Tenant Reviews for 7100 SMILING WOOD LN

Avoid this place. Not worth the cheap rent or being on 249. Since being here; I've had a constant German Roach infestation that they have done nothing about other than when I have to make a manually pest control request (otherwise they will never come in and do it themselves) and they come in and spray some liquid -------- that does nothing to slow them down. You CANNOT leave anything out or they will get into it. From food, clothes, beds and appliances; they are everywhere. I have to throw out my $100+ Microwave and Keurig cause they have infested it and will come with me when I leave. The tub cannot even drain cause of how disgustiling built it is so you have to stomp the whole to get it to drain otherwise you're standing in your own dirt. And the bathroom has a musty mold smell to it. The unit is so awful when it come to A/C. When it's Hot; its so bad inside that the AC Unit can't even keep it cool without running all day until the sun is down. You can only hope when it's cold you don't have to worry about paying a $200+ electric bill. The living room fan isn't wort a damn as it doesn't go fast on it's highest setting and you don't have a fan in your bedroom so you need to buy your own. The complex also has a homeless problem with homeless people roaming around and dumpster diving and even some bring baskets from Walmart into the complex and leaving them there. The management is so clueless you have to remind them to do their job and get the basket out the complex. TLDR: Avoid the Complex and Find somewhere that's clean and has management that actually cares and tries to help.

I just moved into my apartment at the beginning of May, and the managers have been extremely nice and helpful to me. If you're looking for a nice apartment, I would most definitely recommend Park at Willowbrook apartments. I love it! I love the management! They're nice and helpful.

After 3yrs i have had zero issues with management. Any unruly residents are dealt with promptly, management is firm ,but fair. My rental agent was Kristina Cuellar, she was and continues to be amazing, Dayrise is fortunate to have her. Also, maintenance crew is very professional and friendly.

I love living at Park at Willowbrook because back when Nancy and Kristina started with the property they were very helpful and friendly. When new management takes over it is always concerning but they were great and made the transition good smoothly. Maintenance staff is a great group and they respond very quickly unless the part needs to be ordered, but I love the team. The grounds look great. Pest control is available every Thursday and if I need it put my self on the list and they the company does come out and do their job. I have referred a few residents and let me tell the referral fee is damn good $500 off your rent. I have lived here for over 5 years and it has been a great experience for me. I due totally recommend this place.

I have been living at the property for going on 3 years now. The pricing for the area is a bit high but once you look inside the apartment it is well worth it. The grounds always look beautiful and the maintenance guys are pretty much always on time with the work orders. Front gates are always functioning. The new manager Isabel and Kristina are wonderful, anything I need they are always so helpful. I have referred 2 people to come by and both leased and the great benefit is you get $$ off your rent.

WAIT WHAT!!!! People that give bad reviews are the people that are trouble makers I have read every single review about this property and to be quite honest it's a lie let me tell you guys my part y'all spoke it's my turn. I would like to thank Nancy and Management for everything y'all done for me I moved from Iowa to Houston on Nov 23rd 2017 I was looking for an apartment I did a drive by and seen The Park at Willowbrook Nancy was very very very friendly to me she explain to me everything and I started the application process, She emailed me the lease and I singed and also sent me the move in quote and I accepted it . She had an approval within 4 hrs, Moved in the next day. After I moved in I did my Move In check List and GUYS LET ME TELL U IF WAS MAYBE LIKE 3 things no major they came out right away. The property is well maintained clean, cameras every where I feel safe here and my family does too. So all this stupidity about property is bad or bad management is a BIGGGGG LIE this ladies Cristina and Nancy are very helpful they go beyond their job duties to make u and everyone else feel happy and safe. From the Cruz Family we would like to say thank you to Nancy for everything they have done and for making us feel safe. Btw rent has been dropped off.

Evidently the apartments are under new management , as I read the reviews I didn't see any truth in them granted they are from last year and years before , I've been in these apartments 8 months now and the staff is great any issues they get on it immediately, the maintenance of the grounds are very well kept , my cons are my kitchen and bathroom are both white they were painted for me to move in , the paint is wearing off and it's just ugly look dirty , the tub as well was painted and there is a stain in the bottom that drives me nuts but I bought a mat to cover it , earlier on I had a problem with ants I reported and they took care of it , I'm a single woman , I feel very safe living there no one hang out , the only thing I hate is the parking if you're not in early you will be forced to park by the back gate which is not good for me being I'm a single woman, but it's not all that bad , I guess . I love my apartment complex

Stay Far Away!!!! Worst apartments ever. Stolen cars every other weekend. Walk ways flood with water and mud every time it rains.No Visitor parking for your friends or family. Only 8 visitor spots in the entire Complex.. I've seen my neighbors car get towed twice in 4 days. It's not worth your money or time. I promise the Model home is nothing like the apartment..Spiders everywhere. I've been living here for 8 months and they only did pest control once but they charge you for it every month.. I can't wait till my lease is up !!!!!!

Stay Far away!!! Nothing like the pictures on the website. the Management is rude and unprofessional. Its only 10 visitors parking in the entire complex so people literally sit around the parking lot for hours Waiting for others to leave. Tow trucks come everynite towing cars by the dozen. We keep clean so currently we do Not have roaches but spiders are very bad they do not spray pesticide like they claim to do and charge you for. Stay Far awayyy!!!!

I've lived at the property for 5 months now and I love it! Pool is amazing and the gym is always clean! Wonderful staff. Super nice and very attentive. I love my apartment. I haven't had any issues what so ever.