Tenant Reviews for 2660 AUGUSTA DR

The WORST place to live unless you don't mind having your stuff getting stolen. Also, when your stuff does get stolen, from a LOCKED storage unit, the leasing office does nothing for you to help recover your property. So far I have had a brand new set of tools, a brand new in the box $1200 NAS drive and other items stolen with no way of knowing who stole them from a LOCKED storage unit. Do yourself a favor and live somewhere where you don't have to worry about your stuff getting stolen or at least where they care that your stuff got stolen!

This place was awesome the first few months I lived here. The staff is great (and still are, Hannah, Erica & Beatrice), maintenance is great (except some of the guys wear their boots/shoes on my bedroom carpet) and the grounds are kept up or were….they try, I’m always seeing the ground crew working. However, I have seen a shift in the level of renters they have allowed in. Dogs are peeing in hallways, trash laying around in garage, people speeding thru garage, mgmt has locked trash shoots because people make a huge mess and just leave it, now there are trash cans but people over fill them because they don’t care and are too lazy to find another trash bin. Valet trash doesn’t work on holidays nor on Fri/Sat so if a holiday falls on a Thursday or Monday, there are gnats for weeks because people leave trash outside their door in the trash box. My upstairs neighbors are loud & inconsiderate! The walls are paper thin, I can hear EVERYTHING my neighbors are doing and I do mean EVERYTHING!! I’ll make sure I get a top floor next time. I’m out of here as soon as my lease is up. 4 mos and counting!! I can’t wait around and watch this place fall apart because of the lifestyle some people are accustomed to.

The staff and maintenance workers treated me with kindness and respect and responded to requests for assistance promptly. Overall I was satisfied with my experience living at this complex. I would recommend the complex to individuals new to the Houston area.

This is going on my third year staying at the Augusta and I LOVE IT! The leasing office staff, Michelle and Mabel are extremely welcoming, professional, and knows the residents by name so that's always welcoming. They are always helpful and when walking into the office their personalities are like a breath of fresh air, always in a bubbly mood, and ready to answer any questions or assist in any way. Maintenance requests usually gets handled within the same day I put my request in but definitely within 24 hours of putting my request in so that's always good! The maintenance men are so friendly and efficient. They are always willing to help with anything "extra" if time permits. (Never had a bug or rodent problem) I love that they have events held for the residents a few times a month. They are always different and a bunch of fun. They range from cooking classes to brunch, to painting classes, meet and greets, pool parties and ect. Awesome ways to meet your neighbors. The Augusta is overall a great choice to live if you are looking for luxury apartments in the galleria area with friendly staff and neighbors.

Living at the Augusta has been a blast. They are never short or professionalism, courtesy and service. The latter was recently showcased earlier this week. I attended one of the many cool events The Augusta puts on for its residents and there was an item I hoping to find information on. Although she not the employee leading this event, the wonderful Ms. Sparkle so graciously assisted me in finding the item. On top of that, she also checked back in to be sure that I did not have any further questions or concerns. Sometimes it's the big things, and some times its the small things. Thanks for being so helpful, Ms. Sparkle and The Augusta team.

I lived here for 15 months. 4th Floor. Bad: *The Air Conditioners are old units. They waste lots of energy and rarely cool down the house when its hot outside. We got an electric bill reaching 300 once. The apartment did all they could. They sealed the doors and check the A/C but they always found out it was working good. Then again we lived on the top floor (4th floor). *The elevators broke ever so often. Maybe once a month. *The garage doors would break ever so often. Maybe once every two months. *We got a bill at move out for $75.00 for fixing the walls when it was unnecessary. Disputing this was received with no response. *Initially, they sold us on an 18-month contract. When we signed the contract, they said corporate didn't allow 18-months ONLY 15. *Management is slow to respond to issues. Except when it comes to maintenance issues - they were good on that. Except for the A/C issue. *Someone hit our vehicle in the garage. No response was ever given from the office when we requested footage. We called for weeks. *Trash always piles up, but that's everywhere. *Gas grill by the pool was broken since move-in. As far as I know, it is still broken. Good: *Beautiful set-up. *The kitchen is nice. Lots of storage. *Balconies are small but ample. *No ceiling fans or lights in living room. *Nice interior walking areas for small dogs. *Friendly neighbors with dogs. *Parking is convenient but parking spots are small/narrow. *No roaches, rats, or loud neighbors. No theft.

The location is not bad. But the parking lots are too small. Their website are always in trouble, either under maintenance or updating. But the staff suggest we pay the rent through their website. There is one time we cannot make the payment due to their stupid website maintenance, are they charged us 85 dollars for punishment....... Not recommended

awsome place in a nice neighborhood. Restaruants all around close by is a plus many events throughout the week (today is taco tuesday and who can resist free tacos?!) great gym and resort style pool area definately looking forward to spend alot of time living here.

I have live here for three years and I like living here. I have never had any problems, and the office helps me when needed. I would like to upgrade to a larger space here, because I like the location and would like to stay here at The Augusta. Jose always come to take care of anything that goes wrong very quickly. Hopefully they are able to find me a larger apartment.

I was looking online for a nice environment to live in I found The Augusta and called the number . I called The Augusta to ask about pricing rates and a girl named Jennifer answered and told me there is all different pricing rates, you really have to come in and see. I came in an hr later kind of got lost but, security was really nice and helped me. When I went on the tour I loved it all my questions were answered and she had great customer service. I like that there is on site security especially with me and my daughter . I will not be able to stay at The Augusta because my career is paying for me to move to San Francisco. However I will be referring my friend Mauro Gonzales to become a resident at The Augusta in April.