Tenant Reviews for 15530 ELLA BLVD

DO NOT RENT HERE! A Complete scam! They took my funds with NO CALL BACK or with any update what so ever! The first apartment I was shown was a 2 bedroom. It was horrible, It had lifted base boards, a rusted and dirty fridge , stained carpets, hanging cabinet doors, stained concrete on the balcony, rusted vents, a terrible paint job and broken blinds! I mean no work was done on this place what so ever! It looked like they have been allowing people to move in and out for years with no renovations what so ever!!I thought this has got to be a home for meth addicts or the less fortunate because no one in their right minds would work and pay for this! I then asked to see another unit, the leasing Agent Crystal Parra then showed me another unit which was a 1 bedroom that looked much better, but on her phone. Which was also a fraud because there was never an apartment ever ready for me to move into! She used this to lie and get me to pay the application fee! The agreement was she would get me in by Christmas. I gave her all of the documents like she requested, even my bank statement. She even asked for my kids SSN which was very odd. She never even called me back ONCE! Horrible customer service and very unprofessional! I called her back after two weeks of waiting and she says " oh, I was sick and out of office which is why I didn't finish up your application. I'll go ahead and finish it up now. "As if no one works other than her when she is out of office! She hadn't even started the process yet! I called back again after 3 weeks of waiting ,by this time I knew it was a complete scam! She says "oh I left you a VM last week (which was a lie also) informing you we denied your application because we could not verify your employment " which was also a lie when I have ALL OF THE DOCUMENTS TO PROVE OTHERWISE!!! They took my funds with no regards or working for it! LAZY WORKER, I HAD TO CALL TO GET HER TO EVEN MOVE AT ALL!!!!!!!!!Not only did she hand up on me for calling her out ,but they also deleted my previous review because they do not want others to know the truth about them!!!!! ALL THE GOOD REVIEWS ARE BOUGHT AND NOT ACCURATE! TRUST ALL THE BAD ONES BECAUSE THEY ARE ABSOLUTELY TRUE!!!!!! I will leave this review on every website connected to them!! Every time you delete this, I will repost so we can go on forever!!!! But you will be outed!!!!! DO NOT RENT AT THIS LOCATION OR PAY THE APPLICATION FEE THEY ARE SCAMMING PEOPLE WITH PHOTOS AND LIES!!!!!

Muy confortable, seguro, amplio, buenos servicios! Me alegro de haber venido aquí, la atención por parte de Juani en información y servicio es increíble! La zona es agradable y muy segura! Recomiendo !

The manager is a liar and I went to court it was thrown out my rent was 752 she lied and said it was 1200 had proof had the lease with dishwasher was not working the tried to add it on me I left in October she again lied and said it was November had my new lease to prove that as well I called yesterday to pay what I owe now she don’t want to talk I’m in a new home and loving it. But I still want to pay the 752 like court said that was owe

well i live here now and been here for 4 years and didn't have the problems the comments are talking about and my area always clean and its no noise over here where i live and my apartment is nice but the only reason i am leaving is because they no longer accept section 8 other then that i would still be here and my one bedroom have washer and dryer connections fullsize but its on the third floor.

This isn't a place you want to bring your loved ones to live. We have witnessed so much violence you almost have to run to your apartment. Security is for appearance only.. a super sad joke. The camera's don't work and you never get your mail, they throw it away., They won't let you talk to anyone in the office unless you have an appointment. The entire complex is partially condemned due to mold and leaks, which is a major reason the cock roaches are out of control. It's normal to hear bullets whizzing by and physical fights on the parking lot even seeing someone's baby take his last breath. The trash is ridiculous and they will enter your home without you knowing. Going as far as going through your stuff make sure your cameras are working. The office is deliberately lying and deceiving people. NO POOL, NO WORKOUT AREA, NO WATER AT LEAST 3 TIMES A WEEK THEY TURN IT OFF TO SAVE, THEY WON'T TAKE RESPONSIBILITY FOR ANY OF THE CALAMITY. THE WORST COMPLEX I'VE EVER BEEN IN. I KNOW THIS IS A LOT BUT PEOPLE HAVE TO KNOW WHAT THEY ARE GETTING INTO THE PANDEMIC IS ENOUGH WITHOUT THIS MESS GOING ON.

I like living at the Venitian Apartments there quiet and I haven't had no problems at all only one little problem I had for 2 days I had a water leak it from my kids restroom closet and when to my kids room and some part of my kids carpet was wet but they took care of that right alway it was during the weekend but other than that is good community and we got approved fast in the night there's a security guard walking around so my family and I liked it ????

The place is a disaster. I regret the day I signed the lease. The tenants leave trash everywhere. Weed smokers all around. The gate never works, they never fix anything. My hot water was out for 1 week. I had to beg to get a mail box key the lease office does not respond. The pictures are only if the front the back and fork t now look like trash. Parking is horrible! Fights, gunshots, car theft, an overall cluster ----!!! DON’T MOVE HERE SAVE YOURSELF! Pest patrol never comes

I wouldn't recommend this place to my WORST ENEMY. Staff is great during your move in, but request/ complaints forget it. Parking is horrible. Residents are DISGUSTING and Careless. Gunshots, Police sirens and dog barking Allnight. I don't even sleep anymore. I Hate it here sometimes its definitely not what I expected. I have looked out my window at 2 or 3 am and I see ppl breaking into cars I hit my panic button to scare them off but 30 minutes later they're back( I mind my own business). I dont blame staff bc they can only work with what they got but should take residents concerns more serious. My apartment is great 3rd floor,new carpet, and appliances. I dont want to move when my lease is up , but I can't live somewhere where a DOG is barking all night into the early morning takes precedence over me. I love animals, but this kind of treatment is a slap in the face, it's unjust, and it hurts especially when your paying $819 for a 1 bedroom with a sunroom. As if dealing with the Pandemic isn't already stressful enough.

They don't fix anything some of the leasing staff are very rude they don't answer your calls when calling every time you go in the leasing office it's never no one in there but outside that it's a good place to live

This is the hood and not safe at all. In 2016 it seemed that hard working people moved here. It was pretty quiet and the leasing office personnel were pretty cool. As time passed, ------ people moved in. They broke into my husband's work vehicle, they leave trash around your car, and they are extremely loud. The new people are just nasty. The worst experience I had was my trifling nasty neighbor letting her cat poop and ruin my door mat. (I swear they stayed home all day and did nothing productive) She and her boyfriend were young and trifling.They didn't see it as a problem. They'd put old food and their smelly laundry outside the door. Sensible people know to keep their filth to themselves. Some people are just nasty and don't care. If you have children, don't move here. If you care about cleanliness, don't move here. In 2016 & '17 I didn't have roaches. The roaches so bad (nasty neighbors) in 2018, I put in my move out notice and moved to a very nice suburb of Houston. Thank you Venetian for putting a cheap roof over my head while my husband and I got degrees. No thanks to the nasty, don't want to work or get an education people.