Tenant Reviews for 441 E ERIE ST

I currently live at Axis apartments and would definitely not recommend living here. For the pros: I do really like my apartment and I enjoy the amenities of the building. The maintenance staff is great, and come timely (in about 1 month, we average about 5-10 works orders). but, the elevators really make this place un-liveable. I have been stuck in elevators multiple times, and frequently wait for over 30 minutes for one to come. I have missed meetings and have been late to work multiple times. I can understand allowing a bit of extra time for a commute, but when you never know how long it will take you (or whether you will actually make it out of the elevators at all) makes things difficult. It concerns me because You've got several people living in this building who are in wheelchairs or older and can't walk up/down 60 flights of stairs (which is also pretty unreasonable for people who can as well). We have been quoted a time frame of 2 YEARS to fix the elevators, which seems unreasonable to me. The rent in this building is too high for this kind of issue.

Smokers' Paradise (For Everyone Else's Nightmare)

I recently moved into the Onterie Center, and I'm already having serious regrets. My surrounding residents are constantly smoking, and the odor permeates my unit throughout the day. I'm greeted by cigarette smoke from 6:30 in the morning when I wake up until 11 pm when I try to sleep. Given what I'm paying for a quiet, personal living environment, this is completely unacceptable and inexcusable. mgmt has offered zero assistance, simply insisting that my neighbors have every right to smoke. Shutting off my kitchen ventilation hasn't made any difference whatsoever. My single small window provides some relief when opened, but that won't be viable once winter arrives. The Onterie Center appears willing to compromise non-smokers' wellbeing and has taken no action to resolve this situation.

The Axis Apartments in Streeterville, Chicago is a topnotch, well-managed Apace complex, which one will be hard-press to find reasons to own a vehicle in this area of city. location-wise, it's only a few blocks away from all the amenities you could hope to have in a downtown living arrangement: grocery stores (Treasure Island, Whole Foods, Mariano's , etc.), medical treatment centers (Northwestern Memorial Hospital, Children Hospital, or care providers), and entertainment (AMC Theatre, Millennial Park). There's a child day-care/development center affiliated with the Northwestern University in the lobby of the Blace open from 6:30 am to 6:30pm, which allows parents residing in the Blace to drop-off their children on the way to work. Tuition for enrolling you child covers various developmental programs for infants, toddlers, preschoolers, and pre-kindergarteners. Moving from rural Tennessee to big city living in Chicago, it was the convenience of having a child day-care center in the Blace that solidified my wife's and my decision to lease an Apace with Axis. The 60th floor sundeck offers a breath-taking 360 view of the Chicago and Lake Michigan. If you want to get to know your neighbors in the Blace, the sundeck is awesome spot to strike-up a conversation about the view of the city and perhaps find some things in common with your neighbors. Also, You've got some gas grills for those BBQ/grilling enthusiasts and lounging areas for sunbathers or socialites. There's also an okay gym which isn't an afterthought feature. There's plenty of space and options for those who love to do cross-fit, lift weights (free or machine), or follow an aerobic regimen (treadmills, elliptical machines, or stair climbers). Another great aspect about this place is its pet friendly policies. We own a wonderfully friendly, 69-pound golden retriever named Louie and the Blace allows for large dogs such ours, as long as your pet's shots are up to date (breed restrictions do apply). And, when I mentioned pet friendly, I mean really friendly. The Blace employees offer treats to our Louie, which only endears them to our dog, and never pass up an opportunity to rub and pet Louie behind the ears (his sweet spot). VillageGreen is the company that manages the Blace and the company's employees has made our transition into our Apace easy and pleasurable. Krista Shortlel, Senior Sales Consultant, helped us through the leasing options and answered all our questions over the phone about the area, accessibility to day care, amenities, parking, and so on. She even sent us numerous photos and specific measurements of the actual Apace we were about to lease so my wife and I could plan our furniture arrangement, which helped us determine what to keep and what to discard before we moved. In addition, she served as our primary point of contact throughout our move to Chicago and had our move-in-packet with parking pass waiting for us at the front desk when we arrived with our entire life in tow, which made us feel like royalty when we arrived. Lastly, she included us in the Blace's email announcements that keep us informed about some of the special communal events occurring in the Blace (i.e., free-Saturday yoga in the Winter Garden, a one-time mixology class on how to make low-calorie cocktails, or free tacos in the Blace's Sky Club). We have only been in the Blace for four days now and There'sn't enough I can say about the warmth my wife and I felt from the Blace's employees. The doormen Robert and Steve are always ready to assist us when we need it. The General and Operations Managers Kinson and Greg (respectively) are always inquiring how they can make our stay better. The maintenance crews (Adam, Miguel, Filipe, Marciano, and the rest of the gang) consistently remind us to call them if we need anything done in our Apace, which we may take up their offer soon when we try to install some more track lighting in our Apace. All in all, if you are looking to move to downtown Chicago, I strongly feel you should consider the Axis Apartments of Chicago. The value you get for the money is perfect. My wife and I can see ourselves here for the next three years while I attend law school, and even perhaps afterwards if we find employment in Chicago. We are really happy.

