Tenant Reviews for 188 W Randolph St

We have really enjoyed Randolph Towers - the staff are always friendly and willing to help out , the facilities - especially the Sky Room and pool, steam room, hot tub are fabulous! It is convenient to downtown and the Metra. The room is clean and newer finishes. We do hear the CTA trains which start at 5am - especially when the window is open in summer , but because it is across from a lower parking garage the noise is not as loud, as other places we have stayed where there is another high building holding the noise in. We love watching the movie making that happens around the buiding on weekends!

As someone who has lived in 7 apartments in 7 years, I am happy to report that I think I have found my real home! Randolph Tower is everything I could dream of in an apartment. Nice layout, fabulous furnishings, gorgeous decor, perfect location (walking distance to work!), amazing staff and out of this world amenities. I feel like I live in 5 star hotel, but it still is quiet and not ever crowded or loud. Within the first day of moving in the concierge already knew me by name and unit number which was such a nice touch. I have used the gym, pool and sauna and am amazed that it has not been crowded any time I go to work out. It makes you actually WANT to use the gym (and awesome pool). The move in process was so easy and stress-free. Also - just got my first electric bill - being that it is a green building I was shocked at how low the bill was - even though I was guilty of blasting my AC. I am looking forward meeting my neighbors - everyone seems so nice - at the hosted parties that the building throws every now and then. I don't drive but any time I've had friends or family over they have had no trouble parking on the street at a meter. Free meter Sundays are also a plus! Really, what more can I want in a living space? 5 stars for Randolph Towers!

I loved living at Randolph Tower. The Staff is great and friendly. They make you feel right at home and really appreciate it you as a resident. Also great amenities and at a very reasonable price in comparison to other properties. I would highly recommend anyone that is looking for a new home to move to Randolph Tower.

It is so refreshing living in a building where all staff truly enjoy their jobs. Everyone I have encountered is beyond friendly and helpful. This building is the perfect combination of amenities, reasonable price range, great staff, nice location, modern upgrades and history. The building is quiet and immaculately maintained. No complaints so far! Recommend without reservation.

So I have had a different opinion of this apartment. Since I moved in on day 1, I have had many issues, most of which have not been resolved or will never be resolved. The biggest problem is the noise at this apartment. It is directly over the El and while the daily noise of it cruising by is not the issue, they work on it almost every night. Because this apartment is within the loop, construction and everything else is allowed to go on at all hours of the night. Because of this, they work daily on the train and surrounding areas from 9:00 PM until roughly 5:00 AM. Also, trash pickup is allowed at all hours of the night so just imagine a person outside your window crashing pots and pans together several times throughout the night. Because there are 5 different companies that have dumpsters behind the complex, expect it several times a night. If you do not like to sleep, this place is ideal for you. If they lie to you, like they did to me when I moved in, they will tell you it is really quiet. I cannot hear neighbors ever, but I swear to you that the outside noise can be heard from every apartment in the building. I went back and forth with ----- (manager) on the trash pickup for quite some time and in the end, he basically said tough luck. Since Waste Management is our waste company, I at least hoped he could get them to pick up at a normal time, but he said the owners of the building are too cheap to switch providers to one that will respect peoples sleep schedule. Maintenance is also relatively poor. Since February when I moved in, my dryer has not worked and maintenance refuses to try to dry a load of laundry to verify that it does not work. They turn it on, it heats up and they are good with it. Unfortunately it takes three times to dry a load of laundry. I have asked repeatedly, literally like 10 times, and nothing is done about it. I have given up on it at this point. My ceiling also leaked during the intense rain and it took almost 4 weeks to fix. As a consequence, the people fixing my roof let water sit on the floor and the cheap flooring peeled up. I asked for this to be fixed as well, and it never happened. Finally, section 8 housing. While I am not saying that everyone that lives there on section 8 is bad, I personally have a hard time paying what I do while others get to live there at half the cost. I realize these individuals are just as hard working as anyone, but I am just letting everyone know that this place has section 8 housing. The apartment complex in general has potential, but in no way can it be a 5 star rated property. Walk through the hallways and see how dirty the carpets are and how bad the hallways smell before you decide on this place. Also, please realize that you will have noise issues no matter what apartment you are in. This place is a strong no. Much quieter and nicer places outside the loop.

