Tenant Reviews for 777 Bateswood Dr

DO NOT MOVE HERE! It is not a safe place to live. My next door neighbor was robbed right in our breezeway, maintenance does not come out to repair anything and management lies to you to be able to collect more money from their tenants. My fridge and oven were not working at all a few months into my lease. I called many times and put in 4 requests and no response from anyone. The management team then proceeded to say that I had a $93 credit and then told me 3 months later that wasn't true and I needed to pay them an additional $93 on top of my last months rent. I shouldn't have to pay for their mistake. The walls are very thin as well and you can hear screaming kids and couples fighting all the time. They also are accusing me of having pets in my apartment and I never owned a pet there and so they decided to charge me an additional $200 anyway. Plus they are charging me for a weeks rent in November when I moved out October 30th. It's a very shady place and I would recommend finding somewhere else to live.

We have been struggling with a rat problem for over a year and a half....dozens scurrying through our home, eating the dog's food, chewing the insulation in the oven, dryer, chewing through the walls. They have twice chewed through the dishwasher water line three times, causing flooding every time. The first time, Webb Pest Control came in and said they would set poison traps....I said no, because we have dogs. They did so while I was at work, and as a result, we ended up paying hundreds in vet bills because the dogs were poisoned. The manager (--------) told us 'Well, you need to cover up the dog's food, because that's what they smell'. After the second complaint, we were told 'Well, we're thinking about changing pest control companies.' Obviously, they haven't, because I have plenty of video of the rats running through our home. The maintenance staff works their a$$es off....but management and ownership refuses to deal with the problem.

These are the worst apartments ever, they will not fix anything in your home and they will not provide anything that they tell you they will provide. the management staff sucks a** and the people that are in the office are pretty suck people too, idk how these apartments made it this long in the business. that manager of theirs acts as though she is some f****** boss of jersey (she is never seen) but to be honest with you she is just as bad as the rest. if your air goes out you better call before 6pm because after that they don't give two f**** if you freeze or have a heat stroke. as long has you don't have a heat stroke or freeze to death on their time. if your sinks goes out then you better get a bucket because they are not coming out until a couple of months once they feel like it. there has been shootings and unknown apartment fires since i moved there and believe it or not the fire happen almost 2 months ago and it is still just sitting there i don't think they want to spend the money to fix it. and seems like the apartments just keep getting worst. over all theses are some low down no good apartments. and its amazing that they have someone new in the office ever week because they find out all the b******** they are doing to the tenants. SMH....*****DO NOT MOVE HERE********

I recently moved out of Brighton Oaks apartments, they are by far the WORST community you could choose to live in. The residents are OK, it's the office and maintenance staff that are unbelievable (in a bad way). The 2 years that I stayed there my apt. was constantly infested with roaches, after begging the office girls, they would send an pest control company out to spray, which did absolutely nothing! I received my 'last bill' in the mail a week or so ago and they charged me for a weeks worth of rent for April ($199) plus a $100 day late rent fee. I moved out 2 weeks before the end of March and had submitted my Vacate Notice in Feb. When I asked Farrah (she wrote up my final bill) why I was charged for rent when I didn't live there she said, 'we didn't walk the apt. until a week after you moved out, so we charged you for rent and a late fee for not paying.' WHAT??? Did you seriously just tell me that?? I will not pay an additional $300 just because you fail to inspect the property until a week after I moved out. NOT MY PROBLEM! Needless to say, The apt. staff can not be trusted - I HATED living there and counted the days until I moved out. It was the worst experience of dealing with an apt. complex I have ever had. I would not only Not Reccommend this complex but I would suggest you RUN THE OTHER WAY!

I put up with a lot from this management company, the phones that went off every time there was a storm, the brown moth infestation, the worst of it was when they POISONED TO DEATH my pet rabbit and cat. They sprayed, sanded and painted the neighbors unit causing very strong fumes which killed my pets which were in the back yard, racking up a huge vet bill which I was forced to pay myself. Not even an apology for that. They were very, very lucky they did not catch an involuntary manslaughter charge as the neighbors CHILDREN often liked to camp in the back yard in a pop up tent. They'd have inhaled fumes in their sleep all night and woke up dead. (Which is exactly what happened to my pets) It was a slow and agonizing death, and I watched in tears, totally helpless, as they twitched and writhed on the ground. Management only sneered at me and denied paint fumes are harmful. (Which is why it says right on the can not to inhale the fumes.) After I got fed up and moved not only did they refuse to return my deposit but - This apartments makes it their policy to slap you with a $150 fee after you move and then turn you over to a collection agency. They do this to absolutely everyone, regardless of how neat and clean you leave your apartment. Many people report brazen lies such as the ones that were on my report claiming non-existent damages and demanding money. (Even if these damages weren't make-believe, shouldn't our deposits have covered it?) Lots and lots of Furious people, yet no way to get it taken off our credit reports. We've tried writing to the credit agencies but can't get the stain cleaned off. Before them I had near perfect credit, and had always paid my rent on time. Scr*w you, Bateswood.

