Tenant Reviews for 12710 Brant Rock Dr

There's a mayor roach infestation. All my cabinets in the kitchen, bathroom area and closet are falling apart, old . I'm still waiting for my door to be fixed. Never had a garbage disposal, I asked for one, one year later, nothing. Maintenance is bad, they drive cars on walkways, wet mud that's not cleaned us very slippery. Do yourself a favor, find another place, all they want is their rent money.

Terrible. I agree with the previous poster. ALL SECOND FLOOR UNITS NEED CARPET. The flooring/walls are too too thin and I hear everything. I also live underneath a family with younger children and I haven't gotten a decent nights rest since January. Extreme roach infestation. Rude front office staff. WATER PROBLEMS ALL THE DANG TIME (no hot water/extremely low water pressure) It's really really bad. At one point they had the grounds crew on a tight schedule but now it will be weeks before the grass is cut. These apartments have gone from bad to worse.

Just found out today 5-28-2017 that there is "new management" at The Trails of Ashford apartments and as such the new property manager is aware of the current situation involving Unit 2902 tenant(s) which include (2) women who occupy the unit along with a 4 year old child who runs constantly in the unit. There is no compromise with Unit 2902 as to the loud disturbances coming from this unit. I have called the Houston Police Dept on numerous occasions as to the loud disturbances and the 4 year old child running constantly in the Unit 2902. There is a problem associated with the tenants in this unit and just recently the 4 year child was running constantly between the hour(s) of 8 pm to 12 midnight on 5-27-2017 to the point of me calling the Houston Police Dept to do a "welfare check" as to why this child was not asleep at this time. I was doing my work on a legal case during this time and the noise/disturbance was over-whelming as to conduct my work involving discovery and interrogatories. The officer came to do the welfare check and left. The office management is fully aware of the problems associated with Unit 2902 and as of this writing I will be relocating to a suitable community as to maintain a normal work environment to complete a long and difficult litigation that i am currently working on. MY MESSAGE TO ANYONE COMPLICTING TO MOVE TO THE TRAILS OF ASHFORD . DO NOT MOVE HERE. THE MANAGEMENT NEEDS TO INSTALL CARPETING IN THE 2ND FLOOR APARTMENTS AS TO HAVE THE OCCUPANTS ON THE 1ST FLOOR TO NOT BE DISTURBED BY THE UPPER UNIT9S) OCCUPANTS. IN MY CASE I TRIED TO NEGOTIATE WITH THE OCCUPANTS OF UNIT 2902 AND THE OFFICE MANAGEMENT AS TO VERY LOUD DISTURBANCE(S) THAT OCCURRED BETWEEN JANUARY 2017-MAY 2017 AND THERE IS NO COMPROMISE FROM EITHER OF THESE INDIVVIDUAL(S). IF YOUR TREASURE YOUR PEACE AND QUITENESS DO NOT MOVE HERE. PERIOD.

I will be moving out in April 2017 that is when my year will be up. I recommend NO ONE move to this complex and maybe it will be shut down. The grounds have trash on it daily because a lot of the people that live there are nothing more than thugs and they don't care. My neighbor sells drugs has about 6-8 of his "homeboys" outside nearly every night drinking, being loud people knocking on his door all hours of the night (DRUGS). The management sucks cant even get in to see the manager, the roaches are terrible I got them under control but if you make the mistake and move here keep at least two cans of Raid around at all times you will need it. The maintenance is terrible they half fix stuff then leave a mess behind for you to clean up. Again it would be a mistake to move here my last three months can't get here soon enough.

DO NOT, I REPEAT DO NOT MOVE HERE!!!! No matter how much you spray there is always roaches, it's always something wrong with the hot water. The noise is ridiculous. 2am 3am you hear people outside arguing at the top of their lungs. It take maintenance FOREVER to fix things!!! Can't wait until my lease is over!!!!

I moved in a desperate time and it's been a very horrible unsatisfactory living at those horrible apartments. The attention the management has been very insufficient to maintain a clean apartment complex. The apartment management has only one maintenance to handle all the property problems. Within my own apartment, they have neglected to replace the broken window, fix the leaking shower head, or repair the garbage deposal and the AC temperature went out. These problems are major issues for me, as I have had to clean up water in my apartment whenever it rains from the broken window. There are many problems with the apartment complex, including the cleanliness of the parking area the stairs, the landscapes. These problems are not only aesthetically displeasing, they also may cause health and safety problems for residents.

Roach Motel on steroids. No matter how much we spray or put down Boris acid..nothing works..they left a note about extermination once in almost a year of being there. Management keeps changing and maintenance crews. In one month our refrigerator. a/c and stove all stop working. Got the air fixed after a few months, now the other two are still not working and we have to keep sending request. I had to write a note on the money order envelope for rent ..I am tired of eating out and throwing away food....DON'T MOVE HERE!!

Do not move here!!! It's the nastiest place you ever want live in. I canno wait for my lease to end!!! Roaches are bad. Whenever you need something fix takes forever for them to come!!! Water bill is outrageous!!!! There is alway sewer problems and they don't clean it up after it gets fix. It's not even worth my or your money to be here!

I give this complex an average rating. Their are some things that need to be fixed. I gave one star to the noise because you have bunch of lowlife who act like they own this place, blasting their loud rap music past one am, leaving food and sitting on the washer machines in the laundry mat. They have three laundrymats but only two are working. You have lowlife that trash the laundrymat. The grounds I gave three stars because its just your average complex. Your not living in westchase district. Safety deserves one star because the back fence has a hole. People from other apts have come into this complex. Their is not enough lightposts, you have broken lightposts. This complex needs more lighting at night. Parking lot needs more lighting. I have herd gun shots and seen police here. This is not a blue star complex. The neighborhood is nice. Two bus lines, 67 and 151. You are not far from Fiesta or Wal-Mart. If you depend on the bus, the location can be a problem. My AC has went out several times and it was always the same thing, the compressor. All the AC units are old and need to be replaced. The maintenance have always return my call and fix what needs to get fix. I have never experienced any problems with the staff. I have always felt thet were always nice. I gave four stars because I saw a staff with their phone texting. Expect to call the office and tell them you have roaches. All these units need pest control once a week. I will buy Raid if you decide to live at this complex. The carpets need either to be removed or replaced. I say removed and have tile. The kitchen and bathroon has vinyl tile. The livingroom and bedroom doesnt have a light fixture in my unit. I am sure the other units have one. What I dont like is that they add the utilities onto the rent. I have a one bed one bath. My total is between 623 to 625. My rent is 569, the utilities is between 53 to 55. The price you pay is not worth it. They have increase the rent $50 and if you do not tell them your going to renew the lease by a certain date, they charge you. They only accept money orders. Only one pool is open. The gym has been closed for over a year. Their are people here who smoke pot. This complex has lots of lowlifes. You have kids who play in the parking lot, cause parents here dont care.

If you want to live in a craptastic apartment complex you have found it! Bayshore Properties is so cheap to fix anything! Maintenance is very helpful but can only do so much. Best thing about the property was the mature trees but for whatever reason have decided to cut them all down, horrific and bare and have left the pieces of trees as a fire hazard... One cigarette but away from tragedy!!! I guess the property wants to emphasize its short comings. Horrible place to live would recommend else where any where else...by they way you will love it here if you love roaches!!!