Tenant Reviews for 2660 AUGUSTA DR

Amazing place to live! It is like living in a 5 star resort. The amenities are unbelievable. The residents are really looked after by the management, leasing staff and the maintenance team. We looked at several places before moving in and we are thrilled that we chose The Augusta. There are workout classes onsite. There are social events on site. There are services brought in at no charge to the residents. The landscaping is kept clean and beautiful. This is a very classy and friendly place to live and it is in an excellent location.

Poorly maintained and awfully managed. I moved in and moved right out as soon as my lease was up.

I have lived at many apartment complexes and I have to say this is by far one of the nicest ones to live in. The apartments have a beautiful loft style, with very high ceilings. We have a gated community, mail room is accesible, beautiful pool area, state of the art gym with a personal trainer 3 times per week. What else could you ask for? I work night shift and sleep during the day so I was looking for a place where I could sleep without hearing my neighbors, I would say this is an overall quiet environment, I don't have any problem sleeping during the day. As far as maintenance goes, I had a bulb go out, I reported it to the staff in the leasing office and it was changed the very next day. I also had my freezer act up on a sunday.. YES Sunday, I called the service number and they had a new fridge in my apartment within 3 hrs. They made sure to switch the contents from one to the other and it even looked the same.. They have always been courteous and respectful they have an amazing team at the leasing office that always seem to find the way not only to help with resident issues but who actually care about their residents. I am just a happy resident.

As a pet owner myself, who actually accepts the responsibility of picking up after my pet, I find it amusing that people tend to think it is management or anyone else for that matters responsibility to pick up and clean after pets. I mean, whatâ??s next, is someone else responsible to pick up and clean after your kids too. Seriously, some people are ignorant.  I have lived here for 2 years, I have never had issues with maintenance or the leasing office staff. Lisa, Jennifer and Rachel are wonderful. They all have been super friendly and will take the time to listen and actually look for solutions to problems that are voiced. It appears by some reviews that these people have clearly never lived in an apartment or never actually talked to the girls in the office. Maybe they should buy a house. End of story

I have lived here at the Augusta since 2011; I am on my second lease, and I have had a great experience here. I am a professional with a private practice in the West U area of Houston, and the 15 minute commute (off peak-hours) is terrific. The apartments here are beautiful inside: it is hard not to love the high ceilings, hardwood floors, granite surfaces, and loft stylings. I am fortunate to live on the 4th floor facing southwest, so have a nice view at night. The open breezeways and painted concrete walkways along with the spectacular pool give the place a resort-style feel. I do wish the pool was heated to allow for winter-time use, and a hot tub would not be a bad addition either. What I like most here, hands-down, are the folks on the Augusta team. Jennifer and Rachel in the front office are incredible; they are unfailingly sweet and highly attentive; any small issues that I have needed assistance with over the course of my stay they have met enthusiastically and quickly. On top of that they are just genuinely nice people. When the office was overloaded with packages at one point, making receiving additional ones difficult, Rachel even offered to bring a package I was expecting and worried about missing up to my unit and to leave it inside for me. Outstanding service. The maintenance staff has been excellent; there have been 2-3 times during my stay when I have called in for assistance, both times AC-related I believe, and the issue had been taken care of by the time I arrived home from work that evening. There have been a few noisy neighbors from time to time, but I have never lived at a property where that has not, at some point, the case. Beyond that I have nothing but positives to lay down for this place; I am very much enjoying my time here. One other note...I have never posted on one of these boards before, and it was humorous reading some of the screamingly negative posts that are clearly hyperbolic and clumsy hatchet jobs by a bitter person or couple of people with an excess of time on their hands - their descriptions of the Augusta are unrecognizable as the property on which I have lived now for 3 years. As with all things, consider the source. You don't have to look much past the childish tantrum-like feel (and child-like grammar and sentence construction) to know you probably should not put much weight in those "reviews", especially from people crouching behind "anonymous." Take it from a second-term resident here and respected community professional: if you are looking for a warm, attractive resort-style mid-rise home with great service, you will really enjoy this place.

OK sometimes. Should do more.

STAY AWAY FROM HERE , noise , safety , management everything is horrible . If any one got to the parking garage can go EVERYWHERE !!

I have been at The Augusta for 3 months out of a 12 month lease. I have both positive and negative views of this complex. As someone in the Real Estate Industry, I tend to have higher than normal expectations. The positive things include the work out facility, the CARES team actively trying to get residents involved, and the leasing consultants are polite. My apartment includes nicer materials such as slate tile, wood flooring, and granite countertops. The maintenance team is great. If they don't know how to do something, they take the time to figure it out. My negative points are that the garage and my neighbors are very loud. As someone who tends to work from home, I hear a lot of noise from other residents. The garbage chutes are thin, so I have to force down a half full trash bag 2x a week to keep things manageable. Some of the finishes in the apartment were also done in a messy manner. (Unclean edges and paint on cabinetry). My main issue is the security and accountability of the complex. I was in my apartment for less than 6 weeks and was one of two apartments robbed. Not only did the leasing staff come up with many situations of what happened, but I had to discuss safety procedures with them multiple times before they did things. More security cameras and reliable courtesy officers are needed here. The access gates break constantly, thus defeating their purpose. The elevators have also broken on more than one occasion. There is a lot of soliciting going on here. 3-5 times a month I will come home and find letters, business cards and door hangers at my front door. This also makes it easy for someone to know if a resident is home or not. Overall, if you choose this complex, don't risk things. Get an alarm system, and a "no soliciting" sign. Get to know your neighbors and go to the CARES team events. Best of luck in your search.

I currently live at Augusta, I have had a great experience. I like the midrise concept. I really like the fact that Augusta has an armed security officer. Back home you don't see things like that. I'm pretty sure this is an added bonus. So this makes a difference in my opinion. Being a single male I am always looking for different ways to meet others. The cares team at Augusta has lots of events each month which I plan on attending in the future. They came by and introduced themselves when I moved in. I don't see how anyone could say anything bad about the office staff. Being someone that moved from out of state I found the staff extremely helpful and fun. I read some of the other comments and was taken back. I have always found the office staff very helpful. Yes the office has been busy when I have come to pick up my packages but never to busy to help me. I'm sure they do the same for all residents. The only thing I would like is door to door trash pick up. I would like that a lot and maybe a car care station. I had one at my last apartment.

DON'T COME HERE ! This is the worst place to live in , in Houston . I had lived in many other places in Houston . I just like to move every year and try something new . But The Augusta is the worst complex ever . I'm having many issues here , my neighbour who lives above me (K405) is very loud and jumping ( NOT WALKING ) all the time . I contacted the manager (Lisa) many times , but she did nothing . The last time I went to talk with them about the noise level of my neighbour , they called her she said I did nothing I'm very quite then the manager told me that she said I did nothing we can't do anything !! . I can't even sleep at 5 am because of that I always late to my work .This complex is not safe at all many apartments were robbed and cars broken into . I f you got to the garage you could go everywhere all the doors are open to all buildings . I can't wait till I move out very soon I don't fell safe and people here are rude , unhelpful , and noisy . BE AWAAAAAAAAAY FROM THIS COMPLEX .