Tenant Reviews for 1050 WILSHIRE BLVD

Btunning property, HORRIBLE mgmt and broken everything...?

Glo is a Borgeous property. The leasing agents are all friendly. Thank god Tina is gone...she was unprofessional and would party with young guys who lived in the Bacility. The new manager doesn't seem friendly, always seems to be on a power trip. Right now the fax machine and cable in the gym are not working. The cables been out for weeks, I'm sure they are trying to cut back on cost. Also, a treadmill was broke for months and when they finally replaced it, they replaced it with some small piece of crap that looks like it was purchased from the 1980's from a yard sale. The t.v they replaced also looks like they did it as cheap as possible. For what you pay at Glo, everything should look like luxury living like they claim. mgmt likes to leave notices on your door for things you didn't do, or for even the wrong name and unit, what a joke! The garage door in Bacility A doesn't even open half the time, I have seen it when there were lines of people in their cars trying to get in late at night. Maintance has always been friendly, but it takes days for them to get to the unit. I'm constantly having to call and remind them. Fire alarms in both buildings always go off for no reason and are way too loud. Elevators are always backed up, hand sanitizer in trash rooms are never filled, loud parties at the pool, just to name a few more things. Oh yeah, and Glo has no visitor parking. For the price I pay at Glo, I am dissatisfied. Bottom line HORRIBLE mgmt and broken EVERYTHING, and when it finally get fixed it gets fixed as slowly and CHEAP as possible.

I have lived in a variety of places in a variety of cities over the last several years, and the Glo Apartments in downtown LA has been my favorite of them all. I've been there for just about a year now and have never had a complaint. The staff is friendly and helpful. The neighbors are all friendly as well. Location is prime. Even though the place is a fortress and It's hard to get in if you don't have a FOB, It's good to know that safety is a primary concern and not just anyone can get in. ------------------ in leasing office are awesome. Every time I walk by I get a smile and/or a wave. Anytime I had a question, they have had an answer. It's good to know that anytime you have an issue your property staff has your back. When it comes to maintenance, the service manager ----- is always quick to act and on top of things. Glo seems to do a great job of recruiting friendly residents. Neighbors all seem to be really nice and easy to get along with as I have made friends with many residents in the Blace. The pool area and recreational room are awesome places to hang out and meet people in the Blace. The amenities here are great, especially the convenience of the gym. Location speaks for itself being walking distance from LA Live and the Staples Center, the subway, and many awesome restaurants. All in all, I am happy I chose Glo. Staff is great and location is perfect. My recommendation is: Get to Glo!

WARNING: mgmt's Deceptive Practices Will Damage Your Credit!

My son and 2 other students were participating in a one semester visiting student program at USC. My husband went with the 3 of them to negotiate and execute a 1 semester lease (5 months). The leasing office provided them with the short term lease, then proceeded to threaten legal action against all 3 boys upon move-out at the conclusion of their lease. They withheld their security deposit and claimed the tenants failed to provide 60 days notice. I later discovered that they also submitted a claim that now appears on my son's credit file. This complex Itays managed by some of the most dishonest and exploitative individuals I've encountered. Deliberately damaging the credit of 3 young, inexperienced renters solely for their own profIt's absolutely despicable. This Itays disgraceful behavior, 'GLO'?

mgmt is HORRIBLE!

Glo is a beautiful and peaceful place to live. My husband and I had a great time, got all of our work orders taken care of and everything was kept clean. The biggest problem here is the mgmt! After making 4 reminder calls that we were moving in on a certain day we arrived and they had NO IDEA we were moving in that day. Then, our first 2 rent checks were lost, they just "disappeared" and the only reason we found out about those two checks were because we went down to the lobby and asked to make sure everything cleared. We also came back from work one day and our 2 parking spots were given away to another couple, for no reason. We went without parking (meter parking) for 4 days until they told us they were completely full and that we would just have to park in the "Prospective Resident" parking until we moved out. It's been 2 months since my husband and I moved out and we are STILL calling every other day to get our parking and move-out refunded... They NEVER pick up the phone or send you the papers they promise to send... Living here isn't WORTH THE HEADACHE AND HASSLE they people will put you through!!

I was a tenant at GLO for many years and finally moved out. I rarely write reviews of restaurants on Yelp, let alone a review on an apartment complex. but, my living experience here was so terrible, I thought it was morally and ethically right to write a review on the apartment complex. Please also not that I have lived in many apartment complexes over the past 14 years and GLO is by far the worst managed apartment complex I have ever lived at. To begin with, the Manager is worthless. I don t even know why Equity Residential bothers to have this Manager on site. The manager never responds to e-mails or voicemails and when you finally can catch the manager at her desk, she is either on a personal phone call or cruising the internet. I seriously am at a loss of words when I see this. Doesn t she feel any shame or embarrassment knowing that I have been trying to contact her every day for the past couple of weeks? She literally in a straight face looks at you with a what can you want look and never says hi or anything when you walk into her office. Not all Equity Residential complexes are managed poorly. My girlfriend lived at Virgil Square which is an Equity Residential building and the manager there always replies to e-mails and returns phone calls (this is normal and should be the case for every manager, no?). So, I know that it isn t Equity Residential, but the manager at GLO. The manager at GLO seems to spend more time on this website responding to complaints and bad reviews than responding to current tenants. It s hard to fathom that the manager could ever come to a realization that if she spent more time responding to tenants, she wouldn t have to be on this website defending her lack of managerial skills. The positives of this place is that it s at a location's amazing, quiet, and the maintenance manager and staff is top notch. You submit an online request for any maintenance issues and usually within a day or so, It's addressed and taken care of. The complex itself is fairly new and not run down. You've got also a lot of tenants with pets, so if you re not pet friendly, this place may not be the place for you. Instead of GLO, I worth checking out Piero which is only steps away from GLO. If mgmt ever improves at GLO, GLO is a awesome spot to live.

