Tenant Reviews for 400 E SOUTH WATER ST

I would agree that the grounds and building are nice from the outside. For as much money as I pay every month I expect to be totally happy with every aspect of my home. Most door attendants are friendly but the management is unprofessional and harsh. When I moved in the shower didn't work and the tub flooded the bathroom. Pretty unbelieveable for a new "luxury" building. When I called to complain I received a complete attitude of indifference on behalf of the management staff. The island and cabinets are made of cheap material. There is a "premium" pay for the southern view of the park. I don't understand this as the northern view is exponentially better as you can watch boat on the river, fireworks from Navy Pier and some beautiful architecture (wrigley building, tribune). Don't fall for this scam. Negotiate everything before signing, once your a resident, they feel they do not have to do anything additional to keep you there. I used to live at McClurg court and they always held appreciation days and did nice things for the tenant. Here if you ask for anything, they are rude and unhelpful. I will absolutely be moving out when my lease is up, hopefully to a better caliber of staff where I feel more appreciated and respected. One more pointer for animal lovers. There is a great dog park in front. If you want a dog, you have to get "permission" from the management office and jump through hoops to get one. It makes no sense to me, but they made my life miserable for about a week, calling and harrassing me at work and demanding all kinds of crazy things. You will also need to pay $650 for the dog.

I've been living here 3 years and have to say the building has taken a turn downhill. -It seems we have a new management/rental office that will just rent to anyone. There are tonnes of college students living in the building who hold loud parties at night. I think they may also be the ones I hear screaming in the park at night. Additionally the printer/copier room is now always out of paper with these students printing assignments etc. -Secondly at some point in time the building decided to change their dog weight limit and allow basically anything in. In fact, I've seen a rottweiller (sp?) in the building just recently. Speaking of dogs, people tend to tie their dogs outside of cafe rom (on the main floor) early in the morning and their barking wakes me up even on the 30th floor. -Maintenance also leaves something to be desired as they charge you, yes charge you for maintenance repairs. Talk about nickel and diming you - it's $6 if you want a light bulb changed. -Then there is the package room and their 2 hour lunch break, they also get in late and leave before you get to work, so you can never get your package, or they forget to tell you, you have one, or loose it. -Walls are very thin if your neighbor has on the TV, you will feel like you are in the room, and God forbid they decide to have sex, like next to my daughter's room -Also a big issue is the white carpet. Except to have it professional cleaned (at your own expense) 2-3 times a year -Heating is another issue. Since the building provides it there is two levels: hot and hottest. I try to keep it off as much as possible. Additionally you better get a humidifier for winter because it is just unbearable otherwise. There are some good things. Like the building is kept clean, the parking is decent and safe and the gym rarely has broken equipment. Also the new shuttle bus is decent from what I have heard. But given the prices I think they can and should do better.

This has got to be the worse management team I have EVER been exposed to, they are rude, condescending and do not address any of your concerns. The units are WAY overpriced and the building is extremely overrated. I cannot wait to move out of the building. If someone smokes in the unit next to you, the smell travels to your apartment, it is awful. For the price and location, you would think the service and amenities would be better. DON T MOVE HERE, save your money and go someplace where you are appreciated.

This is a wonderful building to live in-- lived here about a year. I love my River view, the floor-to-ceiling windows, spacious balcony, myriad of included amenities and on-the-ball, responsive staff. Being transferred out of state for work and as I am searching for apartments in the city I am moving to, it occurs to me how spoiled you can get living here! As I write this review, the current recommendation rating stands at 64%, but I really think that of all the people I've ever met in the building (all who have loved it)- probably no one thinks to write a positive review... so take the 64% with a grain of salt. I think if you asked EVERYONE to write a review, it would come out in the mid to high 90%'s... Granted, not everything is perfect-- I've smelled meatloaf/ other random disgusting meals of flesh cooking (through the vents) more times than I care to think about- but even as a vegetarian, in the realm of things that actually contribute to liking/ disliking a place-- smelling other people's meals waftig through the vents is probably the most minutely negative thing I can think of! Don't hesitate to move here!

