge should have definitive hours. I don't appreciate being reprimanded for rules that don't exist. I've had to make two maintenance requests since I've been here and both have ended in disaster. The first time was because the light outside my apartment was burned out. The day I made the request, he fixed the light. Great, I thought. Except at exactly 9:01am the next morning while I'm still asleep, the same maintenance guy comes barging in my apartment, flipping lights on and off. I asked him what he was doing and he said he's looking for the light that's out. I told him that light's already fixed and it's outside my apartment. He quickly left. The second time was because the gasket on my bathtub drain was broken. I didn't want a repeat of what happened last time, so I marked "By Appointment Only" for the 1-5pm time slot. But of course, at 9:04am, in comes a maintenance worker. Thank god we have walls because if this had been a studio and he barged in while I was asleep, all hell would have broken loose. I'm not sure what else to do to stop being woken up four hours after I go to sleep. I don't go to work until 4pm and I work all night. I can't afford to be woken up at 9am every time something goes wrong. One of the lights in my bathroom burnt out today, so we'll see how that goes, I guess. Overall, I am highly disappointment for the poor service for the large amount of money I'm paying. There are plenty of other apartments around 95 Wall. Don't make the same mistake I did, look somewhere else.”

“A real rape- off. Stay away from this place because they will try to squeeze money from you even before you live there. My review reflects my poor experience with the rental office. I filled up an online application after I saw an apartment that was very small and expensive but I had to move and get in on July 1st and this was the only available apartment in the building. Talking to the rental agent at the building I got a very positive impression. The agent was very sweet and polite and promised to approve my application within few hours. Filling up the online application (don't do my mistake) on June 30th, I was charged for 2 types of payments. $125 as an application fee and $600 an online deposit which will be credited toward the rent. I called the rental office and the agent explained to me that if I apply at the office, then I won't have to pay the $600 but since its online, there is a deposit but I do not have to worry its refundable and in the worst case, if I do not sign a lease I will get refunded. It's sounded OK and logical and anyhow, I could not get to their downtown office that day. I did not hear anything from them within few hours or a day and could not get any answer regarding my approval. On Monday, July 1st, after I had already found another apartment to move into that day, I received a message that I got approved and should come in and sign the lease and move in the same day. I let the rental office know, that It's too late and I am not taking the apartment. The rental agent who was so nice in the beginning raised her voice and threatened me that I wont receive back the $725 that I paid which included $600 "refundable" deposit as she claimed before. Her attitude was totally different and turned to be very aggressive. It did not help that I reminded her that she presented different policy in the beginning and that a deposit is not a fee and should be refunded if a deal does not go through for any reason. More than that, on their site nothing mentioned that in a case of application cancellation there was a $725 penalty. Few minutes later, my account on their website was closed down, the apartment was back on the market and soon got rented. There is noting that even shows my transaction with this company. They had never returned my deposit. This is not a honest practice and its clear that charging $725 without any warning is a trap and consider as taking something without providing anything in return. To get my money back I will have to sue them which I definitely will that. BE CAREFUL! They are not honest!”

“If I could give negative stars, I would. I have lived in several buildings downtown and this has been by far the worst experience I've had. I would seriously not recommend this building. Don't be fooled by the opulent lobby, this development company, UDR, has tried to run before it even crawled. Most basic necessities in this building are non existent. First of all, it can take up to a half hour for the water to turn hot in the mornings, and sometimes through out the day. Second, the elevators are consistently slow, and breaking. Third, the windows in the building are leaky and faulty. Not only do the windows leak air (heavy drafts, which make apartments cold in the winter and hard to cool in the summer), they also leak rain. When it rains heavily, water will seep through the caulking on our windows, and damage any goods that we have on the window sills/floor. When it is windy, the windows will blow open, exposing our entire apartment to the rain in the storm. And if we're not home during a storm, it is highly likely we're be exposed for the duration. On top of that, the management of packages is abominable. They have lost upwards of 5 of my apartment's packages and laundry service items, some lost permanently. The woman who runs the package room, June, is rude and has an inability to problems-solve (ie think in outside of the box to ensure that her most basic responsibility, getting people their packages, is achieved). June also has a communication gap- with a thick foreign accent, but rather than trying to understand what people are saying she is more likely to hang up on them. I've never experienced worse client service. While I've notified the building management of this, they don't do anything to rectify it (or at a min ensure their building's occupants have access to their property). The "luxury" they do provide is suspect at best, the doormen rarely do an effective job screening visitors, the machines in the gym are consistently broken, and any handyman service is frequently backlogged. Additionally, the management of the building is terrible.. Specifically Tara. She can't solve a problem to save her life. She has no oversight over her staff (clearly, given the misgivings of June and the utter failure of the doormen to do their job). She also is totally unwilling to see the side of the tenant, her client, and is totally unable to empathize. Why she hasn't been fired is a mystery to me because she's clearly a failure. In my opinion the window situation is supremely intolerable. They visited my apartment several times, moved things around, left things dirty, and were unable to solve the problem. This seems like something the management should reimburse for, or permit lease termination, but no. They're so far from client oriented, they couldn't careless about their tenants, and given the supply of people needing housing in Manhattan, they are not afraid to lose you-- which results in your loss. They will also scam you. They make you use their online portal to pay rent (you can pay check but they highly discourage this) and if the system is down-- its on you (which it has been for me for the last 3 mos). If you raise it to them, they'll conveniently not respond until its past due time, and not even entertain that their system is the root of the cause. You'll be hit with a $250 late fee- and again because all they care about is ringing a profit out of you, good luck fighting for Justice. If you refused to pay, you'll fee will just continue increasing. The only thing I can comment management has successfully done is prevent pests-- I have not seen any bugs or rats in the department, but that is the bar I hold for them now. Don't be fooled by the jazzy entrance and sophisticated looking shell-- this place is nothing more than a mill for renters in manhattan, and all they'll do for you is take your money.”

