Tenant Reviews for 777 Bateswood Dr

i have lived here for 5 years, due to the fact that the school that my daughter attends is a great school. i really didn't want to move her, but due to a high turn over rate with the office staff, because the manager is so unconcerned and totally rude to resident and staff, i must move. the maintence crew is ok and could be alot better especially when it comes to fixing things timely and correctly, but once again this falls on management. i hate going into that office because there is such a lack of concern and care for the resident. i lived in many places and this has to be the worst. i would not recommend anyone who knows anything about quality livng and good service to move here, but if you are ok with begging someone whom you pay rent to fix and show some concern about your probelms, then go right ahead and move in. i would like to add that brighton oaks could be a great place to live if someone did a total overhaul of the management and bring in some new qualified people that really care about making sure the residents are taken care of, in the true sense. another problem is the quality of residents they are now allowing to move in, they hang out in the parking lot at all times and the take over the pool area to the point that its not safe to take kds to the pool ( theres alot of cursing and fighting constantly going on). yes, i have brought this to the office attention and nothing has improved. once again a bunch of dead promises. please don't wate your time moving into brighton oaks.

I have lived in this complex for a while and saw this link on the Brighton Oaks page. A man with a PICC line said he went through 5 days of Houston heat without air conditioning. Some guy who says he lives there posted this ... all I have to say is Y-i-k-e-s!!!! http://www.youtube.com/watch'v=IwcCugFrD-w

Some guy who says he lives there posted this ... all I have to say is Y-i-k-e-s!!!! http://www.youtube.com/watch?v=IwcCugFrD-w

You have seen the mostly negative stuff. Don't underestimate their reviews, regardless of what the management says/writes. I have lived in years past in a house between a drug dealer and a crackhouse, got burned out by a meth fire in the apartment above and that crap couldn't compare to this spot. First, what other complex do you have TRIPLE CHECK if a maintenance order is being dealt with' The upstairs bathroom leaked and ruined several hundred dollars worth of items. They immediately patched it up, but took a month to repair it. Then, they said I had to move my damaged items before they could repair the roof damage. I moved it and the guy who was supposed to repair it took a week to get it done. Next, the crime. There are frequent break-ins - and a robber that ran by the elementary school was caught here. I would recommend if you are going to rent here, invest in Kevlar and a Saturday Night Special. Next, the wildlife. Roaches call this place home. Silverfish everywhere - in closets, in cabinets ... Every night, I see and hear squirrels and rats battle it out. Some nights, the rats win. Other nights, the squirrels pull it out. Next, the creaks. It's old and you can't walk upstairs without hearing cracks. And you can hear all sorts of sounds. It makes me wonder with each step am I going to fall through. Lastly, the lure. You will be duped as I was by the size of the apartments/townhomes, the location, the good school Meadow Wood and the closeness to shopping areas. Don't believe the hype. This living experience has been the worst experience since an attempted suicide attempt about 20 years ago. Two years worth of hell is enough for one man. When my lease is up, I am leaving on the first thing smoking. And the brown water - the silverfish - the times without air in the summer (pray your dinosaur of an A/C doesn't go out) and water (and how they'll close up shop early to avoid customers) - and the general lack of caring is enough to get your blood pressure up. Do yourself a favor - forget you ever heard about this place. I hate I put my family through two years here. It's one of the worst mistakes of my life.

I witness these bouts nightly near the back door of my carport. When we first moved in, it was ok. Things have went downhill and fast. One of the maintenance guys, David, was complaining of stress-induced headaches and I haven't seen him around lately. Folks are moving out, evicted or and just fed up. The good news is - they didn't go up on their rent this year! The bad news is - I still live here. And with summer here, pray your A/C doesn't go out. Two neighbors complained to folks in the office and it was like they were speaking Swahili. I know one of them moved out and I wouldn't be surprised if the other followed suit. Break-ins, untidy pools and the sense you are on the set of 'To live and die in LA.' Please, understand I have nothing to gain by lying - but I wish I would have seen this site before I moved in. Don't make the same mistake so many of us have made. Keep on moving and bypass this dump.

I am considering moving here. One negative thing i Have heard is there are rodents on the property. Has anyone encountered this problem? All help is appriciated.

Of couse they feed you all the good things when you tour the property but do they follow through with their empty promises, NO! Make sure everything that was agreed to be done to the place is completed before you sign anything or you will have to wait weeks before they even give you an answer after they give you the run around, place you on hold and forget about you and make up excuses. Even -------- who claims to be the property manager seems -----! After leaving a message for her she claimed to not have received it and then when I explained to her the situation she supported that the problem had already been fixed, uh how did you know about the problem if you never recieved the message in the first place?! And then when you report an after hours 'emergency' it takes hours for the staff to come by, after you have already taken matters into your own hands! If I would've known this was going to happen, I would've never signed the lease to begin with, but I will take my lesson learned and not recommend this place to my friends!

I recently viewed an apartment at Regents Walk; I liked the town homes and was told that I could get an apartment with the same floor plan. But when I came to move in I was told that I had to sign the lease before I get the keys. I never viewed the apartment and made several calls requesting to view the apartment and was told that I could not because the town home was not ready. I trusted that management was being truthful with their assertion that the floor plan was the same as the one I did view but after I signed the lease the town home was different. Now to add insult to injury management is refusing to honor their own word and allow me to move into an apartment that I actually like. Based on the fact that management has not returned my phone calls, have not been responsive to my requests and the heavy push to have me sign a lease for an town home that I never saw and that was different from the one that was told I would have I am forced to view and deem the management team of Regents Walk as poor at best and dishonestly negligent at worse.

Great property. Large apartments great staff and maintenance. Everywhere will not be perfect, and it is what you make of your living.

The only reason I like those apartments are due to their location. The management is horrible. All complains mentioned above are 100 % true. There is roach problem over here. They take at least a month to get things done my maintenance over here. Eve time you ask management why are they not fixing my maintenance request their reply is we are really busy and we are trying to fix major problems first and then you see all the maintenance guys just wondering around doing nothing. The worst part is every time it rains over here you don t have phone service. Because their phone lines are old and they refuse to replace them. Criminal activity is also increasing as you see cops every week with someone handcuff. The management doesn t help in any way possible to make the situation better. I hope someone take them to the court or investigation news so they can learn their lesson one for all and trust me they deserve this.