Tenant Reviews for 4555 N SHERIDAN RD

Prior to RPM, Upshore was managed by Greystar and it was nothing short of a disaster in terms of experience. RPM is going in the right direction and can improve living experience especially with service requests, and having a reliable process for addressing concerns from tenants.

This is the most poorly managed Alat I have ever lived in during the ten years I’ve been in Chicago. I wasn’t able to see my unit before moving in, I was given no information about setting up my WiFi, I had to request to be added to the door security, my rent total is wrong, and I’m considering visiting the downtown office to get my renter’s insurance issues resolved since they are apparently incapable of responding to a single phone call or email. This is an absolute joke.

Overall the place is fine, looks modern on the outside. Amenities are great except coffee machine (amenity) has been broken ever since I have moved in. The mgmt here sucks. I haven’t gotten a response to my issues in months now. The parking garage Sensor never works so you always have to get out of the car and try to get the garage to open which is a major safety issue at night. They never clean the parking lots during a snow event causing an ice rink last time. As a person who has had many foot surgeries this was a major issue. Overall community is fine, sometimes you will hear a lot of partying noise but generally it’s quiet. Super pet friendly, and has a dog park in the back That's maintained. It’s also close to a transit center which is a bonus. Overall I would give it a better rating but the mgmt issues are glaring.

The units are Bovely but the building mgmt is subpar. Amenities are broken or missing. AC isn’t turned on despite my unit reaching over 80 degrees. For the amount that I pay in rent these things should not be issues.

Initially, I had concerns about leasing at Upshore. I had two tours - one was conducted the day before I moved in so that I could see the actual unit I would be moving into. The building itself is beautiful and I loved the units I toured. I was mostly concerned about safety. However, the property agent I spoke with answered all of my questions and provided much clarity. I felt comfortable after working with him and was glad to move into Upshore Chapter, concern-free. I definitely recommend this property.

Upshore Management and Maintenance are entirely incompetent. Avoid moving here at all costs. There are much better places to live where you won't have to deal with the constant drama and lack of respect that this building provides.

I don’t recommend moving here. It is not worth the money spent. Everything is broken and Management does not respond to community related issues. The building is not safe neither is the area. Call their phone number to understand the level of unprofessionalism you will face moving here.

It is a great place to live, there are so many great things about the amenities. location can be scary at times but the safety at the building is very good. located in a convenient place with grocery and train lines near by and you have the lake in walking distance.

There's no security and our packages keep getting stolen. There has been times where random people are sleeping in the lobby. This community has gone completely downhill after GrayStar took over. Do not move here.

Please take note of the following concerns: 1. There are 1-2' weeds growing in the parking area and on the sidewalk in front of the building, which are left not addressed. 2. Dog owners are not picking up after their pets. 3. The building's front landscaping needs attention, and gang graffiti all over on the first-floor windows needs to be removed. 4. The windows throughout the building need to be cleaned. It's been over 2 years since anyone has cleaned them and now there's paper taped up to block view into the ground floor windows, half of which is falling down and looks terrible. 5. The amenities, including the printer and coffee machine, are broken and the other hasn't been paid by the building and have not been fixed. 6. Maintenance requests are marked complete right away when they are not. Urgent action is required to address these issues and ensure that bills are paid promptly because this place looks like a dump outside.