I have been living in Randolph for about 8 months and have nothing but positive experiences. The building itself is phenomenal, or as my dad put it, "the epitome of urban living." The decor is the perfect blend of quirk, mod, and contemporary. The amenities are pristine, including a state-of-the-art fitness center, indoor pool, sauna, sky lounge, and even a rooftop hot tub! I am not one of those work-outaholics, yet I actually get motivated to go workout here. How can you not, when the workout room is a grand ballroom with life-sized chess pieces as added entertainment...you know, for the times the treadmill just doesn't cut it. The staff here is also amazing. The 24-hr concierge service knows everyone on a first name basis, and cater to every need. The leasing office is right in the building, open 7 days a week, and always goes the extra mile to accommodate any complaints or questions. The rooms have all high-end finishes which continues the luxury of the building directly into your own private apartment. If this all hasn't already sold you on living here, then the location may! It's right at the border of the Loop and River North, so you get the best of both worlds. You're able to have easy walking access to all of the hot restaurants and bars, but have a more wallet-friendly rent. Overall I have recommended this building to anyone moving to Chicago, or living here already, many who have taken me up on the recommendation. None have yet to regret it.

Moving to Chicago had been tough, apartments were getting pulled out from underneath me left and right with people either beating me to it or paying more for the place et-cetera. With the tough market I really appreciated the fact that the Randolph Tower sales team worked really hard to get us into the apartment we wanted. Randolph Tower was definitely our first choice, we just didn't know it until we saw it. It's the most unique and well designed complex in Chicago and there's amazing history to boot. Randolph Tower was built in 1929 and was formerly known as the Steuben Club, hangout to John Dillinger. Dillinger's coat-check girlfriend, played by Marion Cotillard in Public Enemies, worked here. Village Green rescued the building and restored the terra-cotta exterior, which should be done in November, and renovated the interior with modern conveniences. Whoever the interior designer is did a remarkable job and has a great eye for color. Aside from all the beauty in the building the 24/7/365 concierge staff are all lovely and the management team are wonderful. We couldn't be happier calling Randolph Tower our first, and likely our only, home in Chicago. I forgot to mention the Sexy Bath. I don't know why they decided to call it a Sexy Bath but the soaking tub with rainfall shower head is pretty damn sexy. The whole place is sexy as hell.

I can honestly say my home at Randolph Tower has been my favorite apartment I've ever rented in the city. I've lived in Chicago for 3 years and recently decided to move from the Lakeview neighborhood to the loop. The location is amazing, every El line is outside the front door and a City Target is less than a 10 minute walk away!(Let's hope I can pay my rent having that so close lol) The concierge is the best (how do they remember everyone?!), and the staff is responsive, very friendly too! I have to say my favorite thing is the apartment itself, being the first person in it really makes the place feel my own. I was allowed to paint & hang anything I wanted, even my TV! I can't wait for the sky lounge and pool to open in November so the building is finally finished! It's a gorgeous place to call home and I'm so excited to have 12 more months here!

I am so excited to finally move into Randolph Tower this weekend! I rented the apartment back in December and have been so happy with everything since! I love living in unique buildings, so the historic feel of the architecture mixed with the high end, modern interior of Randolph Tower is definitely a perfect fit. The staff has been wonderful in making sure everything will be perfect for my move-in and have always been available to answer any questions I have had. I have since toured the building and am so impressed! Also, you can't beat the location and being steps away from every L line!

I moved into the building at the beginning of the month. I have watched this building transform over the past couple of years into the apartment building it is today. It was literally falling down....it is being restored and as a history buff and historical building fanatic, I love the place and the staff so far. The freight elevator wasn't working at move in, but the manager was very helpful in making sure that my things got where they needed to go. Kudos to Lindsay and her team, they made moving in here stress free and easy. Parking is not available at the property, however there is a garage 1 block away that has a great rate ($125/month). The pool and gym aren't completed yet, but they said they would be done in November. I highly recommend this building and its staff if you are looking for a unique and sophisticated building to call home.