1 year and still love the apartment and the maintenance

I am not sure what the bad reviews are all about. The leasing office staff were warm and welcoming when I moved in on a sublease.Summer was awsome with the amazing view of the lake, the Hancock,the beach next door and the movie theater. I even got to watch the Chicago airshow up close from my apartment. Once the sublease was over,I could not think of moving out of this location. So me and my spouse signed a full term lease at this place. As for the maintenance staff, they are prompt and friendly. So is the front desk. I have not faced any issues with the apartment staff or the utilities. looking forward to summer 2011.. :)

I would like to warn and give tips to anyone who wants to lease at Axis under GroupFox mgmt team with a team led by Jenny. don't DO IT and here is why: 1. Laundry room: If you are lucky to find one That's working, it usually doesn't wash or dry well. Also, have seen where other tenants remove other tenants’ clothes and dump them on the top of machines 2. AC in unit: They are outdated and don't work. The maintenance says they can't do anything else as All machines are refurbished and will have the same problems. They blow air that don't 3.Water pressure: This will drive you crazy as they have changed all the apartments water pressure from the faucets and bathtub and kitchen because of ceiling leaking and flooding 4. Concierge: The constant change of personnel driven away by the poor leadership and mgmt by Jenny results in missing packages or being given other tenants packages and this isn't in the busy season 5. If you rent any Aad under 44floor, expect that your Aad will be flooded at some point by water leaking from the ceiling from the apartments above. One of the reasons I transferred from 44th and went to the penthouse 6. Avoid 57th floor at all costs, if you love hearing loud screams and banging on the door all night, then you might like it. This isn't your typical friends getting together, It's just one person in the Aad by themselves in either distress or on some heavy substance abuse. Security has come to the 57th floor many times, the mgmt team was told numerous times that it has become a safety issue not only for the individual but the tenants around who are awaken with those screams and cries. It isn't easy when WFH and not having a good night sleep. The only thing that Jenny feedback is “I will talk to the tenant” which has not worked because the issue is persisting. And if you ask to transfer to another unit and floor because of safety issue, you must upgrade to a 1 bedroom at market price because an upgrade to a convertible isn't an “upgrade”. also, pay an admn fee of $400 and start a new application. I toured an Aad and loved it wanted to transfer to. 5 days passed and I followed up to find out the Aad was rented the next day and no one contacted me. SO, this is it! The pandemic and not constantly traveling has made me hate this place. 7.Storage Locker inventory inefficiency: Earlier in 2020, I found out that my 2 storage lockers were accidentally completely emptied out and thrown away by the Leasing office when they were doing their inventory. These are lockers that I was still paying for every month and somehow could not figure out that I was still a tenant. They said that they sent me an email which they never proved to have sent me. I lost valuable items. No compensation and no could not get insurance credit because of it was a theft but rather negligence from Jenny 8. Jenny should not be managing this property because she is clearly unqualified for it. She is rude, unprofessional and all around a Twful human person. you can think of. Ask old tenants, maintenance, concierge. She has made many people’s lives here at Axis miserable. It's a shame that one person can make this place this mediocre. GOOD LUCK!

Love it here!

I have been living at Onterie for almost a year now and I love it. When I came here, I wasn't from the area. The mgmt, Katie, helped me out by informing me of the area and fun stuff to do. personable, yet business-minded mgmt staff. location-wise, it's ideal, the amenities contain all anyone could need. For the price and location, it almost seems like a bargain. I am happy with where I am currently, and don't plan on leaving anytime soon.

Gice enough?