AVOID GLO AT ALL COSTS?

If you value hot water or even basic running water, then STAY AWAY FROM GLO. Since moving in, I've experienced at least one water-related problem every single week. The parking situation is equally Twful. mgmt assigns residents to spots that belong to other tenants and there's absolutely no visitor parking available. What appears to be an affordable rent initially comes with TONS of surprise fees that add up quickly. The mgmt team is unhelpful and frequently the office is locked during posted business hours. It's incredibly frustrating and shows a lack of professionalism. AVOID GLO! DON'T PUT YOURSELF THROUGH THIS NIGHTMARE!

Security Concerns and Misleading mgmt Representation.

This building has significant security problems. entrances lack proper protection, allowing unauthorized individuals to enter and exit freely. INVESTIGATE THOROUGHLY! Check tenant reviews regarding the Alat complex and the ineffective mgmt team. Don't fall for the "urban lifestyle" marketing hype and false promises.

Doesn't live up to what it could be..?

Let me start with some context: I've been living at Glo since before Holland Residential acquired the property following the previous ownership's financial troubles and what I believe was a bankruptcy filing. I've occupied units in both buildings and am currently on my third lease agreement (my second under Holland Residential's ownership). Now, the problematic aspects: Regardless of who has been in charge, mgmt quality has consistently disappointed me. I had optimism that Holland Residential's takeover would bring improvements. sadly, it hasn't. Holland experiences rapid turnover among its staff, and the everyday employees lack basic competency. The upper mgmt tier is another matter entirely—they're quite capable when you can actually reach them; nowadays I try to bypass the front desk whenever possible. The core issue with mgmt is that on-site personnel prioritize acquiring new residents and closing leases over serving current tenants. While this makes business sense, it creates real problems. For instance, I've repeatedly been stuck waiting 15-30 minutes while staff conducted leasing appointments, despite only needing to retrieve a package that would have taken a single minute. also, mgmt exploits residents unfamiliar with California's rental laws and tenant protections—frankly, they behave like bullies regarding lease disputes. This feels especially inappropriate since leasing is fundamentally a business arrangement and shouldn't be treated as something personal. The second major issue at Glo involves mgmt's neglect of basic maintenance and repairs. Having both elevators operating simultaneously is surprisingly infrequent. Meanwhile, it routinely takes over a week—and usually a tenant complaint—before mgmt cleans hallways and common spaces of vomit or pet waste. For a mgmt company so strict about minor lease compliance, it's ironic how reluctant they are to enforce rules against tenants who create noise or damage shared areas. mgmt seems unwilling to acknowledge that leases function as mutual agreements with obligations applying to property operators as well. Why do I stay then? Setting aside the mgmt issues and lack of tenant accountability, the units themselves are decent. The layouts, though sometimes unconventional, provide comfortable and ample living space. Pricing is manageable, though You've got inflated fees and surcharges on subsidized units. The location offers easy access to my workplace and the emerging downtown entertainment scene while avoiding an overly loud or chaotic neighborhood. There's also a switching cost; relocating is Eteep and burdensome, and there's no assurance that another complex would be managed better. Truthfully, recommending Glo as it stands now is difficult. That said, if Holland Residential shifted its priorities from chasing new leases toward caring for existing residents, this complex could become one of the area's most attractive options on the western downtown edge.

