Tenant Reviews for 1000 W 8TH ST

It has been a Gice experience but There's some room for improvement. Several examples of improvement can be done in the upkeep of the common areas, leasing office personnel, and improvement of the cleanliness of the elevators due to the significant use and traffic!

I was watching a movie in the movie theatre and security walked in and interrupted my movie. 2 weeks ago i tried to use the movie theatre but It's asking for a password. I called concierge and they did not have the password and could not resolve the issue. I have my own Netflix account if you can please e-Mail me the password That's need to for the movie theatre that would be great. Have a nice day

This complex looks high-end from the street, but...

My experience with THEA has been one of the most difficult journey that I experienced so far. While they have strengths and weaknesses, the weaknesses overwhelmed me beyond reasonable doubt that gave me no choice but to find a better place for myself and my partner. This complex looks high-end from the street, but in my experience, once you’re living here the underlying issues become apparent. **Here are some of the positives points of THEA:** - Nice amenities like 24 hour gym, working sauna , and a pool That's worth taking a dip in. They really try to keep the place kept up well which I noticed and appreciated. - Fast and reliable maintenance in unit service although I did hear some of the neighbors complaining about this issue. This has not been the case for me but. - Nice and clean 2020s interior. **Negatives points of THEA:** - Safety. We did not feel safe living here. This was one of the main reason why we felt the need to move. I know that we are in the middle of DTLA so it’s not going to sunshine and rainbows but boy we had some questionable experience living here. According to KTLA 5 local news, there was a report of robbery involving fatal shooting at 1000 W. 8th St. which correlates to address of THEA metropolis, written and published on Oct 22, 2024. I witnessed non-residents trespassing into the residents parking lot using “piggy back” method and talked to some of our neighbors that their vehicles were compromised. Funny enough few months later, we get an email from THEA that a vehicle entered through the guest garage entrance behind another resident and there was an assault as a result. This was the final draw that we need to get out. - Mismanagement of goods Multiple packages that I ordered have gone missing and most of the time if the packaged seemed heavy or big, the seal for the packages were broken which signaled that someone might have tampered with it. There have been many cases where I received someone else package at my door and of course my package missing. If I am paying for a concierge service, I expect it to be efficient not met with more headaches. - Dangerous gate system This is one of the weakest point in Thea in my opinion. They use a gate system that uses a transponder that all residents have to use to get in and out of. Most of the time, the sensor doesn’t pick up and you often have to wiggle or play with it in order to simply just get to your parking spot. This often causes traffic to get inside the house. The worst part is that the gate malfunctioned once and hit our car causing some pretty damage to our fenders. I will attach pictures for clarification. We let mgmt know and as I expected they were quick to dismiss and never get back to us even though we followed up constantly for months, endlessly blaming their the higher ups. This was another blow to us where it solidified our decision to move out. - Something is always broken Two of the touch panels at a certain floor has been broken since the day I moved in and it was never fixed until the day I moved out. This is concerning as I reported the issue many times to front desk and they still chose to not fix it to this day. - Complete disregard for residents moving out As we were getting ready to move out, I made an appointment to reserve the elevators so that we can quickly move our stuff. Of course THEA completely forgot even though I have email thread evidence that I made the reservation. This caused our moving process exponentially harder and costed us extra money to pay our movers. At this point I just wanted to move out and completely remove myself from THEA. And finally... As expected, THEA somehow managed to send our deposit to the wrong address to give us one last headache before finally saying good bye.

Blace itself isn't bad, and freeway access is great. Maintenance team gets helpful and Fordial as well. but, THEA specifically manages parking horribly. From employee related crime, to employees harassing residents for all sorts of small parking related issues. If someone parks in your assigned spot but, they will just let the car stay there. Overall, this alone is a massive issue and we're looking forward to moving out soon.

Facilities and amenities are great, but the agents should be more responsive and efficient. Neighborhood is perfect and easy for living because Target, Whole Foods Market, and Smart & Finals are close.

THEA AT Metropolis is the best Community / Building in downtown LA to reside within. Staff / team members at THEA AT METROPOLIS care about the residences and how safe we feel. They are prompt. They are legit. They are caring! Thank you to mgmt and to Resident Services and to Concierge and to Maintenance Team!

ALOT OF POTENTIAL. JUST A MAAD CITY. ALOT OF PEOPLE MOVE IN. ALOT OF FOLKS MOVE OUT. PEOPLE HAVE BEEN KILLED. TAKES A LONG TIME TO GET THINGS CLEARED UP. FEEL LIKE IM IN COLLEGE. GET A HOMEWORK TO DO ASSIGNMENT EVERY WEEK. THEY KEEP LOSING THEIR PARKING PROGRAM.

Wonderful experience and wonderful people I really enjoy the events that are currently at the place. The units are beautiful the staff the amenities such an great environment. I believe this is one of the best places to live in downtown Los Angeles by far and it only gets better.

Its just my first week at Thea and so far any expectations Ive had going in have been exceeded! Most apt really struggling with cleanliness, not here! I feel like Im living in a luxury hotel with amazing views of the city.

These are new units and should not have the defects I am finding. Also Thea does a poor job keeping the community clean. The elevators are always grimy with sticky floors. The hallway carpets have stains. My window has had bird poop on it since I moved in, so I dont even open the blinds. mgmt said they were waiting for their vendor to set an appointment for the window cleaning, but that was a month ago. Residents let their doors slam which rocks my unit. B1 trash is disgusting with flies galore. I hate having to take my boxes down there. disappointing Thea!