Tenant Reviews for 10770 BARELY LN

Please do not move to Oak Grove Apartments..The reviews are written by management.Save your money and time...Don't move to this "DUMP"!!!!! There are many other beautiful"New & Clean"apartment's in the area you can get better customer service.The management company at Oak Grove stand behide the witches in the office..------ the assistant manager with her lying,deceptive ways.The management lost my money orders 2 times found the payments and still charged $250 in late fees.Deposited the payments and did'nt tell me payments were found.I traced the payments and they were deposited and cleared.Save yourself the pain & drama don't move to Oak Grove..

I'm not a person who EVER rights reviews, but after reading some of these reviews I felt compelled to set the record straight. This is NOT A FAKE POST!!! I moved into Oak Grove back in June 2012. I'm a single female in my mid 20's so safety and affordability were of the utmost importance to me. After about a month of searching for something that met that criteria was up 832-338-7005 my standard, I stumbled upon Oak Grove and was pleasantly surprised. The grounds were clean,the pool was great, and the 1br was at a great price. While I was there a current tenant warned me about the bug problem but it wasn't that big of a deal to me. I came back the same day and pre-leased. Bugs: Since my move in date I have noticed an issue with ants and a few large bugs here and there, but I chalked that up to the apartments being surrounded by trees. I called and put in a work order for pest control. Slowly I began to notice less bugs and now I hardly see any, with exception of a random grasshopper but thats nothing to raise hell over. Some ppl just expect management to be able to annihilate every freakin living thing that cones within a 50ft radius of their from door, and thats just plain unrealistic. The point I'm getting at about the bugs is, I had a provlem, told them about it, they fixed it. Neighbors and Noise: Before I was even fully moved in, I was approached by a very nice and welcoming neighbor. No foul play going on there. But he was pretty much the only one who has ever approached me. My upstairs neighbor, however was so unfriendly and made so much noise at all hours of the day and night that I suspected he might some kind of serial killer (I'm kidding, but seriously it was an ungodly amount of noise). After several attempts of asking him nicely, I took my grievance to management. The told me that they would address the issue and I'm assuming they did because I haven't heard much from him, well atleast nothing to complain about. As far as the noise and "------" disturbances within the complex that ppl are talking about, I haven't witnessed any of it. Maintenance: Haven't had that many issues with things breaking, but when something has not been operating up to par, they fix it and fairly quickly. Staff: The staff has been really nice and very helpful. No complaints there. Parking (Dun Dun Duuunnn): Parking is my biggest grievance...there simply isn't enough of it. There are detached garages but most ppl use them for storage. Probably because there isn't much storage in some of the apartments. Its pretty much dog eat dog when finding parking, no mercy. Even handicapped parking and the white lines inbetween them get taken. When new management took over they issued the residents parking stickers. They could probably do a better job enforcing parking since its so limited In a nutshell I have no problem recommending ppl to live here at Oak Grove. As a matter of fact I already have. :)

I've lived at Oak Grove for a year and love it. When I put in a maintenance request, they fix the problem the VERY next day. When I have a package in the mail but can't pick it up because I don't get off of work until late, the office will personally deliver it to my apartment. The gate remote was free. The fridge broke and they replaced the whole thing within 24 hours. I broke the same blinds twice and they replaced them for free. I broke the toilet tank on accident and they replaced it the same day for free. I'm a young woman and I live alone and I always feel safe. There are mostly young families that live here.

Run!!! This place is going down hill FAST! The staff is lazy, the gym is mainly full if BROKEN equipment, crime is starting to be a nightly occurance here. I have so much anger for the laziness aand classlessness of the staff and people here. I can not wait to get out of here. Children drowning in our pool, drugs being sold, women knocking on doors at night trying to sell themselves. It's a disturbing place. Do not, i repeat, DO NOT, sign a lease for an apartment here.

Great place to call home! I have lived here 1 1/2 years. The new staff is great. Manager is sweet and takes care of any issue promptly. Please come visit the office staff and view the great layout of the apartment before you listen to some of the bad reviews. I would guess the bad reviews are from some of the old tenents that were not good tenents. I have had no problems with the new staff and our neighbors are friendly. I'm happy here and plan to renew my lease soon.