I've now lived at The Shoreham just over a year and to be honest, I don't know if I'll ever be able to leave-especially if staff stays the same. Yes, this building is expensive, but you definitely get what you pay for. The views are incredible. The building is always kept very clean. We hear very little noise; except when walking down the hallway, and we live on a floor with dogs. The park outside is wonderful for pets, children, ect. Most of all-I feel completely safe in this building, and it's in the middle of downtown Chicago. The staff is always very friendly. The best part about the staff is the maintenence and management office. I'll call to have something fixed. I've never waited longer than 5 minutes for someone to come, and it's always fixed. There is a great fitness center that's not very busy, except for peek hours, and they also have some fun events for residents throughout the year. I paid cheap rent up in Lakeview area, but sometimes would wait for months for things to be fixed. My friends area all envious of our place-and they should be. We encourage all of them to move in :) There are a couple cons. The doors and cabinets are not of the highest quality. Parking is very expensive but reasonable for the area. There is also less expensive parking if you don't mind walking a bit. The biggest con is probably the infrastructure of the neighborhood: Meaning, there aren't any really close grocery stores, convenience stores, restaurants, or bars. Also, they have been saying construction on the Village Market will start soon (we've heard this since last year), they still haven't started working on it yet. :( Cafe Rom is now open, which helps-but they close by 7pm. Taxi drivers also don't all know the addresses very well yet. Once this place gets established and fully built-it will be great.

I'll make this quick- Very nice living arrangement and great building. This building has higher rent, but it's deserved with its amenities. Plus, this area in Chicago is not being developed to be a "budget buy" neighborhood. Pros: -Clean, newer building -Great amenities -W/D in unit, A/C(ice cold if you want) & heat included, Cable included, Decent updated workout room, pool deck on 16th floor w/bbq's -Friendly doormen -Leasing office easy to deal with (Debbie was her name) -Live on mini-park so plenty of green to look at -Very close to Millennium Park Con: -Parking is $225/mo, but that's expected in this area -Rent is slightly high for area that is still working to be developed into a full-fledged neighborhood -Cab ride is required to reach nightlife In the picture, the shoreham is on the far left.

After living in several different places, I found the Shoreham to be overpriced. When I first moved in I did not have a problem paying over $1500 for a convertioble, but seeing how there is so much construction right next to me, I find myself tired from being woken up. I have lost my view, but what really bugs me is the size of my apartment, it is just a small space for the price. Lastly, I can hear my neghibor's every move. Management has been great however in responding to all the issues at hand. I have moved out recently and haven't looked back.

I have lived at The Shoreham for about 6 months and LOVE living here. The staff is amazing and truly care about you. My apartment is so spacious and modern. I love showing my friends how great of a place I live in. Once you move-in, you will never want to leave.

After moving to Chicago from the West Coast in March, I rented at the Shoreham Apartments. It is a great neighborhood near the park and river, my view was great and although expensive I felt the door staff and location made it worthwhile. But I just hate the fact that my guests get to come to my expensive apartment in a Freight Elevator most of the time. In California you are limited to when you can move into and out of your apartment. The freight drapes were not put up in the elevator until 9:00 AM and they were taken down by 5:00 PM. That way tenants and guests could enjoy the apartment. At the Shoreham they just make you ride in a frieght elevator. You want a nice neighborhood with a young vibrant crowd it is an OK place. You want class for your cash, go someplace else

The Shoreham is the 10th rental building I've lived in in the Chicagoland area over the years, and I have to say it is the best one yet. Everyone is so nice, the building and grounds have been beautifully maintained, and my few service requests have been addressed immediately each time. I am extremely happy here, and unless The Shoreham goes condo in the future (I've been repeatedly assured that that is NOT going to happen), I intend to stay for many years to come.