Tenant Reviews for 15530 ELLA BLVD

I have lived at the Venetian on Ella for close to four (4) years and I have loved every minute of it. I secured my apartment while living out of state and when I moved in it was just as clean and cozy as the on-line photos. The few times I had to call maintenance they came immediately and fix my problem quickly. Being a gated community along with security on the premises has allowed me to feel safe at all times. I would highly recommend the Venetian on Ella as your next fantastic living experience.

I love the ventians they are very understanding and helpful I've been staying there for 3 years and haven't had a break in or a problem that wasn't solved in a desent amount of time thanks for everything!!

The staff is completely illiterate, unprofessional, unprofessional and rude as hell. The manager Teresa has the personality of a warden from prison. She is very rude and argumentative. There's no way the manager and the leasing agents should be argumentative with the tenants who are the reason they even have a job in the first place, if you guys did your JOBS and knew how to properly manage apartments and cared more about their health and their time. Mold in apartments, hot water is out constantly. They are 100 times worse than Bridge Property. It has been hell on earth since Nova Asset took over.

There has been no hot water for almost a week. Kids smoking weed in the fitness center every day withthe lights off and those same kids got caught by me trying to open cars last night. This is getting out of hand. And the office staff and management company give no care. They have inexperienced maintenance technicians! DO NOT MOVE HERE!!! YOU HAVE BEEN WARNED!

absolutely horrid new management, literally never in their office or answer their phone line, maintenance doesn't do s**t, paying $50 a month for utilities but there's never any f**king hot water, roaches everywhere

Ever since Nova took over this place has been a nightmare. The grounds are disgusting, they're are people playing loud music at all times of day and night, the pest control is non existing, and the office staff are lazy and not at all helpful. Rent is paid in the most difficult way possible the washers and dryers rarely work, and the place is falling apart. This Nova property management company has no working email and all calls are forwarded to an offsite call center. The office hours are extremely inconvenient and no one seems to be willing to help unless you are paying rent. Don't move here, hell try your best not to drive by this --------. This area is really going down hill quickly.

Mold roaches very nasty apts please don't move here the company charge to spray for roaches but I never once seen them come spray and my toilet been broken for almost a month a put a order in nobody still haven't came and my calling the health department for this mold and my ceiling is leaking please don't move here

Management seems to have went from a nightmare to an even worse nightmare... the company Nova Asset has been horrible so far they barely answer the phones and forward all calls to their call center where no one can really help you or answer any questions. They also disconnect the line during work hours so they won't have to answer phones... They are so unknowledgeable about everything. Bridge Property Management was horrible but Nova Asset isn't any better.

My car was vandalized on the property. Maintenance workers hit my car and damaged my front licence plate with their lawnmower.The mailroom needs to be cleaned up. It reakes of urine.The weight room sgould be free to acess by renters of the community. Laundry facilities need to be cleaned up and atleast 1 vending machine should be present inside each of the laundryrooms.

I've lived here about 2 weeks and I haven't had a terrible experience. It's hard to catch people in the office, I had a wasps nest on my patio and told them about it, no one came to get it down. Aside from that, it seems like an okay complex. Parking is an issue because all of the spaces are reserved.