Tenant Reviews for 777 Bateswood Dr

I have lived here for 2 months and I wish I would of not found these apartment. There are so many roachs and I spray with eveything. The apartment people spary too it doesn't help. I'm very clean I bleach my kichten every night and spray once a week,no reilf. I wish I could move,but I have a year contract with them. I have a family too. We moved up here for my spouse to go to school. I hope something will get done.

Iam being very honest!!!! Lets start off by saying some ppl get lucky with a decent apt others not so well my neighbors have rats & roaches!!!! I also have a friend who lives on the property & she had a rat in her apt & it took the office a month to finally take care the problem! I had a roach problem & they never did anything I had to take care the problem myself!! The office staff try their best Malaka is nice she does try her best to help u out with your problem! One lady in their is rude does not care about your needs she's just a very unhappy person unfortunately! Iam assuming she can't stand herself as well that's how bad it is so dont expect anything from her unless she knows she can't get over you! Thank goodness we have a NEW MANAGER!!!! Norma is gone which she never did ANYTHING so if you move to these apts expect problems rite away! I mean the apts r old too so I guess u can say u get what u pay for! Sad to say!

Haven't even moved in yet and I'm already having problems with the "customer service" at this property!!!!! ARRGH!!!!! They don't answer their phones AT ALL. The main person in the office, gives smartass sarcastic remarks. I don't understand how this place conducts business when they can't answer any of their phone lines. Which by the way, there are like four different numbers listed. I can tell already off the bat, since I've called inquiring information about this property, that I was/am going to have an issue with them. But I needed a place to move to soon. I'll keep my review posts updated. I want to know what this property is like handling their business in the time of my residence here and what you can expect from them. I keep everything real. I don't manufacture any kind of lies or exaggerate. This should be interesting. Oh lordy.

Hello, it is me again! Well it has been since the first week of January and we have been without HOT WATER. We have yet to recieve a notice about why. I called the office to report this on Thursday the 10th and they said that no one else had complained. Hard to believe since the entire complex is out of hot water. Then I found out on Saturday 1/12/13 that the plumbers had been trying to fix it and that it is a MAJOR problem with the boiler that can not be fixed. The manager said that she needed to contact the corporate office on Monday to find out what they are going to do about it.So in short, We are going to be without water for a VERY LONG TIME!!!!!!!!!! Spread the word maybe we will be able to do something about it.

Well I have read all the reviews and I feel like someone or some people certainly have an axe to grind for whatever reason. I have been here for two years and have a good experiences and no I am not related to the manager for God Sakes. My maintenance requests have all been handled promptly the emergency requests. I can go in and everyone is friendly and ready to help so dont know what everyone else is talking about. The pools have been clean, the workout room was recently renovated as well as the club house. No rats or roaches or any vermin here who ever had them were probably nasty a_____ any way and brought them with them from what ever hole they crawled out of. I will probably renew again.

I have lived in regents walk for 5 years now and to be honest I have not seen any mice or rats, and I have not had any garbage issues like I have read listed on other peoples reviews. one thing that i do have a issue with is that the courtyard look horrible because when the drought came they cut down all the dead trees and they have not replaced any of them as of yet so it just looks horrible and then we also have a bunch of little kids that we never had acting like BEBE's KIDS leaving garbage all over the place and just breaking up stuff( But this is lack of home training)I told the office about it and they seem to try to look out for them but these kids are just bad as bad can be..... As for the office staff their is atlease 1 good person in there who will help she is really a cool person. The maintence always comes and fixes what I need fixed in a timely manner sometimes it takes alittle longer but it's not much longer than expected and the guys are all friendly. So my stay here has been good for the most part, some parts of my townhouse floor plan needs to be updated but it's still nice...Oh almost forget the windows are horrible in this place though they are not inslated so your townhouse upstairs will be very hot in the summer especially if you live on the street side.

Well when my lease was up last Oct. I decided to upgrade to a two bedroom two bath with a yard, a den and patio. Lets just say it was the best thing I ever did because I absolutely love my apartment. I love the space, the yard, the quiet. I been able to get all my maintenance issues fixed in a timely matter. The new manager Danny Martin is AWESOME and will do anything he can to help you. Very glad they replaced that old B Norma with him. This man truly cares and the office staff is really nice and helpful too. I will be staying here for a while wont be able to blast me out with dynamite.

This place is the worst place ever I have never hated a place more than I hate this one. This property have Roches the staff sucks & everything in my apartment is half broken if not all the way broken. Their was a shooting here & the street was blocked off for hours. Marybell or whatever her name is can't read or something shes a dumb manager & Ferrah make fake eviction notices for people so they can get churches to pay their rent when they really don't need it. This is truly hell on earth. Just because it's big & cheap don't move here because you truly get what you pay for. CRAP

New manager Maribel just like the rest no professionalism. Maintence still horrible simonne is no where to be found.Do not move here i did because they were cheap but what you pay is what u get. Will try to steal any deposit you may pay watch out.

I have lived here for the past 4 months and the only reason i cannot move is because i have a year contract. It takes a miracle to get maintenance done on your house and there are more cockroaches in my apartment than before, they crawl from my neighbor upstairs who used to have dogs and has moved on since so i think they are hungry, when i reported i was told the next fumigation will be in Jan 5th. I went to the office 4 times and sent an email as requested about my dishwasher staining my glass dishes and ruining my babies plastic cups by deforming due to the hot water temperature. The last time a maintenance guy came about the dish washer he told my wife to buy dish washing fluid like she is dumb and then pretended to fix the sink dispenser which was not on my request. I am now saving to buy my own dishwasher and install it since i just cant seem to get the urgency of my need through to the office.