WEST PIERRE ASSOCIATES, LLC · avg 4.3 ★★★★★ · New York City
“Pros: Responsive, well managed and friendly Cons: Had bedbug infestation in two units in the past year. I worry about it spreading or reinfesting. Advice to landlord: None”
— 253 WEST 72 STREET · Manhattan“Pros: The doormen are wonderful, and management is very responsive. The apartment was clean and neighbors were generally friendly and quiet. No broker fee. Cons: Have to pay for amenities like the gym. You can still hear street noise even on higher floors. Saw roaches a few times on the stairs and in the laundry room.”
— 253 WEST 72 STREET · Manhattan“Pros: The apartment is spacious and has good closet space. The doormen are very sweet and the handyman are very helpful Cons: Small kitchen and we did find the occasional roach and we were on the 21st floor but the building has an exterminator come every Thursday”
— 253 WEST 72 STREET · Manhattan“Pros: Right by the train, groceries, parks. Management is great and on top of things Cons: Not high on amenities but great staff”
“Pros: I loved the building and staff. All friendly and nice. Heat is good too, all winter I spent in shorts in apartment. Occasionally needed to open windows to balance heat but rather have that than no heat. Elevators always functioning. Out of the year, I only needed to wait for the laundry room twice. Management is good giving the heads up when water/pipe maintenance is occurring. Cons: Would continue living here if the price increase for renewal wasn’t ridiculous for small studio. Received nonnegotiable email, wish they were more open to tenants. Summer did bring small roach problem for about 6 weeks, pest control handled it.”
— 253 WEST 72 STREET · Manhattan“Unit 912 Pros: Love that you can let me into the building with a simple phone call from the doormen - super seamless. There are 3 elevators which run very well. There is a designated trash area on each floor which is nice and boxes will also be removed and broken down for you. Laundry in the basement works well. Building staff is very nice. Cons: Although the building staff is nice, they are not always the most attentive with people entering the building (this could be a pro or con). The units are huge, but not super updated and the price feels a bit steep as a result.”
— 253 WEST 72 STREET · Manhattan“Pros: Bright , large apartments Attentive staff Cons: Sushi restaurant next door”
— 253 WEST 72 STREET · Manhattan“Pros: Location. Very convenient and nice neighborhood Cons: Old building. Not a lot of amenities Advice to landlord: Should work to open the rooftop.”
— 253 WEST 72 STREET · Manhattan“Pros: Wonderful staff, quick responses, clean building Cons: Outside street noise”
— 253 WEST 72 STREET · Manhattan“Pros: People who live in building are nice Cons: Management is not nice and difficult Heat bad Management dismissive With Covid - they full stopped delivery and have to lug everything from lobby including food They try to do better but completely miss mark Advice to landlord: Be nice to tenants Allow deliveries to apartments dear lord Heat is always good and not upon tenant request”
— 253 WEST 72 STREET · Manhattan