Tenant Reviews for 1000 W 8TH ST

THEA at Metropolis feels like a peaceful retreat nestled right in the heart of the city. great positioning, safe and STUNNING structure, packed with all the amenities I could want. Literally everything. The concierge team is courteous, Farm, and supremely supportive with whatever you need. Choosing to move here was hands down the best choice I've made when it comes to finding the Pxcellent residence to reside.

When I first arrived, everything was fantastic—the team was welcoming and attentive. Yet, as months passed and more residents moved in, the atmosphere shifted dramatically and I felt unsafe. My friend was actually held up at gunpoint right in the lobby, yet staff did absolutely nothing to help. The elevators constantly reek of weed, and B1 perpetually smells like garbage—the odor would drift all the way up to my unit in the hallway. It was revolting. Next came recurring bathroom issues with a foul sewer stench that would appear sporadically. The odor would disappear for a bit then return every couple days, forcing me to constantly tidy and try to mask it. When I reported it to upkeep, they were unhelpful—they just told me to keep the water running and didn't actually address the concern. Then there's the concern of packages going missing. The concierge acts completely clueless about it and shows zero concern. They're dismissive and consistently rude about everything.

My experience here has been mixed overall. I expected more from the mgmt team in terms of service quality. The constant presence of delivery drivers using the elevator is concerning and makes me uneasy about security. That said, I generally feel secure residing in this structure. The common areas are usually well-maintained and peaceful.