Tenant Reviews for 505 N FIGUEROA ST

DO NOT RENT HERE! This place is horrible!!! *Rats and cockroaches all over. Homeless coming in and out. Our car was broken into. Our mailboxes are broken into and left unsecured and packages are left out and stolen. Doors that are supposed to be secured are propped open. Needles left in the grass. Most of the amenities they tell you about initially cost more money to use. The gyms have broken and unusable equipment. The pools are nasty. The sauna doesn’t work. The elevators are always broke. Cars just parked for hours at night in front of the parking garage making it hard for those who live here to pull in or out. UNDERAGE PEOPLE DRINKING AND DOING DRUGS BY AND IN THE POOL!!!. Security gates always being broke and left open. Random people hoping the fence or being let in to chill in the common areas. *Massive amount of unsupervised children under the age of 7 running rampant in the halls playing ding dong ditch, pulling fire alarms, banging on walls and doors, breaking elevator buttons and safety doors, leaving trash and spilled food in the hallways and just walking into other people’s apartments without permission. *The disruptive noise in the hallway and at our door has caused me to lose sleep and elevate my stress levels. The homeless and random people along with strangers just walking into other my apartment leaves me feeling unsafe and has caused massive anxiety. My car being broken into and the loss of sleep is affecting my work and schedule. *I have repeatedly contacted management via in person verbally and by email with little or nothing done and dismissive attitudes. *I whole heartedly regret moving in here and will be seeking legal counsel.

Constant noise from the vacuum cleaner that cleans the street and the road in Orsini. You can replace it with a silent device or do it in the afternoon. I have a small child. We can't sleep every day because of this noise. I'm tired. I will no longer live in this complex. And if you want to move here, don't do it. You can't live here. It's hell.

I’ve been living here for over a year and it’s been a horrible experience. Every week something new is breaking around the complex, from the elevator to the garage doors to the package center so packages get stolen. Dog ---- and piss all over the place everywhere. Fire alarms multiple times a month so now you don’t even leave the apartment because it happens so often Horribly run place and experience so don’t move here if you value peace and quiet

This place is the WORST place that I have ever lived in and as an Army brat I have lived in many places. The leasing team is very friendly and they promise you the world when you look and see, however, once you move in you will be ignored by Orsini staff. The place is noisy, dirty and filled with residents who do not care about their surroundings. Many residents rent their apartments out with AirBnB which makes the place seem very unsafe since there are strangers everywhere. In addition, the elevator was broken for over four months. Residents had walk up stairs (up to 7 flights) during the entire summer.throughout the entire summer. Avoid this place and all of their other apartment buildings.

DO NOT MOVE HERE!!! I don't care if they are offering you a move in special, free parking, etc. This is the absolute worst complex I've ever lived in. Management is hot garbage. They don't response, answer the phone, or follow up with complaint. And don't get me started on Resident Services. They let anybody, and I mean anybody live here. When I first moved in there was roaches and spiders. I had to call maintenance to come spray. Please save yourself the trouble and do not move in this hell hole.

I've been living at the Orsini since June 2019. My previous overall experience has been a 3/5 at best (rent increase during a global pandemic despite no amenities, non-working elevator for multiple months, my reserved parking spot being used by other guests, repeat false fire alarm pullings), but over the past couple months the experience has been unbearable.... we've had an infestation of cockroaches and the management has had blatant disregard for our health and safety. We've had cockroaches throughout the entire apartment (even seeing them in our coffee maker, toaster, sofa, etc). 4 pest control evaluations/fumigations have been performed over the past couple of months that have required a full "prep" of the apartment, making the kitchen completely empty and unusable. Finally at our many requests for an evaluation of other apartments, other affected apartments have been found and are being sprayed. During this time, my roommate and I, both resident physicians in the hospital, have been mostly living with friends and family and commuting to work. Management has not allowed us to have any communication with the pest control company or corporate and have denied requests for rent reimbursement, withdrawing from our lease early, or switching to an alternate apartment. We continue to have difficulty reaching management via phone and email and then are told by unsympathetic managers that failures of their third party pest control companies are "not their problem" and that living elsewhere in the meantime is a "choice" despite the fact that we work long hours in the hospital. There are many apartments in DTLA, to preserve your time and sanity, look elsewhere.

