Showing 11–20 of 25 reviews · Page 2
Current Resident 875384
10 years ago
The office staff is very nice at first when you sign the lease after they try to avoid you and don't help when you go complain of certain issues parking space is always a problem even though they said they fixed it and there's nothing they can do ants are all over the apartment and some roaches even though they claim to do pest control every month over all save your money and look for a very place.
Current Resident 781741
11 years ago
Apartments were good at first but then was taken over by a dictator that is rude. Manager is rude, at first friendly but now she avoids people she doesn't care for. She make rules up for everything, that sometimes her staff does not even follow - not to put items in the mail box, pool tags but no one checks, charging fees for refusal of pest control, gives hardly any notification for entry of units, not bbq near the buildings, just to name a few. Multiple monthly inspections that are pointless where staff tromps through the apartment and moves personal items. Lights are always out around the complex. Had bbq pits but tore them all out, and staff give you ugly looks when residents bring out their own pits. Gym equipment not working. Rent keeps rising yet no improvements are happening to the complex - will be looking for another complex at the same rate with more amenities.
romero8668
11 years ago
A great place to call home! Good price for the space and value. I've lived here for almost 6 months, I've had no issues so far. Maintenance is fast and efficient. The apartments are quiet and safe, which is a peace of mind since I have two kids. I noticed that on previous reviews parking has been an issue which I can see that happening since the property is not so big however in the area that I live at I've had a problem finding a parking maybe once. The staff is nice and I've never seen or have heard of any crime in the apartments, kudos to the courtesy officer. So far, so good, I would definitely recommend this place to anyone.
Current Resident 161291
11 years ago
One of the worst experience renting. 1. They give you a sticker to put on your car to guarantee a parking spot, but almost every night there is no parking available. Leaving residents to park at the outside of the apartment. 2. Apartment complex is unsafe. There are people walking up to me late at night asking if I'll do drugs with them or I've id like to come to their party. Because of how bad the parking is I park on the other side of the apartment complex meaning I have to walk extremely far late at night to get to my apartment. It has gotten to the point where I carry a knife or ask my fianc�© to meet me and pick me up. 3. They find ways to charge you for no reason and complain. I randomly received a letter say that I needed to fix my blinds, add my fianc�© into my lease because he visits too often, and that I should pay a pet deposit for a stray cat that hangs around the apartment complex. I've started to feed this cat because the apartment complex will not remove him. 4. One night there was no parking so I was forced to park in a handycap spot, I called the office to let them know that I would move my car right away once the rain stopped, the lady I spoke to said that was fine. The same incident happened again and they towed my car. I understand it's illegal to park there, but it was raining and dark outside and for my safety I parked close to my apartment. 5. The management is rude and inconsiderate. They don't care for their renters safety and try and force people out of their apartments. 6. The maintaince walks in without permission. Twice now this has happened. The first time I was at work and I had a call letting me know that the maintance has already walked in because they left a tool from the day before. the second time I was on the shower and I heard knocking and ignored it. Then I heard a man walk in and start spraying pest control without permission.... I was in the shower!! How awful and uncomfortable! Never never will lease here again or recommend anyone to lease here.
Current Resident 427331
11 years ago
I have lived here for 6 months now and I am very please with Oak Grove apartments. I have had nothing but pleasant interactions with the management and the facility. Like any apartment complex it does have it's downfalls. Roaches, although not a "problem" I have seen a total of 5 cockroaches in our apartment since we moved in, not a problem, but they are there. The gym isn't the greatest in the world, with very few options and a constant broken treadmill, it is very convenient and clean. The parking is fine IF you get home by 9pm, any later and you'll have to park a bit further away than expected. It's really not that bad, as I've found Oak Grove to be safe and secure and haven't had any crime problems (knock on wood). Although, there is this kid that will hang around the laundry and work out area but I'm pretty sure he's harmless and just bumming the wifi. The pool is so nice and the business facility has been great for those random things I need to print off. I would overall recommend Oak Grove if you are not looking for anything super fancy but just a nice, clean, place to live. Also, not anything the Apartment complex can control but the surrounding area isn't the greatest. It's very crowded and being right off of Jones and 1960 leads to very little/no sidewalks or parks to walk around in. It's a very commercial area and although that's convenient for when you wanna quick drive down and get some gas and a taco, you can't exactly take a walk to the local coffee shop. Walls are a little thin....
mandy_esq
11 years ago
I have lived at Oak Grove for about 5 months and so far so good. I would definitely recommend this apartment complex to anyone of my friends/family. It is a nice, quiet complex and everyone seems very friendly. And for the area it is in, it is very affordable! The staff is always so helpful. Britney has helped me out so much and even when I see her outside of the office she always asks me how I am doing and is so nice. I have a pretty big dog and in order for him to be on his best behavior he needs to get out all of his energy and the pet park is perfect for him! The pet park is huge so I take him out there before I go to work and he runs around and plays until he gets tired. I dont think I would be able to live in apartments without this pet park for my dog. My AC went out once and within an hr of letting someone know it was fixed. Thank God because no one can live without AC in Houston! The only bad thing about this complex is the parking. During the day the parking is fine but after 10pm I can never find a parking spot close to my unit. But I feel like this is an issue for most apartment complexes.
plainjane521
12 years ago
I've lived here for 6 months, I cannot wait until my lease is up. My apartment was broken in to after 2 months of residency. Management stated that there was never crime in that complex, but I see cops there very frequently. My neighbors played loud music every weekend, but then complained because my toddler plays too loudly and they can hear through the walls. Not what I expected, not a good fit for a single parent with a small child.
Srabbit89
12 years ago
I currently live in these apartments and they are terrible the management is awful and very rude my lease is up in two months and I can't wait I read the reviews before I moved into these apartments and they were bad reviews and I should of listen to them cuz everything was true. The roaches, the staff and let me tell you the parking is ridiculous there are simply not enough parking spots for residents that stay there so they decided to start towing cars so get this the cars they have been towing are cars of residents it's crazy most of the time I have to park outside the apartments and walk to my apartment complex this is very dangerous especially late at night. The staff who is currently there are are rude and inconsiderate they don't care about the issues in the apartment and if you complain there not going to listen . I have tried to get in contact with their corporate office but there's no number only a fax so i have been sending in letters but no improvement . When I first moved in the hot tub was broken for literally 4 months and that's one of the amenities that I really cared about. These apartments are always complaining about dogs using the bathroom on the grass instead of having maintenance pick up the poop from the grass like regular apartments they put out signs telling us to walk our dogs all the way to the dog park in the back of the complex to use the bathroom I know right ridiculous for the prize of these apartments it's not worth the annoying staff and rules it makes me feel like I live in a college dorm or a tax credited apartments I would not recommend these to anyone
holly0324
12 years ago
I have lived here for almost 2 years and have not one complaint. I am a single mom and have never felt more safe. The on call officer lives next to me, ----- in the office is always so helpful. My lease is up in march and i plan to renew again and actually upgrade to a bigger unit:) these reviews are just angry people who must have gotten evicted bc the management does not tolerate stealing or rugs on the property
Ms.H
12 years ago
This are the most nasty apartments I have ever lived in. They have knats and mold in them the carpet is nasty I get it clean every month stains still come back and the manger is a drug head. She is very racist and I have seen everybody that new coming in that gets new carpet. We been here in two different apartments here and both apartments carpet was nasty. And dog -------- all over the place she don't say ---- and she sat there looking at them but of course they -----. ----- is trash and very very nasty and im so glad too be leaving this dump --- place. ----- is a piece of ------------------. And she can have this ----. Knats, mold, nasty carpet, dog ---- etc.They need too be closed down.