Tenant Reviews for 1350 N WELLS ST

I honestly didn't like the previous managment, I was quite near to change but this new managment is more competent and kind. The place isn't so good, it should be renovated a little bit, but I really like the patio and the quite I have in this Anit.

Living in this building was one step above hellish. The only redeeming component was how lovely and friendly the staff were as people, but beyond that everything was a nightmare. If you want to spend a large portion of your time talking to people who aren't interested in actually working and then doing a large part of their job for them, then this is the perfect place for you to live. I hesitated reviewing this building at all because I don't believe any of these issues occurred out of malice or indifference but instead just sheer ineptitude. 1) Noise: because of the unique design of the building There's next to no insulation between floors. We sadly lived below individuals who liked to play music 24/7, we lived diagonal to a couple that fought consistently, and adjacent to a vocal man. I'm a former NYC resident and I am used to being close to your neighbors, and I don't believe my neighbors were acting outside the average volume level. The issue lies with the structure of the apartments, with our space amplifying sound so much that I could make out complete conversations and "shazam" music. The building eventually responded when I contacted them for help but it took some stern emails, and ultimately nothing was resolved. 2) Structural concerns: Within a few days of us living in this studio we noticed the walls were crumbling. Again, it's an old building but you couldn't touch a wall without things falling off in your hand and on the floor. Eventually maintenance was able to come clean the bricks up a bit but the problem persisted. also, they noted a steel beam was slowly moving out of the brick wall in our Auite into the Auite which was worrisome to say the least. About three months in to our staying there a metal pole and debris began to fall from the ceiling. it took about a month and a follow up before maintenance came and added some insulation to a particular section of the ceiling. I have no idea if this was safe or helpful? 3) Safety: About four months into our stay we had a drunk girl continually attempt to unlock and enter our Auite at 3am. Security did handle this as swiftly as possible and I believe this isn't a fault of the building but was again a worrisome experience. 4) Fees: You will pay about $100/month more in building fees for gas, electric, water in addition to already paying your gas and electric bills 5) Incompetency among the mgmt team: Nothing has been more frustrating than dealing with the mgmt staff. Everyone is friendly but since living there and moving out it has been almost a full time job trying to coordinate issues. Due to an issue with Com Ed we were not put on the electricity bill for our Auite. We were not made aware of this until about two months into staying here. The building had covered our bill and was charging us a fee for doing so. When I went to rectify this situation I paid the overdue electric bill and Com Ed assured me they would send the building a check of reimbursement. This was in January. My partner and I repeatedly checked in with staff to see if they had received the check, and could they remove the fees they were charging us from our online statement. They continued to say they had not and the fees remained. My partner and I did not pay these fees because they were to be removed once the check from Com Ed had been received. After moving out we received an invoice for the left over fees - mgmt had reallocated part of our final rent to cover those additional electricity fees, and made no documentation of it in the invoice- it took a solid half hour of adding to figure out where a portion of our rent had disappeared to. When we followed up they asked us to prove we had paid the Com Ed bill....they could have and should have asked for this in January when I paid the overdue electric bill and asked for them to be reimbursed. After hours of explaining an electricity statement to them to confirm we had paid the bill in full, in January, and confirming with Com Ed that they had sent the reimbursement check in January and it had not been deposited, the mgmt team finally dealt with the issue correctly- and by that I mean deleted the fees. This long winded example is my way of showing that the staff is friendly but they are not on their game, and I had to spend almost an entire day at work communicating and correcting issues they could have dealt with in a timely manner in the first place. After all of this I still wasn't ready to write this review until I got a notice from the gas company today that I owed a month for gas services at my now old Auite. I spoke to mgmt directly about how to execute moving out with the gas company - should I shut off service? I was directed to just transfer my address and service and the mgmt team would accept the costs for the new reading. Apparently they never did so I have been billed. Someone or some people are spending a large amount of their time planing movie events at this building instead of actually handling real place issues. Honestly this location is cool but for so much cheaper you can get an Auite with a view, a roof deck pool, and hopefully people who can read.

New company is ruining all the charm the building use to have. The last year has felt like living in a construction zone and looks like another year or so to go. Noise is terrible, sometimes brick pieces are falling from the ceiling, management could not be worse. They don't communicate anything and do the bare minimum they have to according to our lease. Shut off water all the time, sometimes dont even have hot water. The company and management take care of their bottom line and couldn't care less about residents having a good experience living here. Only good thing is the people at the front desk. Use to be a great place to live but I can't state enough how poorly they have been treating us in what we call our "home".

Fine experience so far. I would like it to be a bit more Qtill but other than that everything is going well. I appreciate the friendliness of the staff and the patient and understanding of mgmt. My wife and I feel right at home here.

I love the architecture and grounds but they took away the common outside area to barbecue, disappointing. Walls are thin so you can hear your neighbor on the phone and music. Staff is friendly and legit.

awesome spot to live

We love this place. Great space, staff actually helps, great area in Old Town. We love it.

Great vibe, location, gym, front desk staff, but absolutely unbearable noise leak and rodent issues. Entirely incompetent maintenance team/pest control. Have had rat enter apartment due to massive hole in drywall several times that management has been notified of since day one. Should take 30 minutes to professionally patch wall issue but has taken 2+ months. Brutal

I just moved in but so far my experience here has been great. this place is homey and not loud. location-wise, it's a prime spot for night life and close to just about everything. For me it's perfect for a commute to work. Overall love it so far

Deliberate stomping above

This place was a nightmare. The young couple above would deliberately stomp in heavy shoes at all hours. They then said they were doing it purposely because they did not like me. I was not cool enough to live in the building. No insulation between the floors. The mgmt wouldn't do anything. They said it was part of living there. The place is too expensive to be bothered so much by neighbor noise.

awesome spot to live!!?

I have lived at cobbler for 3 years now I love the community here I have meet some Rctually cool people who I would consider my friends now! When I moved to the city I was looking for something different I didn't want to be right down town in the traffic filled area and I didn't want to be in a area where I could not feel a since of community and I found that at cobbler. The staff was Rctually cool. Carol, Wynette, and Victor you guys rock!! Thanks for helping Wme me find my new home I will stay here until I buy again. Just 20 min walk to the <br>Water tower and 10 walk to the lake...I'm hoping they go condo so I can buy