I am highly disappointed with my original decision to live at the Orsini's. - The staff, leasing and resident services are always behind on the ball and they take days to respond. I've had situations where my electric key stopped working for my apartment and I was locked out for a day. Also- my AC broke in the middle of summer and I was left without any one to fix it for 2 days. Horrible! - They test their alarms multiple times a week where the alarms in the entire apartment go off for hours at a time! It’s so hard to work from Home with this constantly going off. - I’ve had packages stolen because they literally make you pay for lockers or they will Leave your packages in the open for anybody to grab. - I was double booked in a parking spot for 2 months upon moving in (me and another tenant would often park in each other's spots and the office had no way of fixing this) - The apartment complex is always dirty. They purposely try to make the outside of the apartment appear much more clean and elegant than the inside of the apartment. BEWARE of this! - Residents often leave trash around the floor ways and hall ways and typically the trash is left there for days. It's actually appalling how an apartment complex could charge $2,000+ for a 1 bedroom and still force its tenants to go through these below par standards. Leaving and NO way I would re lease with them.

Here is Paradise!! Many people smoking as "No smoking policy", Many people have pets as "No pets policy", Many bicycles at terrace as "No bicycle on terrace", No trash on hallway as ......... Are there rules here?? I'm confused about the this apartment rules... The Freedom place. I can't sleep because of loud music day and night. I can hear sexual sounds too...It's a great place. Please help someone.

It is 3 am in the morning but the apartment above me is just too loud, we could hear they talk clearly, and sounds like they have been running around on the floor and step so hard to break the floor. This has happened many times, I have been waking up by noises from upper apartment. I think it's just that one f*** neighbor's #613 too loud, but I don't even know where to complain and where to get it solved. And when we moved in the light bulb was cracked, one of the water switch was broken as well. But the maintenances team is fast, so that's a good thing.

I was at the Orsini for a few years, now let's see… 1) They are extremely rude to you and treat you like cattle, no joke! 2) Last October my apartment was flooded! Please view photos and video! They gave me another apartment and charged me even more whilst I was living out of boxes! The apartment was right by the apartment bridge and I couldn't even open the blinds during the day. 3) In January I went back to my apartment and the luxury apartment as they call it had a leaking ceiling for 3 months!!!! Again view emails and dates! I had to walk around buckets! 4) In August my lease was ending and I went to them asking for a small raise so I could stay. First of all they even raised my rent twice in one year, now they usually respond really late so by then you're forced into a lease! So I went 2 months ahead and pushed really hard for a response but they responded 3 weeks before my lease was up and when they didn't hear from they started emailing and emailing me and eventually offered a $50 raise but of course by then I had moved! 5) They have a moving out agent that visits your apartment and she told me that my apartment was in good shape and if I make sure it's really clean when I move out, I'd get most of my deposit back if not all. So I cleaned it better than I have ever gotten any apartment from them. When I moved in, the apartment was far from clean, actually it was so bad the resident services agent then offered another cleaning after viewing my photos. Please view the footage for how clean I had the apartment, I didn't even leave a tissue behind! 6) When I returned they key I insisted they would come with me to view the apartment and I was told that was not possible....!!!!!! So a month later I get a check for $16 out of $500! Now if you view the photo of their break down you'll see the cost for painting and materials. Incidentally, I paint and even if they had purchased the paint from an art shop and had purchased high quality paint it would have cost around $30 for that one line which was stenciled on not to mention that a small can of paint (32 ) at $14 that would have coveted ten of those lines! All other supplies cost around $20 at most. They are more than enough to paint over a line! Please view photo. 7) Further more there is a SanDiego Firm in court currently suing on behalf of 11,000 tenants that never got their deposit back! I will be going to City, the mayor and. Contacting all legal services! I'm a student with health issues and disabilities! $500 is not much but it's a lot for me and it's a matter of principle! On a final note they shamelessly wrote a check for $16.13 out of $500! And since google won't allow me to post certain photos of emails, my apartment was leaking from the ceiling for 4 months and I was walking around 5 -6 buckets in a small studio! They were sued by a San Diego Law Firm due to not returning 11,000 residents' deposits!