Tenant Reviews for 5535 S WESTLAWN AVE

If you...

If you enjoy people screaming and yelling at the top of their lungs at all hours on any given night then this place is perfect for you. If you like part-taking in "gangsta parties" by the pool you will love it here in the summer! If you like doing drugs then this is the place for you since there seems to about 4 different dealers who live here. If you prefer college dorm living this place is definitely for you! If you're not into any of the above you probably won't like i here, sorry, just breaking it down and being truthful! On a side note, everyone in the leasing office is great and helpful and I just feel sorry that they have to work at this property.

A terrible chapter of living

The staffs at Avalon is money hungry, more than 250$ per month on top of the market price if you are on month-to-month rent. My window used to be open and faced the driveway, rap from residents cars is ok but at 2:00 A.M. it definitely wasn t. Fire alarm ringed two dozen times in the middle of the night which was permitted by the quality of mgmt of Avalon. Rent was expansive but the quality was cheap. Solar heat went right through the foam walls in to my room. The place is also constantly getting dirtier. Staffs are also liars if you ask them why did the last tenant moved out? The staffs are routine to say job transfer regardless, just to make this place appear legit. But that s a lie because most of my neighbors are students and I had to try to sleep through a few college parties with loud music in the A.M. hours. I also had a $1500 package stolen from my front door. Many tenants thus moved out and the staffs there then became money hungrier trying to get resident to sign long leases by not offering the short ones or simply bleed the residents with extra charge while they are on month to month rent.

Avalon Del Rey is the Shiznit!!!

Avalon del rey has been my home since it opened. I was one of the first 50 people to sign a lease and I have been happy here ever since. There's no place like Avalon Del Rey. I have lived in many of the other communities and no one compares to the staff and community like at Avalon. I am friends with my neighbors. Any issues that come up are addressed immediately and squashed. My requests are all honored. Allison, Tim, Marie and Suzi are like family to me. I love them. They treat people like real people. I am so happy they are here and I hope they stay. Most people in the leasing Industry act like they are from a town called Stepford! But not here at Avalon. My west facing view and 30 foot ceilings make me feel as if I am in Heaven. I live in peace and quiet. Amenities are great! Floor plans are spacious and unique. I have real friends and neighbors where we help one another in times of need. I can go on and on about the staff and community at Avalon del rey. If it weren't for Allison and Suzi especially I would have never made it through some really rough times. They stepped up to the plate and they treat everyone wonderfully!!

I love it here

WOW! Really? Is this what residents say about Avalon. It s really not true. I ve lived here for three years and have now been a bride s maid in three of my neighbor s weddings. This complex has a gym, pool, and is by the beach and bike path.. Also, the girls at the front desk are always dressed so legit and actually take the time to care about your day. My best friend lived in the building; she is paralyzed from the waste down. Both Suzie and Marie made a point to help her on her on a daily basis; trips to school and any other help she needed. Allison, the manager has been nothing but great. She cares so much about the boutique luxuries feel and I am grateful to have her as the manager. Anyone that complains isn't meant to be in a luxury resident . These people are hoping for a five star resort, but, they pay a good price and have much more. You will enjoy the stay, locations, property and memories.

Great Pool and Nice Apartment

I really don't know what all of my neighbors have experienced but I can say that I've been really happy here. I moved in last summer and have only had interactions with the office folks a few times. I have to agree with the fact that the manager of this place is a little wacky and often times loud and obnoxious but other than that I love my apartment and have enjoyed the pool on many hot days. The grounds are clean, but can use some help in the trash rooms on the weekends. Parking is horrible at times but is expected at a lot of the apartment buildings in this area. Overall a nice place to live!

Nice Place

Ive been here for a few months. I love my apartment. this place is new and nice. Everything you could want/need is here. mgmt is friendly and go above and beyond.

false fire alarn problem isn't fixed

the previous writer wrote that the alarm problem is fixed. It's NOT fixed. It's an ongoing problem.

Stolen motorcycle, false fire alarms

The complex is well-kept and nice because it's new. We thought we were living in a pretty secure place and we felt safe but that changed after we discovered my husband's motorcycle missing from the parking area coming back from our two week Christmas holiday. It was never recovered. More than 3 times the fire alarm went off in the early morning hours shocking and waking us all up only to find out it was a false alarm. mgmt later circulated a memo stating they were having a problem with some vandals screwing up the smoke detectors. I had many sleepless nights after that trying not to think about the fire alarm jolting me from my sleep. Loud college kids hanging out at their patios late through the night can be a problem some nights. You get only one assigned parking spot and be prepared to pay $50 a month reserved parking for your second car. This is strictly enforced with the security patrol paying more attention to vehicles that don't have the parking sticker rather than watching out for suspicious characters lurking in the garage trying to steal your car. We didn't have any second thoughts about moving out after our 9 months lease ended.

I've defended this fradulent company for too long now.... Forgive me. I've lived at this property for over 3 1/2 years. 2 1/2 years there and then left and came back for an additional year. I've seen the swap in maintenance staff and protocol to a brand new community manager to ALL NEW leasing staff. The community is in decline... the stench of dog feces is smelt in every corridor, elevator and from every patio. The service staff swaps every broken appliance with another broken appliance. There was a leak in my Apace that connected to the bathtub and water seeped in under the floor and in my closet which created mold. They never fixed the flooring or the drywall. Suzie Carpool who is the front manager used to have conversations with me in her office as well as with Anne (leasing associate) regarding the residents who had eviction notices and were HUGE complainers for the community.... These were welcomed conversations and REGULAR.... The security guards on site, while extremely friendly told stories of break ins as early as 2 pm in the afternoon in broad daylight and how they had cut the security staff to 1 individual an evening.... The security guard who patrolled at night while I was there was a 21 year old female who had no training other than to keep movement in the Bacility and report anything to a superior via cell. Suzie Carpool is unable to answer the phone most of the time as her coworkers tell callers she is on the phone. After 3 1/2 years of living there and her sharing her secrets about renters... you'd think she'd answer a phone call regarding excess charges on a unit. In CA you should not be charged for carpets or walls ( ESPECIALLY WHEN MOLD IS PRESENT) and That's what happened. A simple $179.00 fee is assessed if you don't clean the unit.... Well That's not the case.... I am not the usual renter... I have OCD... certifiable by a doctor... every HEPA filter and organic cleaning product is used... somehow the staff here has no understanding of the units after they are vacated... Avalon Bay Customer care which is located out of state is supposedly in the know, compared to the loose mouthed community managers and leasing associated ON SITE. If you have a car or motorcycle... you should think of living elsewhere.... theft of vehicles are as expected as traffic on the 405. All in all... I was fooled.... I loved the area... loved the people... but poor business practices and the purposeful LACK OF COMMUNICATION make this Apace complex LESS THAN DESIRABLE. BUYER BEWARE

lease renewals are only offered at extortionate rates.

Avalon may seem a reasonable economic choice when you first sign up, but the drawbacks of the buildings and operations will quickly emerge when you move in. Constant fire alarms, unavailable mgmt, thefts in the garage, buildings falling apart with structural remodeling going on with no explanation, industrial surroundings, no amenities south of Jefferson location, mgmt thinks they are Playa Vista quality (they are not), ancient interiors and appliances, dark and antique lighting (flourescent bulbs), extra monthly charges that resemble Los Vegas casinos, popular place for rats, and outrageous rent increases to renew.