I keep checking the reviews. I do live on property with these same apartments. They are all owned by one management company and watched over by one leasing office. The leasing tries their best to get the guys out. If they cannot they explain why and try again the next day. I like my apartment and so do my kids. We have nothing but compliments for everyone. They are getting things done and upgrading at the same time. I wish that people would take into complex their complaints and if you don't like what is going on talk to the manager of the leasing office. The fitness keys that someone previously talked about. When they changed the lock I gave them my old key and they gave me a new one. Did you by chance have your old key? My kids have enjoyed the pools and whenever I need something done in the apartment the maintenance guys come quickly. My ac was out and they were there the same day. My lights were out in my kitchen and they came within 2 days. I am just grateful for where we live and hope everyone can feel the same. Have a good day!

Recently I went to a training at my job and they talked about people will take more time out to complain then compliment so I thought that I would compliment the place where I live first. I came out of a divorce and needed a place for my children and I. I was a stay at home mom to then and wanted a place close to their school and where I work. I work off of the beltway and then I found Regents Walk. The leasing staff is awesome! They handled my situation with such care. They put me in a 3 bedroom town house that would fit all of our stuff plus some. My kids walk to school and home. Then the community center takes my youngest to all of his sports games. Right now he does basketball and I couldn't ask for me. We go on our walks at night to Kroger or McDonalds it is so neat. We truly love it here. I couldnt thank everyone enough for finding us our perfect home. Thank you again.

I am having a really bad experience with this apartment,im just waiting for the day that my contract is up to leave. MAINTENANCE TAKES FOREVER to fix stuff or just doesn`t come, Ive waited more than a month after going 3 times to complain to the office to come fix my clogged sink, and my broken sink in the kitchen. because everything is so old and crappy . roaches keep coming no matter what is done to stop it. i keep everything clean, Ive used traps sprays foggers and an exterminator nothing work. im really mad about all this ---- my husband is tired of going to the office with complaints and they just don't care, the ladies in the office are rude, we paid for the key to use the fitness center and they keep changing the key they and they want me to pay again but when i try to go it was always locked. and yes WATER IS DIRTY AND SMELLS AWFUL you have to wait a few minutes to get clear . you don't have any idea how nasty that is, and we have to shower and wash dishes with that. when i first moved in they take more than a month to come fix my jack to use my internet . i don't recommend at all this apartments. ive been reading the comments and it true.

when i first tried to move in my apartment wasn`t ready and it was my move in day but they never called to tell me it wasn`t ready they waited till i got all the way there and ready to get my key and tell me it wasn`t ready. it took an extra week to get everything ready and i had to check it again just to make sure cause they were pretty stupid!! when i first attempted to use my stove and oven it didn`t work. i had to put in numerous requests in to the office for maintenance numerous times over a 3 week period. i finally got someone to show up when i went to the office for the 4th time in a week and it took only 2 minutes to fix but i had to go through that trouble. THE WATER IS NASTY!!!!!!!! called maintenance to fix numerous time but didn`t. water would clogged in the shower by pieces of something they could never tell me what it was. the water in all faucets would come out nasty and smell like sewer and have a brownish tinge to it. windows wouldn`t close all the way and had to tape it to keep animals and insects out. roach problem are HORRIBLE can never get rid of it. people leave their trash outside with nothing done from management. overall horrible experince.

These four are all on Bateswood Drive, and all are now managed by RAAMCO. I have lived here for 10 years and it just keeps getting worse. 3 of the 4 pools are moldy, green, disgusting. For most of this summer, there has been only one pool open for all the residents of these four apartment communities. When I called to complain, I was told very matter-of-factly by Margaret (manager or asst. manager, not sure which), that the pools are amenities and can be taken away at any time. We have had two of our cars broken into in the past two years, and the same has happened to several neighbors. The dumpsters are often overflowing and the stench literally makes me gag sometimes when I have to walk out to the parking lot. I would not advise anyone to rent here or any RAAMCO managed property.