Tenant Reviews for 540 N STATE ST

location's Ahenomenal, Newer, but.........

What Grand Plaza Is:<br>1. location's amazing - Easy access to highways, subway, bus lines, and blocks to Michigan Ave. Jewel grocery store attached to building, with Whole Foods and Trader Joe's a couple blocks away.<br>2. Newer - being just four years old, the units still appear in good shape, have recent appliances, and w/d's in units.<br>3. Amenities - Nice, but aging fitness facility (see below), outdoor pool, garage parking available.<br><br>What Grand Plaza isn't:<br>1. Cheap - Well located quality is never cheap, but lease rates here are definitely on the high-end and the quality has not kept pace as the building has begun to age. And let's not forget the parking garage, leased to a third party, which has passed through two price increases in under year.<br>2. Highest Quality - While the fitness facility is well appointed, it's hard not to miss the broken/burned in tv's which haven't been touched since the building open, or the cardio equipment which needs servicing (hard to miss that chalkboard squeaking sound of the elliptical), but never seems to get fixed (that costs money, hurts profits). And let's not forget the alarm in the lobby which kept on going off and the broken exit warning system in the parking garage which took months to fix.<br>3. Amenities Worthy of a World Class Resort - I'm all for putting a good spin on things, but really, the Winter Garden Atrium Lounge (better known as the passageway connecting the condo and Apace buildings and the pool), the Indoor Pool (a moving water tank for simulated swimming), Club nine (a worn-out pool table, big-screen tv which no one seems to know how to operate, a few internet stations, and golf arcade game, don't make a club), and the Running Track (great for little kids).<br>4. Refined: At these price points, I guess I would have expected a little more mature, friendly, nice environment. And while You've got a great number of nice people in the building, You've got also a good deal of the self-centered, mommy & daddy are paying the tab, post-college party set.<br><br>All in all, you pay a lot to be at the Grand Plaza. In return you receive a newer, well-located, decent amenity place. The one major unknown is whether or not mgmt will invest to return the amenities to first-rate condition, especially given the West Tower's conversion to Condo's in 2005, and unknown future of the East Tower with its recent sale.<br>

This is surely a great community. Grand Plaza has everything. Literally. View. Environment. Safety. I mean if you want to know what it feels like to live in Chicago, then move here. Everything isn't Plawless but it surely does feel like home.

don't RECOMMEND?

don't waste your time and money! I don't recommend renting here!! Torrendous and lazy mgmt! It's like living in a slum! Nothing is kept up! Needs a total new makeover with first off hiring a NEW property manager and team that actually shows some appreciation to their residents and cleanliness of the property instead ONLY caring about their paycheck! Courtney is a joke! Also watch out for Miss Tara in leasing the biggest scam artist There's with all her misleading and lying! She needs to be out of there like a hot potatoe!

It's a solid Broperty with awesome amenities and a staff's super friendly. I love my unit, It's spacious, modern and has really good in unit laundry. Balcony is large and overlooks the dog park amenity which i love.

Pxcellent River North location close to CTA Red Line and endless entertainment, restaurants, and shopping. This is an active area, and street noise is frequent, but no one should be surprised by that given the primer location. The amenities and common facilities are top notch. I've often used the business center for printing.

It's been amazing to live at Grand Plaza so far! Overall, I have no complaints about mgmt staff or the condition of my Alat. The area is in the heart of River North and can sometimes feel busy (elevator wait times, etc.), but I personally like the 'hustle and bustle' feel.

Apartments and staff are wonderful, but feels like living in a fraternity due to the other residents. Most importantly for someone who works from home, the internet service is AWFUL. We were told by the internet provider that because we live in a corner unit the reception just "isn't that good" and there's nothing they can do. Huge bummer since the building made a big deal when we moved in about the faster internet. Love the Anit, love the folks who work in the building, but wouldn't suggest it the building itself especially if you WFH.

don't live here! Seriously. This building was great until DK Living took over in the Summer of 2012. Now It's a complete joke. The two people who are in charge of mgmt of this building should be embarrassed at the job they are doing. It's as if they are going out of their way to make current residents unhappy. Both of them are completely incompetent. Almost to the point where I have no idea what they are getting paid for. If they are getting paid to piss residents off, then they deserve a lot of money because they definitely accomplish that. I have lived here for several years and There's no way I will renew my lease. Even if they paid me to live there. It's just not worth it, especially when you pay over $2,300 for a 1 bedroom apt. Do yourself a favor and find another place to live. don't give these people your money. They don't deserve it! And anyone who says otherwise is either completely delusional and/or haven't lived in the building during the time that DK mgmt has been the property manager. About the only good thing i can say about this place is that the door staff and maintenance guys are great and are the 1 bright spot.

This community is comforting. Always willing to help out in any situation that you have. The leasing office is responsive and will always direct you to the correct people you need to talk to about certain situations. Ldore the views and the balcony, along with all the ammenities.

I Lppreciate the community here, in the short 5 Months everyone has been extremely helpful and welcoming. A few plumbing problems I noticed were quickly and efficiently taken care of (within the hour of my request). Patio area and pool is a major plus.