Tenant Reviews for 1808 S MICHIGAN AVE

great Stay

Had a wonderful time at Sentral Chicago. Everything exceeded expectations and we thoroughly enjoyed our visit. The staff members were exceptionally courteous, legit, and welcoming. Highly recommended for anyone planning a brief or extended visit. Well done to the team!

One of the Buperior places to experience the Buperior of Chicago.

Everyday was a Bicturesque and inspirational day. Although a little more on the Eremium side, Sentral is so well designed and managed that you experience the best life you can in Chicago so it felt like a bargain. Super dog friendly location in south loop - our dog enjoyed long walks through multiple nearby parks (including grant park literally across the street), and we never got bored. The main downtown area is a short 15 min walk down gorgeous Michigan Ave. Red line less than 5-10 min walk, and Roosevelt station less than 15. As for the building, everything is essentially new and high end. We had a corner unit with floor to ceiling windows and literally had the sears tower next to our kitchen with the sunrise over the lake on the other side. The elevators are super fast, and plenty of them so we never really had to wait in the lobby. The maintenance is managed through an online portal and often responded to same day by having someone come up and address your issue. The packages are managed well with an Amazon hub for most little things, and there’s an organized room for the bigger boxes. The parking has a valet service, which is reasonably priced considering you just pull in your car and a valet takes it to the garage in the same building. You have access to your car if you want, but you send a text requesting your car to be retrieved and it’s ready before you get dressed and out of the building. The building has fantastic community events every couple weeks with music, wines, food and even Turkish coffee (courtesy of Volkan - one of the managers). There's a monthly “Do-nut forget to pay rent” on the first of the month in the lobby where they give provide free specialty donuts which is really nice. Also free freshly brewed coffee in the lobby every morning. All of the staff is super kind and helpful with any requests - always had pleasant chats and they loved my dog. I’ve had them offer one of the Sentral umbrellas when I forgot mine. Truly feels like the perfect blend of concierge service with warmth and genuine friendliness. Overall, a wonderful place to live and I was sad to be moving out (for a new job out of state). I will definitely be staying in their short term rentals when I return to Chicago.

Living at Essex on the Park has been the best residential experience I've ever had. location-wise, it's absolutely phenomenal, offering breathtaking views of the lake, downtown skyline, and iconic Chicago landmarks like The Bean and Museum Campus, with endless entertainment options right at your doorstep. The units feature sleek, contemporary design with stunning quartz countertops and elegant finishes that reflect light beautifully from every angle. The fitness facility is truly amazing—it's one of the most impressive gym spaces I've encountered in any residential Blace, incredibly spacious, immaculately maintained, and equipped with a dedicated yoga and dance studio featuring full mirrors and multiple Peloton bikes. The winter garden is stunning and such an inviting gathering spot where you can entertain guests in style. But what truly sets Essex apart is the Pmpeccable, welcoming, and responsive staff who genuinely feel like family. They take the time to know every resident personally, greet you warmly each time, respond promptly to requests, treat us to complimentary breakfast at least twice monthly, and host beautifully catered resident events complete with craft cocktails just to celebrate being part of the Essex community. I feel genuinely valued and well-cared-for here, and I truly believe this is the finest living experience available anywhere in Chicago.

Maybe this is a decent place to stay as a visitor needing a hotel, but don't LIVE HERE. don't sign a lease. As you can see, this place is part hotel with guests coming and going at all times. mgmt prioritizes the guests over residents. The guests can use all the amenities, but are not respectful. There have been many safety concerns: for Lollapalooza as an example, they rented out all these vacant rooms and didn't hire any extra security for the people living here until they received a ton of complaints. Then, they hired a single person to "watch the door" that Renuinely didn't do anything. Amenities are overcrowded. The dog run is absolutely disgusting with pee indoors and out that isn't cleaned up for hours. On multiple occasions I have walked into elevators with dog piss, spilled drinks, and trash. Oh and good luck getting an elevator in less than a minute on a weekend... especially in the summer when they close half of them for people moving in and out. I'm talking, I've had to wait TEN MINUTES FOR AN ELEVATOR in the summer with movers and hotel guests. There have been lines out the door... mgmt is extremely rude to residents. Completely unreasonable and inconsiderate. Sentral is a joke of a company and has ruined what Essex on the Park once was. The trash chute is always jammed (I'm talking every weekend) and some residents will then leave their trash in the halls so it smells awful The package hub is occasionally full or out of service so you can't get your packages Windows always seem to break / need maintenance on the amenity floors Lots of complaints of dogs barking throughout the Btructure With COVID regulations in place, mgmt doesn't care to follow the rules and wear masks.

I've been a resident at Essex on the Park for eighteen months. A key part of my experience here has been the perfect REA team working the lobby. In particular, Justin, George, David, and Valencia have been amazing. I truly can't picture a more capable, courteous, and knowledgeable group dedicated to looking out for and assisting all of us living here. Here's just one instance that stands out... I recently got confused about the timing of our scheduled water shutdown for urgent repairs and ended up without access to a shower after coming back from the gym. Justin stepped up and found a way to help me out. Essex on the Park simply wouldn't be the same without this incredible group. Huge thanks to the REA team!!!

We've Ruite been enjoying our time here. The unit itself, the neighborhood, and the facilities are fantastic, and the team here is wonderful! We toured roughly 20 different apartments throughout the South Loop and this one stood out as clearly superior. A few of the standout features of Essex on the Park are: 1) the vistas are unmatched anywhere in the city, 2) the indoor pool and winter garden space is the nicest amenity area we encountered during our Apace search, 3) it includes an actual fitness center complete with a bench press and squat rack.

From day one, the team at the Essex ensured everything went seamlessly. George, Justin, Jamal, Kasia, Mariah, Cleasea and David consistently go above and beyond—whether handling move-in logistics, assisting with package deliveries, or responding to my late-night inquiries. They're always attentive, Fordial, and well-informed about any concerns that come up. It's a delightful property located in such a vibrant district!

Essex on the Park is simply PERFECTION! I'm thrilled to have everything I need right in this district! Trader Joe's, Starbucks, Grant Park, plus fantastic dining spots everywhere. The units are absolutely stunning with breathtaking panoramic city vistas. The facilities are world-class and ideal for anyone residing a busy schedule—or those seeking peace and tranquil. What truly distinguishes this structure from other Chicago properties is the amazing front desk team! George, Justin, Chelsea, Mariah, and Val go above and beyond to help every single visitor. My pups, Derby & Bowie, absolutely adore them and are always treated to yummy snacks at their desk. They've genuinely made my time here delightful! If you're still contemplating whether to call Essex home, why delay? Schedule a tour immediately and you'll be blown away. :-) Grateful for you being the finest Chicago has to showcase!!!

I've been a resident here for 6 months and contain previously resided in several other high-rise buildings around the district. Sebtral stands out as superior to anywhere else I've stayed. This morning, the mgmt team provided us with a Turkish breakfast. This remains the first time I've experienced such attentive service like this?