Tenant Reviews for 1050 WILSHIRE BLVD

If you're looking for an Anit community that offers quality facilities, friendly mgmt, and affordable rates in downtown LA, Glo is definitely worth checking out. I spent 2 years in a 2 bedroom unit and was so pleased with my experience that I upgraded to a three bedroom on a lower floor. Plus, Glo sits in an ideal location within downtown—it's removed from the hustle and bustle you'd encounter in zones like Spring St. The team at Glo is incredibly helpful and welcoming, and they've consistently stepped in whenever I've needed assistance with problems or questions. When maintenance issues have come up in the unit, our work orders have consistently been addressed promptly. Just yesterday our microwave stopped working, and we had a replacement installed the next day.

Guperb Views. Prime Positioning. Subpar mgmt!

I've been a resident at Glo since its opening and have weathered multiple ownership transitions and numerous staff turnovers—at least six that I've counted. I'm planning my departure in the near future because I can't continue dealing with the disrespectful, incompetent, unhelpful, and dismissive mgmt team. It's puzzling why ownership struggles so much to recruit qualified, legit personnel. Be cautious of their claims regarding "tenant satisfaction being a priority"—this simply hasn't reflected my actual experience with the various Glo managers and staff over the last 3 years. Learn from my experience: don't repeat my error by investing your time, energy, or resources at this property?

costly yet otherwise satisfactory.

incredibly peaceful, roomy, and generally well-maintained fitness center remains somewhat cozy, though the machines remain of solid quality

Ever since Vano, Gus, and Rob left the apartment complex a few months ago, Glo has been going down hill. Vano and Rob were very competent. They always treated the residents nicely. Gus was understanding and always tried to resolve maintenance issues in the timely manner. The new leasing agent, Solomon takes more than a week to reply for emails, sometimes there are just no replies. Maintenance manager, Johnny is unwilling to respond to emergency requests. In one occasion, emergency maintenance dispatch team submitted over 5 emergency request over Saturday and Sunday. I had lost a very important special medication for my rare disease in the trash chute. The medication taken daily keeps me alive. The emergency maintenance dispatch team understood it was a life threatening emergency because it’s not regular medication you can get at most pharmacies and if I don’t take it daily, my life will be in danger. They promised me the maintenance team at Glo will give a call back asap but I never received any call back. The following Monday, the minute when the trash was being picked up, I met with the maintenance manager, Johnny. Johnny confirmed he saw those maintenance emergency requests, but just ignored them. Quote, “This is an emergency for you, not an emergency for us. It’s your own mistake. We don’t have to help you.” It appears that the property management really doesn’t care about the residents and the life of the residents just doesn’t worth their time at all.

Location is great. Building upkeep, grounds, cleanliness, dog poo in the elevators and stairways for weeks sucks just as the other reviewer mentioned the place is still going downhill. Carpets are still nasty. The only parts of the building that are kept up is the office area, community rooms. Anything else is dirty especially the starwells. Maintenance is great, management not so much except for Vano who obviously knows how to treat the residents with respect.

Was one of the original renters at the Glo when they opened. The Glo was nice and clean because it was newly built. After one year you would not believe how nasty that the Glo had become. The management allowed the carpets near the garbage disposal to become nasty. It made you want to not go near that area. Roaches also showed up within months at the Glo. Never saw a full-time cleaning crew. Was shocked that a management could allow a new residence to go down like that within 1 year. After three years, it was really filthy. There is also a swimming pool, and you hear young people having parties and getting drunk. People can hear the parties at 1-2 in the morning because the pool sits in the middle of the apartments. Bottom line, I don't think the management and owners should be in the housing business.

I don't write reviews often, but felt I owe it to people to write an honest review of GLO. I moved out recently and it has been a liberating experience. This place is honestly the worst managed apartment complex I have ever lived at. I have been living in apartments since 2001 and this place by far takes the trophy for worst managed apartment complex. I have lived in other Equity Residential properties, so I know it's not the management company (Equity Residential) that has problems. It really is the management personnel of this complex. They never return calls or e-mails. They might as well just have no Manager present at the complex. If you actually go to the Manager's office, the Manager is rarely there (there's a better change you will see a comet in the sky, than see the Manager in the office), but by miracle chance the Manager is in the office, the Manager gives you a stare like "what do you you want" type of look. The Manager is always either on a personal phone call or cruising the internet. It's pretty ridiculous. The complex itself is relatively new and quiet. It's at a good location too, close to major freeways. It's really too bad they have really bad management because if Equity Residential addressed that issue, this place would be a great place to live.

I was a tenant at GLO for many years and finally moved out. I rarely write reviews of restaurants on Yelp, let alone a review on an apartment complex. However, my living experience here was so terrible, I thought it was morally and ethically right to write a review on the apartment complex. Please also not that I have lived in many apartment complexes over the past 14 years and GLO is by far the worst managed apartment complex I have ever lived at. To begin with, the Manager is worthless. I don t even know why Equity Residential bothers to have this Manager on site. The manager never responds to e-mails or voicemails and when you finally can catch the manager at her desk, she is either on a personal phone call or cruising the internet. I seriously am at a loss of words when I see this. Doesn t she feel any shame or embarrassment knowing that I have been trying to contact her every day for the past couple of weeks? She literally in a straight face looks at you with a what do you want look and never says hi or anything when you walk into her office. Not all Equity Residential complexes are managed poorly. My girlfriend lived at Virgil Square which is an Equity Residential building and the manager there always replies to e-mails and returns phone calls (this is normal and should be the case for every manager, no?). So, I know that it isn t Equity Residential, but the manager at GLO. The manager at GLO seems to spend more time on this website responding to complaints and bad reviews than responding to current tenants. It s hard to fathom that the manager could ever come to a realization that if she spent more time responding to tenants, she wouldn t have to be on this website defending her lack of managerial skills. The positives of this place is that it s at a great location, quiet, and the maintenance manager and staff is top notch. You submit an online request for any maintenance issues and usually within a day or so, it is addressed and taken care of. The complex itself is fairly new and not run down. There are also a lot of tenants with pets, so if you re not pet friendly, this place may not be the place for you. Instead of GLO, I would recommend Piero which is only steps away from GLO. If management ever improves at GLO, GLO is a great place to live.

We were literally counting down the days for our lease to be up. Low security and high theft. When we moved in, in 2009 there was always a security guard. When we left in 2012 security changed almost weekly and they were all shady individuals, one even asked me for $30 to stay on the roof top after 12! Living at Glo you should be warned of many things. The broken elevators on a weekly basis. Parking garages are always wide open for anyone to just walk in (mine and my roommates cars were broken into while living at glo), not cool when your paying over $180 a month for just parking. For 2 weeks there was no door in the B building and there was a bum sleeping in the lobby, when I called security to report the bum of course the nobody answered my call (probably because like I said security changes weekly). I will upload pics with this post of all the incidents I am speaking of. Also management changed 4 times while we lived there, each team worse than the next. The only nice people who ever worked there were --------------- one from Holland Residental, not to be confused with the incompetent one who works there now) and ------------------------------------ don't believe in customer service and I was so happy to see ---- leave! She would -------------------------------! The pool is nice, but our apartment overlooked it and we would always see people having sex in it, needless to say I walked to Medici to use the pool there. There were many other minor issues that occured. We live in the 1010 now and couldn't be happier! They know what customer service is about and we actually pay less for a way nicer/safer apartment. I would highly suggest them!

All of the bad reviews on here are ABSOLUTELY 100% TRUE. You can also check the many negative reviews on Yelp if you need confirmation. If I can stop one person from the misery we have endured while living at Glo, then I have made a difference.