Tenant Reviews for 123 S FIGUEROA ST

Just moved out of Promenade to go elsewhere downtown. Water is turned off about 3x/month during the day for repairs. As someone who works from home, this is a major issue. The elevators are extremely slow, and parking is a huge pain. Laundry machines (specifically the dryers) are not adequate. Guest parking staff is unreliable, especially early morning or late night. Overall this is a mediocre complex for a great price. You get what you pay for! Another warning--management WILL try to screw you out of your security deposit. Cleaning fees, painting fees, etc--whatever they can get, even if the apartment is clean as a whistle when returned.

1.) I live on the 12th floor and there are still cockroaches 2.) Plumbing is shut off twice a week for 10 hours. That means no showers, no bathroom, nothing. Might as well live with the bums outside. 3.) Get your cars dented up in their parking lot. 4.) Management doesnt care that they turn off plumbing twice a week. Do not live here. It is like a section 8, low income, projects building. Dont get fooled by the fountain and the swimming pool. This is sucks.

We moved in here late December 2009. Floor 12. Between placing our deposit and signing the lease, I found this site and was a little worried. So I peppered my leasing agent - Theresa - with questions as I made my two rounds looking at the apartment and the property. She was candid, complete and fun handling all my questions. She's been here a while and really knows the place. We are quite satisfied with our choice. The apartment was completely fixed up before we moved in. It was admittedly left a disaster by the prior tenents. We trusted it'd be fixed up. New carpet, new paint, new appliances, new bathroom fixtures now. They did a great job. Maintenance requests are typically handled next day. The guys are professional, friendly and competent. Parking was an adjustment, initially having to leave keys when blocking another car. However, the parking company and staff were replaced around Nov 2009. I've experienced few of the problems that were so common before. We have 2 parking spots, and it took 6 weeks to get moved up to the reserved area. In that time, if we came in late, we would on occassion have to park on another floor, and the car would be moved over night. Though it can be confusing to leave your car in one spot and find it in another, they have a good system. You always go to the same spot on floor 3 to ask, and they give you your key (it's often moved to floor 3) or less often advise you where to go. The new staff is friendly, competent, and very sensitive to making you wait for keys. I.E. they run, hurry, avoid chatter - whatever get you your keys or move the blocking car as quickly as possible. Water has not been turned off in the past 7 weeks that I'm aware of, and I work from home. Hot water has been no problem. It's typically here in a couple seconds - unless it's 4am. Then it can take a minute... The pool area is really nice. Can't wait 'till it's warmer to fully utilize it. The view from the South Tower on the South side rocks! We're at the end of Los Angeles' Financial District and it shows. Roads are big, clean, very well managed. The area seems very safe to walk at night - and we do. Access to the freeways is great - once you learn which exits to take, ramps to use, and which streets do (2nd) and don't (1st) connect to Figueroa. 4th Still confuses me as 101 S is OK, but coming on 101 N the 4the street exit takes you over Fig... Bugs have not been a problem. I saw one little bugger a month ago, and nothing since. Time will tell. We are on 12, one review recommends being above 11, so maybe that does make the difference. Front desk security people are also good. Basically, staff in all areas seem to treat you like a customer - meaning they treat you well. Re inspections, none since we moved in. Again, We've only been here 7 weeks, so cannot attest to long term. Maybe 2009 was just the year... Closet space is good - especially compared to 1920's duplex I just moved from. Finally, re noise. Never from other apartments. We're on the corner of 2nd and Fig, the ambulances / fire trucks from the station at 1st street can be loud with the windows open. Closed, they're no problem. And lots of people find it fun honking their horns going thru 2nd street tunnel. Likely not issues unless you face Figueroa and have your windows open.

ive been living here for about 6 months ...im not a messy person, everything is usually clean and in order yet ive seen a couple too many roaches and other... insects =[ And whats the deal with shutting off the water without any notice and then when i call about it there so rude! also how many inspections can an apartment have in less than a month i swear the first couple weeks here i always tried to get out super early in the morning so i wont have to wake up to a loud siren for fire/smoke detector inspection? god and the dam parking structure sucks ---! i park outside where the meters are cause i can not deal with those imbeciles ruining my car! on the bright side rent is cheap theres a mini market for these apt. but everythings overpriced TT

I've lived at Promenade Towers for five months and management has inspected my apartment at least three times (one management inspection; one fire sprinkler inspection; and a smoke detector inspection). There has been one fire drill where the tenants must vacate their unit. It has been such a pain living in the apartment because of the inspections. Management has entered my apartment without giving the required 24 hour notice to make repairs that I requested on two occasions and to make their own repairs on one occasion. If you value your privacy, this is NOT the place to live. Parking is hard to find in the parking structure after 7:00 p.m. on weekdays.