Tenant Reviews for 8330 WILLOW PL DR S

I’m so pleased to call this place home, I honestly can say the staff at the apartments are the best stuff I ever seen Sharonda and Alesha are simply amazing. The apartments are nice clean and safe, I’m not leaving no time soon. If you are looking for an apartment this is the place for you

Rosa Cienfuegos at the Abbeys Willowbrook location was very polite and courteous and made me and my godson feel welcome and at home there matenince was on the ball with anything that needed to fixed my name is Harold and my godson is Denerick and since we moved here it's been a blessing

I applied on Friday and moved in Monday! Rosa was exceptional!! She worked with me around the hour (I’m always at work) ! I expressed my urgency and she really addressed my needs and what I was looking for! I ended up getting something I was extremely happy with! Thank you ROSA for all your help during my transition!

Rosa in the leasing office is super helpful and friendly she got me moved in right away with no complications. The apartment is the perfect size for me and the community is nice and quiet! I can’t wait to see what the future holds living here! I love it!

I wanted to take a minute and share my experience at my apartment complex. The Abbey of Willowbrook. I have lived here for two years. Shaundra Bolden, Property Manager. Does try to work with me, I am not a problematic tenant. I am just a tenant who likes things to be repaired upon request. Shaundra and her staff have never let me down. They get the job done. Recently, out of nowhere, I had a Roach problem. I am not a nasty person, and I'm not too fond of bugs of any kind. This problem was not caused by myself or due to the upkeep of the property. They come every Tuesday like cook work to exterminate. Never the less it became a fight for survival. After four weeks in a row of professional extermination and I was spraying every morning and night. Shaundra has arranged without blinking an eye to having my apartment fumigated. I want it to be known if you have a problem, talk to the team. They will take care of the problem to the best of their ability. As a side note, if you show yourself Friendly, you will make friends. I don't hang out in anyone's house, but I can say we have fantastic, open conversations. I am happy at the stage of my life to reside-the Abbey of Willowbrook. If we had door to door trash pickup, that would be the icing on the cake.

is a mess here the staf are rude !!

i told them i wanted to move in on march 1st and i was like the middle of feb. so these ppl had plenty of time to clean and get everything together....so i moved in and it was a smell inside of my apt... first they didnt shampoo the carpet i can tell they didnt shampoo the floor all they did was just vacum the floor and put the lines in the floor they didnt do ---- i had to rent me a shampoo machine and do it myself all that dirt came up!!!!!!!!! then i my a-c didnt work it was just too much by me just moving in they needed to have that ---- fixed right before u have ppl moveing in...sec. i wanted a sec floor they told me they didnt have a sec floor avaliable they had 1st for a one bdrm..these ppl just put me and my bf anywhere they wanted...its a shame bugs always at the door the man upsairs walk so hard i be thinking he gone fall right threw the ceiling..but other than that i will NOT BE RENEWING MY LEASE!!!FU@K THAT!!!!!!!

these people are off the chains. office don't ever help anyone... ashley is a b**** she thinks she is a goddess lmao ... Dont expect good service and if they dnt like you they will evict you

there is a lot of drug trafficking and when your things are messed up they take maintenance takes forever.....my mailbox was wide open and broken for days and my air went out while we were having over 100 degree weather

i have so many problems......