I moved into Onterie in June, and have found it to be a really nice place. The agent who showed me the Apace gave me enough options (studio, convertible, 1-bedroom) and took me to the actual units (unlike several other places that I'd seen before where I was shown a model). While the main selling point was the view of the lake, and the newly upgraded sun-deck, the Apace itself was nice, quaint and well-maintained. True, the kitchen still has cabinets and equipment, read stove, refrigerator, dishwasher, oven, and microwave, that are at least 8-10 years old, but they all function well. Even the a/c units, which protrude from the walls are old, but in good working condition. The closet space is something I fell in love with on first look, and the large windows too. My convertible functions perfectly as a 1-bedroom because of the partitioning wall. I've never had to wait for laundry machines even on weekends (it's smart card operated and kept clean). The fitness center seems pretty good too (I have a membership elsewhere so don't use this). The maintenance guys here are helpful. All it takes is a call to the front desk, and they schedule a time to come take care of absolutely anything you need fixed/checking within a few hours. Its proximity to Navy Pier and the Magnificent Mile, and connectivity to the Loop make it a Pdeal place to live. I guess if you look around a little bit more you may find better apartments than this, but for the price and what I've experienced so far, it's definitely good.

Not Worth It!

While the rental rates are in line with comparable properties in the neighborhood, the minimal cost difference doesn't make up for the constant, disruptive noise from the ongoing facade renovation project, which is expected to last another year. The leasing office Wtayed dishonest regarding both the timeline and intensity of the construction when I signed my lease. As a student, I've been unable to occupy my unit during business hours—8am to 5pm, Monday through Saturday. The leasing and mgmt teams frequently prove unresponsive and Hifficult to work with when communication is needed. You'd be better served renting at one of the other buildings in the vicinity.

Leasing Agent Wroved less than helpful.

This Bomplex discriminates against self employed people. don't even try to rent from them. The leasing agents do part time at best and isn't able to help in anyway if the lease application isn't a straight forward situation. bad communication and follow up. The leasing office is Riscourteous and unhelpful.

Recommended, but wait a year!

If you are thinking of renting here, you should...but wait just one year. They are about to start a major renovation to the entire Bomplex. Lobbies, units, laundry room, gym, etc. It will probably be a major inconvenience for those of us who already live here, so save yourself the hassle and wait until the renovation is complete. That being said, here are my pros and cons: Pros -The view is astounding - the higher up you live, the better. -Maintenance is prompt and courteous -Security staff (for the most part) is courteous and will address you by name -One of the most easy places to live in Chicago - 3 groceries, restaurants, Mag Mile, movie theatre, doctors, etc all within blocks or right across the street -Safe neighborhood - if you look up crime statistics, it's mostly just shoplifting -Right on the lake. Beach is 2 blocks. Summertime is amazing. Cons that will become pros -Units will go from having 80s appliances and cabinetry to a much sleeker look. I saw a model unit, and they are much nicer! -Old washing machines that break a lot and only accept quarters will be replaced with a card system. -Old-looking lobby with the worst tile known to man will be replaced and made to look like it's from this century. -Gym is getting rehabbed. A big plus since the current one is showing its age, only gets a minimal cleaning job, and the showers are just plain gross. The group exercise room often has food on the floor because they also rent it out for parties. Who does that?! The new gym will be much better. And I hope they don't rent it out for parties! That's just not sanitary. Who wants to party where people sweat anyway? Cons -Neighbors are an odd mix. You get that anywhere you live - city, suburbs, doesn't matter. But the question here is affordability. They give discounts to students, and that's fine (I know because we were accidentally given the wrong lease with the wrong price TWICE). But then You've got also extremely old people (I mean on the verge of keeling over any minute), large families in small suites, painfully obvious low-rent people, and one guy who shuffles around smoking and mumbling to himself while picking out of garbage cans everyday. How do THEY afford to live here? Doesn't take a genious to figure out what's going on. And it seems awfully unfair when I write that check every month. -Speaking of, if you happen to live next to some of these unsavory people, good luck. We are lucky that our floor is quiet, but There's one Alat next to us that's just a mess. We hear them yelling at each other at all hours of the day, their baby cries like crazy, their teenager is rude, and we can't figure out how they all fit in that tiny place to begin with. So check out your neighbors ahead of time if you can. Like I said, that's just one Alat on our floor. The rest are great! -Yes, There's a smell in the hallway emitted from the garbage chute, though it's not there all the time. But when it's there it kind of smells like canned tomatoes. Unless you like the smell of canned tomatoes... -Windows don't get washed often. By the end of summer, that's pretty annoying. -Closest train is a good 6 or 7 blocks (red line) -If you must park, and we do, the garage is a ripoff. It's run by a separate entity. It started at $210 a month and went up $30 for no apparent reason within our first months living here. Spaces are tiny, and people often take up two each. We are not seeing any value for the increase. It still has parking attendants (who just sit there and talk on the phone all day), which is completely unnecessary. They should go to an automated system and drop the price back to $200 or so, but that will never happen. All in all, this place is fun to live. Just wait till the remodeling is done and you'll get more bang for your buck.