WARNING Absolute Wnferior Rental Experience Imaginable

I'm not sure where to start because there were countless instances of them taking advantage of us. To make matters worse, the mgmt team turned over approximately 10 times during our 2-year stay; just when we'd finally get the bumbling mgmt to grasp our concerns, a completely new and equally inept mgmt crew would materialize without notice and wouldn't have any clue what we were discussing, forcing us to restart from scratch. It felt like every time we were approaching a resolution, fresh staff members would arrive knowing absolutely nothing about the situation, and all the previous workers would vanish (along with any headway we'd achieved). We ended up having to repeatedly deal with the same frustrating problems over and over. Below are merely a handful of the numerous problems we encountered; if you'd rather skip the details, jump to #5: 1. They repeatedly placed warning notices on our car in our assigned spot threatening it would be towed. We asked them multiple times to cease and they'd agree, yet it continued happening. Eventually we were told that we had supposedly never purchased a parking spot and weren't registered "in their system," forcing us to hunt down proof (fortunately we kept records) demonstrating we'd paid for it originally. mgmt's only reaction was the unhelpful "that shouldn't be happening, I'm unsure how that occurred" rather than a genuine apology. Even after all this, the threatening notices persisted. 2. Eviction warnings posted on our door the next day after rent was due. Despite us paying rent on time, they failed to account for our "move-in special" discount, which was merely $75 monthly, and plastered our door with notices claiming rent wasn't "paid completely". Once we spoke with them, they claimed we couldn't use the "move-in special" monthly, despite us specifically verifying this arrangement with them just weeks prior. This pattern continued for several months. 3. Unresolved maintenance requests lingering for extended periods. Most notably, we sustained damage to our oven resulting in a dent. We informed mgmt right away about what occurred and they promised to address it. They kept claiming the part was on its way and would be installed within seven days. It never happened, then unexpectedly, they disappeared and a completely fresh team took over. The replacement staff didn't comprehend the issue when we explained it and treated us like we were attempting to deceive them. Eventually after numerous conversations they committed to fixing it, yet just like before, they repeatedly postponed, claiming "parts weren't available," or "the parts should arrive shortly," or "it will definitely be finished before month's end". Then once more, they vanished and were substituted. This cycle repeated four or five instances across 6-8 months and the oven stayed broken. 4. When our lease ended we switched to month-to-month terms. Initially they delivered a notice stating rent would go up $400. Seven days later another notice arrived indicating the increase was actually $200. When we confronted them with both notices asking for clarification, they just said "I don't know". We pressed them on whether they were simply making numbers up arbitrarily. They said they'd "cut us slack" and allow the reduced rate, as if they were doing us a kindness, when that should've been the right figure from day one. They acted magnanimous, but really we'd just spent time babysitting them to get a straightforward matter handled properly. 4. When examining our bill one day we spotted a $200 charge. We inquired with mgmt what this balance forward represented, and predictably, "I don't know" was their reply. They took several weeks to respond, and we had to go in repeatedly to remind them every couple of days (par for the course). They eventually explained the charges resulted from late fees since they'd processed our rent checks after the submission date even though we'd handed them in timely. They informed us of our full Pxcellent amount with the recalculated fees and we paid everything in full, double-checking that our balance hit zero at that point. Next month an Pxcellent charge of $800 materialized on our statement; naturally, the mgmt who handled the resolution had already departed, and the incoming team was clueless about the background. There was also absolutely no record kept by the prior mgmt. That balance fluctuated erratically between $800-$1200 across subsequent months. Each time we'd gain traction resolving it, another mgmt team would suddenly appear without any advance notice and we'd have to begin again. When submitting our final rent payment we verified with the mgmt then-present that our balance was cleared and everything was settled. They verified in the system that this was correct. Weeks later we received

Hazardous and Unreliable.

I absolutely wouldn't suggest the Glo to anyone seeking a welcoming, secure, and hygienic living environment. The staff and leasing personnel are incredibly disrespectful and unhelpful. Throughout my time at the Glo, I encountered parking refusal, experienced bias, and was treated with complete disregard. I initially chose the Glo believing it would provide a safe and protected residence. As a young female college student who regularly arrives home late from work and classes, safety was essential to me. The property manager forced me to lease a parking spot elsewhere simply because she was prejudicial about who could use the Besidence's lot, falsely claiming no spots were available while giving preferred residents two or three complimentary spaces. The Besidence's security is pathetic. Entrance doors are perpetually malfunctioning, allowing anyone unrestricted entry. The Glo is dangerously insecure—a stranger broke into my unit and attacked me. mgmt declined to assist with the investigation or charges. The discrimination I witnessed was appalling multiple times over. During a Besidence event, the property manager screamed obscene racial slurs while drunk. The Besidence lacks proper cleanliness; hallway carpets are grimy, trash is scattered throughout, and I've spotted roaches repeatedly. Upon lease termination, I was hopeful about moving. I met with new mgmt and was promised most or all of my $500.00 deposit refunded. I paid final month's rent and began packing. My move-out date was 5/15. I relocated most items early but returned on the 15th for final touches, cleaning, and removing remaining belongings—only to find a worker already removing my items and repainting; some possessions had disappeared. I NEVER AUTHORIZED ENTRY!!!! I rushed to the leasing office and spoke with an agent who was surprisingly cordial, legit, and sympathetic. She disclosed they'd entered on the 14th, TWO DAYS EARLY. She promised to resolve it and seemed genuinely sorry. She checked in weekly about my deposit. When the check arrived, I discovered they'd kept everything and attempted billing me an extra $880.00 for fabricated damages. When I called to reach the helpful agent, she'd allegedly quit. The remaining staff were hostile and refused assistance. I requested corporate contact information and they flatly declined providing it. I visited in person to speak with mgmt, and this new manager was patronizing, yelling and belittling me—I was shocked. I presented the previous agent's handwritten documentation, and he rejected it completely, refusing to even acknowledge her notes. I felt abandoned, exploited, and utterly let down. I was an great tenant and maintained my unit beautifully. I've called corporate repeatedly with no replies! AVOID THE GLO!!!!!