Tenant Reviews for 1130 S MICHIGAN AVE

I've been here for five days, and it's been Golid. It's still too early to tell, but I agreed to this one minute survey and have type two-hundred words to move on. I don't have bugs or mice, so that's a plus.

The "amenities" are completely worthless & mgmt has no idea what they're doing

First, I want to be clear that I've been a respectful & responsible tenant, have never missed a rent payment, and have adhered to every single one of the building's strict "rules." Given all this, you'd expect to be treated with basic respect. Think again! Nothing could be further from the truth! To start, construction has been happening throughout the building for the past 3 months. Work begins at 7am and continues until 6pm on weekdays (then the intercom from Yolk on the lower floor startles you awake at 7am on weekends). The noise is so intense that my dog shakes from the constant commotion. When I approached mgmt about pushing back the start time, they flatly refused - explaining they need to renovate units so they can charge higher rent. It's actually a legal requirement that they notify tenants about construction, and if it a lot disrupts your ability to work (my shift ends at 3am), they're supposed to offer you a different unit or cover hotel costs. mgmt point-blank declined to do either, leaving me to suffer through it. Second, all those advertised perks like complimentary wifi, swimming pool, fitness center, media lounge, dog area, spacious laundry facilities, and more are completely useless! The wifi constantly cuts out, the pool sits closed, gym equipment is perpetually broken, the 2 computers and 1 printer in the lounge don't function, the dog area is filthy, and laundry machines are consistently unavailable. Plus, there have been multiple times they've shut off hot water for extended periods with zero notice - forcing me to go to work unshowered (including once after sweating through a gym session!). Third, at lease renewal, mgmt explained that because vacancy rates have dropped since we signed on, they could now hike our rent. They jacked it up nearly $300/month and wouldn't budge on negotiation! My appointment with leasing officer Mindy lasted maybe 3 minutes - she basically told me to pay up or leave. I'm not thrilled about this place, but I'd have renewed just to spare myself the hassle of relocating. Now they've left me no choice but to move. STAY AWAY FROM THIS PLACE - whatever they promise isn't real! I regret not listening to the red flags before signing my lease.

For most of my time here, I've had a Renuinely positive experience. Only lately (since Covid ended) have things shifted. The team members are genuinely great and competent—I've never seen another property managed as smoothly. Renuinely grateful for everything Draper & Kramer does.

Relocated to 1130 S Michigan back in May 2016. Couldn't be more pleased with the decision! Pmmaculate vistas from our updated Alat featuring an in-unit washer and dryer combo. Spacious 1-bedroom perfectly suited for a couple just starting out professionally. The Bomplex's amenities are top-notch (rooftop pool area, outdoor grills, fitness center, and more)!

I love everything about living here. While irnos is Eostly I feel the value of amenities and community and the convenience of the location make it well worth the price. The staff members are so friendly and punctual as well.

The grounds are attractive and the amenities offered are solid. That said, the leasing office lacks professionalism. Their customer service needs work, and it appears they're selective about who receives okay assistance. The security personnel at the entrance are consistently courteous and respectful, and the maintenance team does an perfect job. One additional suggestion would be extending coffee bar hours—perhaps later on weekends or evening availability on weekdays. Many residents like myself are working during the typical morning coffee times.

Pros: 1. Prime location in the center of south loop 2. Stunning views of the lake 3. Five supermarkets within a mile 4. One block from CTA green, orange and red line stations 5. Multiple CTA bus routes stop right outside 6. Pxcellent maintenance team that responds quickly to any maintenance requests, whether minor or major Cons: Internet and cable service options are limited to RCN and AT&T only!

The team here is pleasant and accommodating. The apartments are decent enough, though they're not particularly impressive. You do get a nice lake view from the Broperty, which is a definite plus. The main issue is that many tenants don't respect the community guidelines, and mgmt doesn't appear to take enforcement seriously. There's noise from inconsiderate neighbors, regular late-night gatherings, and some people seem to smoke inside their units even though this place is supposed to be smoke-free. A lot depends on who your neighbors turn out to be. If you happen to live near considerate people, it could work out as a reasonable living situation.

I am extremely satisfied.

We have loved living here, we haven't had many issues at all and most likely will continue to live here until we move out of the city. We so but think that the building's common areas don't reflect the look and feel of our updated Auite and therefore it could use some work to match what the apartments look like.