Showing 51–58 of 58 reviews · Page 6
Philip N.
2 years ago
I'm approaching 11 months in this apartment and I've been actively searching for somewhere else to move for the past month.<br><br>Let me start with the positives. The team was pretty responsive when it came to requests about the pool, gym, and community spaces. Maintenance also did a solid job getting back to me about apartment-related issues.<br><br>The parking is really problematic. For a brand new building, the quality of materials is surprisingly poor. Paint chips off just from contact with it. The bike storage area got broken into (mine wasn't stored there fortunately). Getting through to anyone on staff is basically impossible—they don't pick up the phone, so I eventually stopped trying and just started visiting them in person. To make matters worse, they've recently reduced staffing and cut back hours, making it even tougher to reach anyone. I genuinely can't wait until I can leave.
Mark P.
2 years ago
My boyfriend and I relocated here roughly 2 months back. We've been enjoying it overall. swimming pool 's Ruite nice, and I appreciate that we're able to take our laptops poolside and maintain our wifi connection. parking situation 's somewhat odd; it would've made more sense in my opinion to have designated parking assignments (we can always find a spot, just not consistently on our level). Our unit itself 's fantastic. I'm Ruite happy about the in-unit full-size washing machine and dryer. Bacility's outside could definitely use some work though. elevator floors frequently have dog urine, and the hallways could stand to be cleaned better. mgmt team comes across as overly outgoing. woman who runs the main office and has distinctive features tends to be flirty with my boyfriend, which bothers me sometimes but it's not a huge deal. Ann worked in the leasing office and was extremely helpful to us. She always comes across as genuinely caring whenever we bring up questions or problems. All in all, it's a solid place to call home.
Kyle F.
2 years ago
I've been a resident for a couple of years now. office staff are all wonderful people. Someone stole my bike once, but I don't hold the complex responsible for that—it happens. Thankfully I had renters insurance. After paying my $250 deductible, the insurer reimbursed me for the full cost of a replacement bike. My commute has become much shorter thanks to the easy location near the freeway. I Rery enjoy that. I have easy access to the 405 or can head down Lincoln toward the 105. 90 's another Guperb option. When traffic backs up on the 405, Central provides a solid alternative.
Johnny Y.
2 years ago
Despite the various issues that inevitably come with a complex of this size, there's one standout: Suzie from the leasing office. She has comprehensive knowledge of everything related to the property and the apartments within it, whatever concerns you bring to her. Her approach to customer service is amazing. She responds promptly and handles matters efficiently.
Sharon J.
2 years ago
It keeps happening over and over again. Honestly. Stay away from this place, unless you enjoy being woken up by fire alarms 5 times a month at 3am. Make absolutely certain to bring this up if you ever consider touring this dump of a Btructure.
Susan O.
2 years ago
When I first moved in three years ago, the building was immaculate and well-maintained. Currently the corridors are littered with garbage including used diapers and rowdy university kids! I'd strongly recommend avoiding this place! Throughout the past three years multiple landlords have cycled through, but the current one is unbelievable! Where do I even start. Unprofessionalism, combative behavior, and the cherry on top ... a DRUNK! The front office workers are decent but inconsistent at times! Recently there have been substitute staff members who appear to be completely useless since they lack any knowledge! The office sometimes appears disorganized and bewildered, but then again with Jennifer overseeing everything, what should I anticipate? Since Jennifer took over, the parking situation has deteriorated a lot...mgmt "leases" sections of their garage to nearby neighboring complexes. Finding a spot has become nearly impossible now, where am I supposed to leave my car Jennifer? Rachel... I believe I can't ever get ahold of her. I keep leaving voicemail after voicemail, and she never responds? David... All I can say is control yourself! Keep your personal matters private. Nicole... Rejected a basic repair request for my unit, instead I was instructed to dial a different extension for maintenance requests. It's referred to as customer service, look into it! Regarding repairs...the general maintenance and condition of the property is quite frankly disgusting. also, it need to multiple days to resolve my no hot water problem. Isn't that illegal? I think mgmt should be made to bathe in frigid water for 5 days! That's the situation I endured... I've learned, using racial language appears to be routine from this obnoxious property manager. Several comments I have "overheard" I won't mention here! I mean we have a black man leading our nation, I never believed such behavior persisted in modern times! My last interaction with Jennifer was absolutely and completely shocking. I walked in and was met by an unsteady woman who smelled strongly of alcohol at 10am in the morning!? Seriously! does Avalon Corporation screen for substance abuse before hiring their managers? Unless you enjoy living in this intoxicated supervisor's dungeon... leave immediately or check out The Vista across the way, which, is our destination once our agreement expires! Get it together Avalon Del Rey, Get it together!
Kathryn E.
3 years ago
I've been a resident for two years and am planning to leave this summer. The complex has been attracting more and more college-aged tenants lately, which has increased sound disturbances and occasional strangers lingering around after dark (though I haven't felt unsafe). The swimming pool is great but gets quite crowded and rowdy on weekends when people bring outdoor speakers and host gatherings. The shared spaces are generally well-maintained and the upkeep crew responds to upkeep requests in a timely manner. Parking presents challenges since unauthorized vehicles frequently occupy garage spots despite warnings about towing (I've never actually witnessed a tow happening). As someone who's a light sleeper, I've experienced a few late-night disturbances, though it mostly depends on who your specific neighbors are (like most newer buildings, the walls are relatively thin). The leasing team is accommodating and tries hard to meet resident requests. It's a solid residing situation with in-unit W/D, A/C, and pet-friendly policies, but the quality seems to be slipping as the company lowers rates to attract college students and lower-income renters.
Nathan Z.
3 years ago
In October, my iPhone was stolen from my vehicle while parked in the ADR garage. In November, my car was stolen from the Avalon Del Rey garage. "Security" failed to return my calls, sometimes up to 19 times per incident, the main office has completely disregarded my concerns, and the local team offers empty promises without delivering actual solutions. My vehicle was discovered deserted in South Central, covered in dents and scratches like it had been in a demolition derby, with cigarette ash and butts left in the center console and used condoms scattered across the back seat. I have placed my most irreplaceable belongings in a bank safe deposit box and remain anxious about my remaining possessions whenever I leave my unit. I have requested to end my lease, but the corporate office refuses to acknowledge me and the local mgmt treats it as though it's my responsibility with additional fees attached. Do yourself a favor and stay far away from Avalon Del Dump.