Tenant Reviews for 5332 RUSSELL AVE

Both posters are correct in their comments on the apartments at Russell Court. The reason is because of the proximity of your apartment to the trash chute. If you live near the trash, you will have roaches. There is a monthly service that comes out and sprays the trash area. The apartments are tiny in size. There are no drawers in the kitchens, so you have to have everything out. That is not a good look if you don't like clutter, oh well. There is assigned parking. The elevator breaks often. The manager Ani is professional, but she does close the office often. There are constant memos posted outside the door stating that the office is closed between this hour and that hour or closed for the day. There is no assistant manager. They solve most problems with paint. Paint over it is the solution to almost everything. The laundry room is in the garage and uses a card system. You have to fill the card in her office, but if closed, what can you do? They keep raising the rent to meet the average for the area without upgrading your unit. If you move out they upgrade to stainless and laminate floors. They are constantly repairing the plumbing. The good thing is that is repaired, the bad thing is that you have no water while these pipes are patched.

I really enjoy living at Russell court apartments. The manager Ani is very nice and sincere. She is very professional and helpful. She even works with my hectic schedule with The laundry card machine and never says no when I ask after work hours. I can say that Ani makes it quite comfortable to live in the complex as she is very generious. The building is very clean and quiet, the gym equipments work well. I haven't had any pest issues in the unit or the building. Laundry machines are always clean and work well. Manager is always in her office and addresses to any concerns right away. I would recommend this place to anyone.

I had a very positive feedback, first manager Ani is very professional and responsive within 1-2 days. Property is well maintained with Gym and cleaning. Noise level is not so much if you neighbor is good of course. I would recommend to my friends

This place is horrible. Ani, the Manager, is rarely even shows up to work. This wouldn't be much of a problem if you didn't need to go into the office to put money on your laundry card; I've only been living here for 2 months, and I've already had to leave and go to a laundromat several times because she never showed up for work. I've also been complaining about the fact that one of my toilets doesn't work (the water continues to run after you flush it, you have to remove the lid and stick your hand in the back to get it to stop running) since the week I moved in - they still haven't fixed it. She actually tried telling me that since there is a workaround that I really don't need it fixed...great attitude.

I have had nothing but a positive experience here. The covered parking is included, the washers and dyers actually work, I have had no pest problems, the work out room is convenient and the landlord has attended to any concerns within 1-2 days.

only roaches are your friend in that apartment building...the management is the worst - never at the office, never call you back, always say yes,yes,yes for everything but nothing gets done. the cameras system is a one big joke - all cameras point at the floor so you can't see who is vandalizing or steeling your car where cases like that happen very often there. everyone keeps their mouths shut and don't want to help. workers go in and out of your apartment without your knowledge leaving your front door wide open!!!! honestly if you want to feel safe in your own apartment don't live there.

Parking is terrible. You think your car is safe in the garage, wrong. The gate is wide open way too often. My & my roommate's cars were stolen from the garage and the management did nothing to help. On the contrary- they tried everything they could to stop us from finding out what's really happened. The manager is hardly to be found. She doesn't spend much time doing her job. And the cockroaches are everywhere!!!

Horrible management and do nothing owners. Car breakins, busted garage doors that happened frequently. No security. Gym is a joke. If you want to waste your money and be aggravated move in. Maintenance does a half-a--- job.