Tenant Reviews for 616 ST PAUL AVE

Very nice community, I love all the amenities and the people who work here always go above and beyond to help with any situation. Building is very secure, you have private parking and I’ve never felt unsafe in my apartment even though I live on the 2nd floor which has direct access to the floor level garage. Overall a good experience!

Wish there was more cameras around, and other tenants would clean up after their animals. Res services is always helpful and plan fun activities for the community. Work orders are processed quick and Francisco is the best and always cleans up after himselves.

I paid my rent up until March 2022 month & a 3 day notice to pay or move out was tapped to my door. This is the 3rd time I’ve been accused not paying my rent, without anyone double checking their system to see if my payment was “overlooked” a 3rd time as before. The Pay or Quit notice was tapped to my door with all of my personal information and a open/false accusation of nonpayment. I WAS LITERALLY AT THE OFFICE 3x TODAY AND WAS NEVER PULLED ASIDE FOR CLARIFICATION! Yet at the same hour the office closes, a notice is tapped to my door.

*This building screams* “WE CUT CORNERS” The building itself is okay , noisy area of downtown tho multiple police cars around the same time everything at 12 go screeching by , the hot tub works when it wants to and they send someone to fix these kind of things whenever they get to it because you put in these maintenance tasks and nothing gets done , it’s not a good place to stay if you have kids , a lot of smoking partying and sketchy people around this building.

Francisco is very helpful and prompt on work order/ maintenance request. He is respectful of the tenant’s time and does repair broken stuffs effectively and efficiently. Overall Piero is a good place to live in, accessible to freeways and to Downtown. Some of the personnel on package office/resident services are unhelpful and unknowledgeable, doesn’t think outside the box, especially on matters that can be easily dealt with, example of which is having the gate key check first if really working or not rather than offering to pay for a replacement immediately. Juan from resident services is very helpful compared to the other lady personnel at the desk.

TKAE THE PIERO APARTMENTS IF YOU WANT TO BE ROBBED YOUR MONEY FROM BULLY MANAGEMENT They put papers on my door on August. the paper said about leasing. I wanted to check exactly so I bring the paper with me to resident office. they said it is asking if you want to extend more, how the price will be. I said "no, I will move out. I can`t take any sunlight in my place (most inside of apt can`t take sunlight but they will said oh~ today weather is not good~ before you move in). I want to move out". I said at resident office by face to face. he said ok IF YOU CHANGE YOUR MIND OR PLAN PLEASE LET US KNOW. I just said Ok I will let you know if there is change. my contract will be done on OCT so for accurate date to move out, I called, sent e-mail and visit the resident office. they never answer. when I called, JUST ignore. when I visit the office, they offered an e-mail address but never respond. when left voice recordings and sent e-mail for 3 days, finally, one person who name is Juan Velazquez called me. he said do you want to move out? why you didn`t let us know before 30 days? I said I told you on August at the office. However, Juan said you didn`t send me e-mail so you have to pay more as month to month price. if you are for sure you talked to us on August at office, PROVE IT. how I can prove that !? if they don`t remember, residences have to prove it? I said I can`t pay more. you have CCTV so you can check it. they said "OK, PAYING OR NOT IS YOUR CHOICE. WE WILLL JUST SEND YOU COLLECTION"? why they didn`t tell me about that I need to send an E-mail. even there is nothing change. I thought I already told them because they said send an e-mail or call if you change your plan. my plan has never changed so I didn`t send it. I said Ok I can pay but let my know your supervisor and your management company phone numbers. I really want to talk. they just ignored I asked the phone numbers. they just sent me documents what I need to sign to move out and the amount of price that I need to pay more. really really good. I was trying to move in to Medici apartments which is under the same management control but I will not finish the sign up for Medici. I didn`t pay anything yet. thanks god. P.S the piero said airbnb not allowed. you can see a lot of guests of airbnb. one day, even two guests tried to open my door because they thought my place was their airbnb. Imagine when you live alone two big black Americans keep try to open your door. it will be funny. I can see on review that people said I stayed as airbnb it was not bad ? how they stayed as airbnb? even when they said it is good as airbnb. for that, the office left a comment "Thank you for the 4 star review! Let us know how we can elevate your experience to 5 stars". OH MY GOD. They will play club music for all night. after 12 month, I started to shout lightly at 4 am "STFU AND TURN OFF THE MUSIC. if you have strong voice, you can live here. sometimes, they do fireworks in the building. it sounds really awesome !!!! how can I know? because now my neighborhoods are doing that right now !!!! it is live review !!!!! imagine, July, 4th. you can hear WW3. I have suffered for 16 month !!!!!! and I have to stay more and pay more because I can not prove my self. JUST GO 1010 wilshire or BE DTLA APARTMENTS with same price for better service.

Ugh, this is like a shared housing community. You can literally hear someone cough, the noise disturbances are terrible and the frequent air BNB renters make it feel unsafe. There’s prostitution that happens often as told by a police officer who always gets calls here and I visibly have seen a “pimp” walking with literally naked women down the hall, one looked injured. The security feels more like rejected police force wanna Be’s who are overly aggressive which is necessary when you have prostitutes and drug dealers with weapons (confirmed info by detectives who reported to the scene and security) does not feel like a safe neighboring community. Neighbors can literally look right into your apt. Watch you on your balcony like there’s no privacy and when I say neighbors I mean air BNB goer’s. Yes sir BNB goes against their policy but it’s prevalent.

Run run run never ever even think to rent anything in this horror, super disrespectfull staff the one whose name is Francis is talking to residents like we own her money, absolutly disrespectfull very rude, our kitchen think is broken 4 times this week amd everytime we are waiting for the guy to fix whole week which means we are not able to use our kitchen for 2 month already and everytime we call Francis is always telling us to leave her alone and that they do not have parts and they do not care all of that we are going to hire attorney this situation is becoming impossible Run Run Run

This morning had a hardware issue and it was fixed within the hour of being reported.The issue was fixed in a professional and timely manner by Roger.Moreover,the Piero staff and maintenance team makes this a great place to reside at.

AJ is just the best! He doesn't have to be your leasing agent to know. Just walking around the building and seeing how popular he is with the current resident will tell you. AJ was very helpful with my move in. He assisted me in every step from my application to my move in, and want above to make sure I have a great move in experience! If you are thinking of checking this apartment building, I highly recommend that you go through him!