Tenant Reviews for 3760 BIRD RD

I sent a maintenance request online through the Residents Portal app and within 15 minutes Alejandro arrived and fixed the shutters extremely quickly. Great service and nice guy! I definitely recommend him

I recently moved into Modera and couldn’t be happier with my experience. The entire process was extremely smooth and well-organized, which made moving much less stressful. Denise from the leasing office was especially helpful. She was professional, friendly, and really went out of her way to make the transition easy. As a college student, I appreciate how convenient and comfortable living here is. The community feels safe and well-maintained, and I’m very happy with my choice. I’d definitely recommend Modera to anyone looking for a great place to live!

Today’s visit was extremely helpful and thorough. The property and its amenities were well-kept, and everyone in the community is very friendly and assistive. Special shout-out to Theo for facilitating a fantastic tour.

Loving at Modera Douglas Station has been just wonderful. The building is new and well maintained. Very friendly management staff and there are always activities to mingle and meet new neighbors. I’ve lived in other buildings and I can tell you this is not just another building, it’s The Modera Experience

Muchas gracias por el servicio y la ayuda que siempre brindan y en especial en el día de hoy a Chris y Loren quienes nos dan todo su tiempo para resolvernos todos nuestros problemas y situaciones. Muchas gracias

La atención siempre es la mejor en modera douglas station con calidez , rapidez y calidad en especial de la Chris siempre atento . Siempre está ahí para todos los residentes. Me encanta su atención conmigo y mi familia

Chris is the best in the world i lost my phone in an uber ride and had no form of contact in order to get it back, he helped me call the uber person and assisted me with everything. He is the best at modera thank you chris!!!

Wendy and Chris always treat me well! They’re the best! Whatever we need, they’ve always been there for us. They add a personal touch and do the most to make sure we are comfortable and well taken care of.

The experience has been really good . We are loving the apartment, the view is really good and we are really happy with all the services . Special thanks to Chris for helping us out in getting settled.

I was excited to live in this building upon signing our lease, but am incredibly disappointed with my experience with Modera Douglas. I felt unsafe in this building when my car was ransacked and law enforcement officials informed me that this is a very common occurrence in this particular building, with cars even getting completely stolen before I moved here. I cant understand why an establishment wouldn’t increase security measures under these circumstances. Management was incredibly unresponsive to this issues and other alike, including stolen packages (they refuse to even look at security cameras unless you spend hours wasted filing a police report. And if you do file said police report as they told you to, they’ll be very rude about that too), constantly broken appliances (my roommate and I lost hundreds of dollars worth in groceries from the refrigerator breaking down), etc. Not to mention, sometimes my keys would not work to open the street-side doors, which is very unsafe as a young female student trying to safely get into my falsely secure building. I would be able to look past broken appliances, grills never working, fire alarms going off in the middle of the night very often (…) if the leasing staff was responsive, but unfortunately my friends and I in this building found them to be incredibly rude and condescending. Then, when you move out, as per all my friends experiences in this building and my own, they will keep your security deposit and charge you an excess of fees for normal wear and tear daily use even after you scrub every inch of the apartment clean. The only good thing about this building is a very kind maintenance and cleaning staff. Other than that, save your money and patience, consider one of the many better options at better price points.