“Management (UDR) is incompetent, sleazy and unorganized. They repeatedly fail to understand the concept of "client-centricity" or good client relations. This place is run like a hotel, not like a place where people live. You're better off around the corner at 2 Gold Street or anywhere else on Wall Street where the views are stunning, management is better, prices are better and the ambiance isn't one of a gloomy vampire cave. PERSONAL EXPERIENCE: I lived at 95 Wall for 2 years including the Sandy evacuation, and cannot begin to count the number of problems, lack of solutions and headaches experienced during that 2 year time. The joy that filled my entire body when I handed my keys over and I knew that I would never have to go back was grandiose. I felt like a new person. 1. The apartments at 95 wall were built cheaply and poorly so everything breaks often... AC, Shower, dryer/washer, cabinets (yes, the cabinet below the sink in the bathroom literally FELL OUT of the wall, TWICE, once onto my friend's foot) ..among other things. If you need something fixed, you better get your gloves out. Over 2 years, I had to call management on average 4X per issue in order to have actual results. Everything was "fixed" poorly. If you call yourself a luxury building, and you charge ridiculous prices for your amenities, at least let us have a working shower. 2. "Dwell 95" is only concerned with one thing, your money. Not you, not your experience/comfort, the amount of money they can suck out of you, and the amount of money they can save by providing you with cheaply made appliances and awful repair service. Let me elaborate on the above.. When I was unexpectedly hospitalized during my move-out date (8/1), and physically unable to move out (I was strapped to an I.V.), the management gracefully let my belongings stay in the unoccupied space (key: no one was moving in) at the low prorated month to month rent rate of $3450/month aka $112 per day (at least show some sympathy and charge me my normal rent - $3050 - for a light-less Studio, nonetheless) ... This is after 2 years of paying my rent on time and being a good tenant. They weren't losing any money and I wasn't living there, I just happened to get really sick on Saturday 7/27 and spent the week in the hospital. I had no choice but to wait until the weekend so that my parents could be off work, drive up from Pennsylvania and pack my things for the movers to come. So, from Thursday 8/1-Sunday 8/4, while un-rented, I was granted permission to have my things in the apt for a $450 gain for UDR. Best of all, and this made me literally LOL, on our final statement the "Move-out Reason" was stated as: "Lifestyle Change." Hmm... I don't recall filling out any type of survey or questionnaire. Lifestyle change? You know what, my lifestyle has changed now that I live in an apartment with a management company that is kind, responsive and trustworthy. Having a place where you feel home/happy in NYC is crucial. In my opinion, you won't find it here.”

“This building will scan you into paying any fee possible. DO NOT LIVE HERE THEY TALE ADVANTAGE OF EVERY PERSON WITH HIDDEN FEES AND WHEN YOU TRY TO FIGHT IT THEY DO NOT RESPOND.”

“I lived at 95 Wall Street years ago when it was first opened and being managed by Prudential. It was OK at first but then it started going downhill very fast - the free breakfast that they offered every morning was cut down drastically to frozen orange juice, cereal, and yogurt. With the amount of money everyone was paying compared to what was offered in the neighborhood, they couldn't even keep the croissants and muffins? When I first moved in, the central air wasn't working. The maintenance came to take a look at it and found it was clogged up with mud and mold. They fixed it right away but it bothered me that no one checked it before I moved in. Maintenance would randomly come into my apartment whether I was home or not to work on something without my knowledge. There was one day I was sitting at my desk working and the door opened with two workers saying they needed to replace the molding in the bathroom and add extra shelves to the medicine cabinet. The leasing managers changed 3 times within 1 year of me living there and no one ever gave notice so I was always calling looking for someone and being transferred to voicemail for someone who didn't work there anymore. The same couple of songs play nonstop in the lobby, elevator, gym, and lounge so it becomes a major headache. Many times I was stopped in the lobby by the front desk to ask where I was going even though they've seen me entering/leaving the building every day several times a day. For some reason they got rid of the doorman position but sometimes have two people working behind the desk. Overall, the building is pretty nice. The gym is small but adequate. The rooftop is probably the best in the neighborhood. I don't like having to go downstairs to a tiny room to pick up my packages, the people working there always gave dirty looks and snobby attitudes for some reason. I do and I don't like the building. I've thought about moving back because I like the building but the staff and the price compared to the rest of the neighborhood discourages me from moving back in.”

“This building is not safe. The maintenance men enter apartments without notice, and the management is very unprofessional. The leasing agents scam the tents. Management broke into my apartment when I complained, and harassed me to a point that I moved out.”